National Tile Contractors Association December 2018 www.tileletter.com ON THE COVER: Daltile creates visually- immersive experience in North Dallas café NTCA Review/Forecast: Looking back, looking ahead Business Tip: Bonds and the construction process Partner with us for the best large-and-heavy-tile installations Let MAPEI’s reputation protect yours. Because installing large and heavy tiles can be so demanding, our Now available in gray Ultraflex ™ LFT ™ and Ultraflex LFT Rapid are your best tools next to a trowel. The superior technology of these heavy-body mortars prevents sagging and slumping on walls and floors. Plus, you’ll enjoy reduced lippage and easy-glide troweling. And Ultraflex LFT Rapid allows grouting in 3 to 4 hours. SEE US AT THE INTERNATIONAL SURFACE EVENT: Visit www.mapei.com for product details. January 29 - February 1, 2019 | Booth #5847 Mandalay Bay Convention Center, Las Vegas, NV 18-2453 Ad - Revise - Tileletter - Dec - LFT/LFT Rapid.indd All Pages 11/8/18 10:59 AM Partner with us for the best large-and-heavy-tile installations Let MAPEI’s reputation protect yours. Because installing large and heavy tiles can be so demanding, our Now available in gray Ultraflex ™ LFT ™ and Ultraflex LFT Rapid are your best tools next to a trowel. The superior technology of these heavy-body mortars prevents sagging and slumping on walls and floors. Plus, you’ll enjoy reduced lippage and easy-glide troweling. And Ultraflex LFT Rapid allows grouting in 3 to 4 hours. SEE US AT THE INTERNATIONAL SURFACE EVENT: Visit www.mapei.com for product details. January 29 - February 1, 2019 | Booth #5847 Mandalay Bay Convention Center, Las Vegas, NV 18-2453 Ad - Revise - Tileletter - Dec - LFT/LFT Rapid.indd All Pages 11/8/18 10:59 AM December 2018 Dedicated to education and industry service tileletter.com ONLINE NOW news you need to know Feature Story 40 Daltile creates visually-immersive experience in North Dallas café feature story In this issue... 54 Training & Education: My week with the pros, or how CTEF changed how I look at the world, one room at a time By Avia Haynes 72 Business Feature: FinPan, Inc. hosts courses on AEC Daily 78 Case Study: DoubleTree by Hilton Lafayette East 54 62 bonds with Bostik 94 Hot Topics: The essential rig By Lesley Goddin 106 TSP: An industry educational and networking event in Grapevine, Texas 84 94 2 TileLetter | December 2018 MASTER THE ELEMENTS! ARDEX X 90 OUTDOORTM MicroteC3 Rapid-Set, Flexible Tile and Stone Mortar The New Standard in Exterior Cement-Based Technology! • Highest levels of freeze thaw resistance - OR EXC TS E E E E D S M 150+ freeze thaw cycles! A 1 N 1 S . I 8 A 1 1 1 1 A • Maximum eforescence resistance 8 I .1 S 5 N , A AN .4, • Outstanding rapid-setting properties, SI A 118 even at temperatures as CATIO ATIO I N: IC N: low as 40 F°/ 5 C° IF 1 IF 1 S 3 S 3 S 0 S 0 A 0 A 0 L 7 L 7 C • Heavy and driving C rain-resistantO O S S I after only 2 hours! I ATIO FIC N: T I 1 ICA ION For more information, please contact your local ARDEX S 3 F : S I 1 0 S 3 A 0 S 0 L Sales Professional at 888-512-7339 or visit our website 7 A 0 L C 7 C at www.ardexamericas.com O S O I S I warranty 724-203-5000 • www.ardexamericas.com ARDEX_Tile_Letter_1018.indd 1 10/9/2018 7:41:46 AM Columns NAC puts the proof THE OFFICIAL PUBLICATION OF THE 6 Welcome new members NATIONAL TILE CONTRACTORS ASSOCIATION 10 NTCA Tile & Stone Workshops BART A. BETTIGA, publisher in waterproofing 11 NTCA Regional Programs [email protected] 14 Editor’s letter LESLEY A. GODDIN, editor 16 President’s letter [email protected] AND sound control. MICHELLE CHAPMAN, art director 20 NTCA Review/Forecast advertising sales Looking back, looking ahead [email protected] A waterproofing and sound control system for bathrooms NTCA rolls out new strategies at MARY SHAW-OLSON, advertising sales Total Solutions Plus [email protected] By Bart Bettiga Mailing Address: P.O. Box 13629 Jackson, MS 39236 U.S.A. 28 Ask the Experts: Sponsored by LATICRETE International, Inc. Shipping Address: 626 Lakeland East Drive Jackson, MS 39232 32 Business Tip: Tel: 601-939-2071 Bonds and the construction process Fax: 601-932-6117 By Daniel A. Dorfman, JD, LEED Green Website: Associate – Chair, Construction Law Group, www.tileletter.com www.tile-assn.com Fox Swibel Levin & Carroll LLP Sponsored by MAPEI Corporation NTCA would not be possible with- out the dedicated service of our board and committee members, and 62 Member Spotlight: regional and state directors. Meet John Roberts Designs, LLC these dedicated volunteers by visit- ing www.tile-assn.com and clicking Sponsored by Custom Building Products on About Us. You can also fi nd infor- mation and a continually updated list of Five Star Contractors at www. 84 Tech Talk: tile-assn.com – click on Find a Tile Cersaie 2018 – Contractor or Consultant. Tiling Town attracts more than 1K visitors TILELETTER EDITORIAL POLICY: TileLetter is Sponsored by the offi cial publication of the National Tile TEC®/H.B. Fuller Construction Products Contractors Association, Inc. (NTCA). TileLetter provides a medium for expressing views and opinions without approving, disapproving, 90 Thin Tile/GPTP: or guaranteeing the validity or accuracy of Cersaie large-format modules and slabs offer thin any data, claim or opinion appearing under a byline, or obtained or quoted from an Features and Benefits and thick profi les for indoor and outdoor use acknowledged source. Statements of fact and Sponsored by MAPEI Corporation opinion are made on the responsibility of the • Easy to install system provides sound control authors alone, and do not imply an opinion or refl ect the offi cial position of NTCA. and waterproofing protection 102 NTCA Benefi ts Box: Tom Ade Ceramic Tile Scholarship The National Tile Contractors Association, Inc. • Systems works with any NAC sound control is an equal opportunity association and seeks ® to include qualifi ed individuals and businesses membrane and SubSeal Liquid waterproofing 104 NTCA University Update in all phases of its activities. The National Tile 112 News Briefs Contractors Association, Inc. does not discrimi- membrane 115 Product Briefs nate on the basis of race, color, religion, age, sex, sexual orientation, national origin, veteran • Exceeds ANSI A118.10 and A118.13 for 118 Advertiser Index status, or disability. The National Tile Contractors Association, Inc. seeks opportunities to include waterproof and sound control membranes these groups in its programs and activities. TileLetter is a free subscription to the tile, stone • Sound control membranes also exceed ANSI and allied products industries. To subscribe, visit www.tileletter.com -> click on Advertisers A118.12 for crack isolation providing up to 3/8” & Subscribers -> click on Subscribe. To make address changes or unsubscribe, please send an crack isolation protection email to: [email protected]. • Same day tile installation 4 TileLetter | December 2018 www.nacproducts.com • 1-800-633-4622 NAC puts the proof in waterproofing AND sound control. A waterproofing and sound control system for bathrooms Features and Benefits • Easy to install system provides sound control and waterproofing protection • Systems works with any NAC sound control membrane and SubSeal® Liquid waterproofing membrane • Exceeds ANSI A118.10 and A118.13 for waterproof and sound control membranes • Sound control membranes also exceed ANSI A118.12 for crack isolation providing up to 3/8” crack isolation protection • Same day tile installation www.nacproducts.com • 1-800-633-4622 WELCOME NEW MEMBERS These members recently joined NTCA! Please take the opportunity to wel- come those in your region to the NTCA family! CONTRACTOR MEMBERS –––––––– Gaynor Custom Tile & Stone John Parris Architectural Tile & Contracting 19807 Doris St. Carlos Rosales Livonia, MI 30584 Freda Dr. 828-371-6541 Warren, MI [email protected] 248-881-8608 [email protected] Grand River Interiors David Wiest Artisan Tile 974 Front Ave. NW, Ste 1 Michael Moreno Grand Rapids, MI 4455 Falcon Dr. 616-454-3258 Lompoc, CA [email protected] 805-291-1795 [email protected] H & P Building LLC Danilo Perna Benos Flooring Services 20717 E 39th Avenue Steven George Denver, CO 4310 Losee Rd., Ste 5 719-717-7961 North Las Vegas, NV [email protected] 702-221-9241 westcoastcommercial@ Home Artisan benosflooring.com Hadan Qi 1440 S State College Blvd., Ste 6H Classic Stone, LLC Anaheim, CA Ursula Wallington 657-276-9277 1420 Techny Rd. [email protected] Northbrook, IL 847-564-3300 Home Artistry Inc. [email protected] Makolm Koval 10 Brucewood Dr. Europe Construction LLC Pittsburgh, PA Emanuel Strateanu 412-561-4185 400 Lily Pad Ct. [email protected] Zebulon, NC 865-306-2944 [email protected] NTCA's goal for our members is to assist them in growing their businesses. NTCA's member products and services speak to each area of the tile contracting business from the installation side to the business side. 6 TileLetter | December 2018 –––––––––––––––––––––––––––––––––––––––––– WELCOME NEW MEMBERS Hybrid Carpentry Kiefer-Randall Construction & Virgil Palmer Remodeling, LLC 6224 Main Street Cody Petticrew Honey Brook, PA 2000 Owego Rd. 484-402-8228 Vestal, NY [email protected] 607-239-6755 [email protected] Installation Tile & Stone LLC Andrew Sella Mariah Building Co. 36 Alten Ave. NE Montez Mack Grand Rapids, MI 15818 Heyden Street 616-889-3076 Detroit, MI [email protected] 313-397-5643 [email protected] IO Constructs Ian Optenberg Midwest Tile, Marble, & 1037 N Leithgow Street Granite, Inc.