NEWS FOR EMPLOYEES AND FRIENDS OF WAKEMED OCTOBER/NOVEMBER 2017 www.wakemed.org WakeMed Receives American College New LEAPFROG Scores Announced of Surgeons Level I Trauma Center Verification Cary Hospital Receives A; Raleigh Campus Receives B WakeMed has achieved verification as a Level I Cary Hospital again received a Hospital Safety Score of ‘A’ and Raleigh Campus a ‘B’ from The Trauma Center from the American College of Leapfrog Group – mirroring the scores we received in April. The Leapfrog Group is a national Surgeons (ACS), the highest national trauma center nonprofit organization that works to initiate improvements in the safety, quality and recognition. The new ACS verification is in addition to affordability of health care for all citizens by promoting transparency and value-based hospital WakeMed’s designation as a Level I Trauma Center by incentives. the North Carolina Office of Emergency Medical Services. While our letter grades stayed the same, the overall score for Raleigh Campus improved, thanks in part to enhancements in physician communications, which was an area of opportunity in the spring. Cary Hospital did well on measures related ACS is a scientific and educational association of to CLABSI, MRSA and overall safety. Both hospitals continued to excel in ICU physician staffing and CPOE medication surgeons that works to improve the quality of care for systems. As in past years, the area of greatest opportunity for both hospitals remains catheter associated urinary tract surgical patients. There are currently 400 ACS- infection (CAUTI) rates and, for Raleigh Campus, safety problems. While the benchmarks change each time scores are verified trauma programs in the United States. “Our released, current data suggests that if we want to improve our scores, we will need to work particularly hard on reducing trauma program functions at a very high level, and we infection rates. decided to pursue verification for several reasons, including the ability to benchmark our patient care “While these scores take a lot of data into account, it’s important to remember that individuals can really make a and processes against other quality programs in the difference and bring our scores up – or down. Every interaction with every patient has the potential to increase or United States,” said Elaine Rohlik, PhD, executive decrease our Leapfrog scores. It takes all of us working together to ensure we follow evidence-based processes at all times director, WakeMed Trauma and Rehabilitation and ensure our patients receive the highest quality of care,” commented West Paul, MD, PhD, senior vice president, chief Services. quality & medical staff officer. WakeMed uses The Leapfrog Group’s Hospital Safety Score as one of the metrics for our aspirational goal related to Quality. We have also incorporated the scores into our WakeShare formula, which states that 50 percent of our Potential WakeShare Payout Pool will be funded only if both Raleigh Campus and Cary Hospital earn an ‘A’ Hospital Safety Score. Since we did not earn two A’s, we will not qualify for a Payout related to Quality – though the Board could approve a Payout related to Financial Health if that goal is met. WakeMed Tops List of Best Hospitals For Nurses Raleigh Campus was ranked the #1 N.C. hospital for nurses and Cary Hospital was ranked #8 in a recent report by the professional nursing website Nurse.org. The Raleigh Campus website analyzed nearly 1,600 surveys of nurses from 109 hospitals across the state Ranked #1 and and ranked them based on the average rating and the percent of nurses who would Cary Hospital Ranked #8 recommend the hospital. Raleigh Campus had a star rating of 4.4 (out of 5) and 98 in N.C. for Nurses percent of respondents would recommend the hospital. Cary Hospital had a star rating by nurse.org of 4.1 and 100 percent recommendation rate. North Hospital has no ratings on the site and therefore was not included in the survey. WakeMed Recognized as Healthy Employer WakeMed has once again been recognized as part of the Triangle Business Journal’s annual Healthiest During their on-site visit earlier this year, surveyors Employers of the Triangle awards, which recognizes from the American College of Surgeons’ Committee companies that commit to making wellness a on Trauma (ACS-COT) noted WakeMed’s strengths as priority while working to proactively improve the trauma care leader and the continuum of care health of their employees. This year, WakeMed WakeMed provides to trauma patients – from pre- ranked fifth of the 23 businesses were chosen – and hospital care all the way through discharge from was the only health system in the group. WakeMed’s Rehabilitation Hospital. “We take great pride in the care that we deliver here at WakeMed. We Some of the benefits available to WakeMed are patient-centric and community-focused, and we employees include WakeWell rewards, our annual employee wellness incentive program, and numerous wellness are continually working to improve our programs, features within our benefits plan including 3D mammogram coverage, no co-pay for dietitian counseling and step processes, procedures and care for the benefit of the therapy tobacco cessation medications. Employees can also enjoy walking routes at all three hospitals, reduced patients we serve,” added Osi Udekwu, MD, membership fees at Healthworks, WakeWell meals in the cafeterias and healthy options in vending machines. Have executive medical director, WakeMed Trauma ideas about how we can improve our wellness offerings? Send them to [email protected]. Services. Right: Staff from Corporate & Community Health and Human Resources accepted the award on behalf of WakeMed. A Season of Community Outreach This fall, WakeMed has been out and about in the community – making an impact on the health and well-being of hundreds of community members! In September, we hosted Ladies Day at North Hospital and Men’s Health Night at Cary Hospital. These annual events provided an opportunity for the community to hear from our medical experts, participate in health screenings and browse health education tables. In October, WakeMed continued our presence at the annual SAS Championship golf tournament by providing First Aid support and providing blood pressure checks, flu shots and games and activities in the Health Zone. Thanks to all of our staff volunteers who made these outreach efforts so successful! LEADERSHIP UPDATES WakeMed + Duke Ted Lotchin Joins WakeMed as Vice President & Chief where are we now? Compliance and Privacy Officer Earlier this year, WakeMed and Duke Health signed We are pleased to welcome Ted Lotchin, JD, MPH, who is now agreements to establish clinical collaborations in the areas responsible for all privacy (HIPAA), compliance, internal audit of cardiology and oncology. Since these innovative and information system security. He brings more than 10 years of collaborations were announced, leadership teams with experience and holds a master’s of public health degree from representatives from both organizations have worked hard Boston University and a law degree from the College of William to establish priorities and initiatives that will help improve access and quality of care for Wake and Mary in Williamsburg, Va. County patients. Stephanie Sessoms Promoted to Vice President, Finance “While you can’t see it, some of the most important work with any collaborative happens in the early stages by building relationships, setting priorities, understanding one another’s In this new role, Stephanie Sessoms is now responsible for operations, challenges and opportunities,” explains Georgia Harrington, vice president, financial and business planning as well as financial data integrity. Strategic Ventures. “Every discussion – whether clinical or operational – is patient-focused. Sessoms joined WakeMed in 2007 as a manager of accounting, a Hearing IT and financial professionals asking ‘What can be done to ensure our patients have role she held until 2010 when she was promoted to controller. the best possible experience and outcomes?’ is incredibly inspiring and has helped us set a She is a certified public accountant with a bachelor’s degree in strategy we look forward to executing together.” business administration, accounting and marketing from the University of Virginia as well as a master’s in health administration from Pfeiffer University in Charlotte, N.C. The initial areas of focus for Heart Care Plus+ include heart failure, cardiac dysrhythmia and Dr. Tariq Named Director, Cary Hospitalists advanced electrophysiology, structural heart and heart surgery. Building on WakeMed’s 50 year strength in cardiovascular services, we Muhammad Fawad Tariq, MD, is now director of the hospitalist recently welcomed Duke Health cardiologists to program at Cary Hospital where he oversees all administrative our medical staffs. Included in those joining us and leadership duties and serves as the communication link are Stuart Russell, MD, nationally known in the between the WakeMed administration and the Cary Hospital field of advanced heart failure and the former Medical Staff. Dr. Tariq comes to WakeMed from Apogee chief of Heart Failure and Transplantation at Physicians Group North Carolina at the Cape Fear Valley Medical Johns Hopkins Hospital, and Priyesh Patel, MD, Center in Fayetteville. who recently completed a fellowship in Advanced Heart Failure and Transplant Dr. Julie Czech Named Director, North Hospitalists Cardiology at Duke. Dr. Russell and Dr. Patel will practice in WakeMed Heart & Vascular Julie Czech, MD, is the new director of the hospitalist program at Physicians’ new Advanced Heart Failure office – North Hospital. In this role, she oversees all administrative and see below for more details. leadership duties and will serve as the communication link NOW OPEN! between the WakeMed North administration and the hospital’s Further building on the collaborative goal of Advanced Heart Failure Services Medical Staff members. Dr. Czech comes to WakeMed from expanding access, WakeMed was selected as a UNC/Rex Healthcare where she has worked as a hospitalist since member of The Cardiothoracic Surgical Trials Located in the WakeMed Heart Center, 2007.