The World Bank Report No: ISR13279 Implementation Status & Results Ghana eGhana (P093610) Operation Name: eGhana (P093610) Project Stage: Implementation Seq.No: 13 Status: ARCHIVED Archive Date: 17-Feb-2014 Country: Ghana Approval FY: 2007 Public Disclosure Authorized Product Line:IBRD/IDA Region: AFRICA Lending Instrument: Specific Investment Loan Implementing Agency(ies): Key Dates Board Approval Date 01-Aug-2006 Original Closing Date 31-Mar-2012 Planned Mid Term Review Date 30-Jun-2009 Last Archived ISR Date 04-Jul-2013 Public Disclosure Copy Effectiveness Date 21-Nov-2006 Revised Closing Date 30-Jun-2014 Actual Mid Term Review Date 01-Dec-2010 Project Development Objectives Project Development Objective (from Project Appraisal Document) The objective of the Project is to assist the Recipient to generate growth and employment by leveraging ICT and public-private partnerships to i) develop the IT Enabled Services industry, and ii) contribute to improved efficiency and transparency of selected government functions through e-government applications. Has the Project Development Objective been changed since Board Approval of the Project? Yes No Public Disclosure Authorized Component(s) Component Name Component Cost Component 1 : Enabling environment 9.37 Comnponent 2 : Support to ITES and ICT SMEs 17.60 Component 3 : E-Government 31.00 Component 4: GIFMIS 28.44 Overall Ratings Previous Rating Current Rating Progress towards achievement of PDO Satisfactory Satisfactory Public Disclosure Authorized Overall Implementation Progress (IP) Satisfactory Satisfactory Overall Risk Rating Low Low Implementation Status Overview This ISR reflects the discussions of parallel missions of both the eGhana core Project and GIFMIS (Ghana Integrated Financial Management Information System) component carried Public Disclosure Copy out between October 28 and November 8, 2013. The GIFMIS component was conducted together with DiFD and the Delegation of the European Union. The task teams reviewed implementation progress to date against targets under the Project Appraisal Document and Additional Financing Project Paper; assessed project management, institutional, fiduciary and Monitoring and Evaluation arrangements; and discussed innovative ways to begin communicating project results. Page 1 of 12 Public Disclosure Authorized The World Bank Report No: ISR13279 Implementation progress and the likelihood of achieving the developmental objectives of the eGhana Project are very Satisfactory. Disbursement rate continues to improve and stands at approximately 90% for the core eGhana project and 75% for the additional financing component. Almost all the key performance indicators under the core eGhana project (jobs created in the ITES sector, revenues as % of GDP, number of PPPs etc) have been met. The automation of the Ghana Revenue Authority (GRA) and the Registrar's General's Department (RGD) has been accepted by Government and related disbursement under the project has been made. Key activities which have been completed as part of the GRA automation include the following: 10 GRA pilot sites have been prepared, and equipped with high-speed connectivity and computing equipment. The system will eventually be deployed at 67 branch offices of GRA, including at GRA Head Quarters, Legon, Agbogbloshie, Achimota, Adabraka, Spintex, Kaneshie, Makola, GRA Tema, GRA DTRD, and Vat House; training has been provided to staff on usage and literacy of information technology; TRIPS tax administration software, involving 12 modules, has been deployed at two data centers; tax payer registration module has been deployed and is in use in 10 GRA sites; core tax modules have been piloted at the large tax payer office; and GRA portal has been deployed and is being tested by GRA and the system auditor. Since December 2011, 200,000 or more taxpayers have registered on the TRIPs system. About 50 filing transactions have been successfully completed. Operational Acceptance (OA) has been agreed between the public and private partners and was finalized in December 2013 following independent and government’s own audit. The Ghana electronic registration for the Registrar General’s Department (GeReg application) is operational at the RGD head office and preparations are underway to roll-out the application at the three regional sites for RGD. The GeReg provides for the electronic registration of businesses, civil marriages, and Public Disclosure Copy properties and estates in Ghana. There has also been significant progress in the support to the IT and IT Enabled services industry, with the completion of training for the first batch of master trainers and agents for the ITES (37 out of 50 master trainers; and 532 out of 2000 agents), the launch of the University connectivity program, the signing of the Business incubation contract and the completion of several investment promotion activities which has increased the visibility of Ghana as destination for IT and IT enabled services business. The recent approval by the Rockefeller Foundation of a grant in the amount of US$3.8 million to complement the World Bank funding for the Business Process Outsourcing (BPO) center is a significant achievement for the project and will contribute significantly to addressing the shortage of Grade A facilities for BPO activities in Ghana. Implementation progress and the likelihood of achieving the developmental objectives of the GIFMIS component is also rated Satisfactory. GIFMIS is now in place so that it can realistically be expected to make progress towards its objectives. Key progress includes: roll-out of Procure to Pay (P2P) for the Consolidated Fund (Treasury Accounts) across all Ministries, Departments and Agencies (MMDAs), with on-site processing across 25 additional spending units; implementation of payroll upgrade and integration progressing according to schedule; achieved readiness for implementation of phase 1 of HRMIS within schedule; achieved readiness to begin implementation of a new budget module ‘Hyperion’ that will be used for budget preparation during 2014 for the 2015 budget and beyond; and operationalization of Electronic Funds Transfer (EFT) system (with SWIFT) in 16 largest MDAs constitituting over 80% of consolidated fund (Treasury) expenditures. In this regard, the interface with Bank of Ghana (BoG) through EFT is considered a significant milestone towards ensuring strengthened controls. In addition, GIFMIS has been rolled-out at 7 MMDAs for transacting GoG funds. The recent signing of a Loan and Fiscal Agency Agreement (LFAA) between the BoG and MoF marks a critical turning point in establishing the foundation of a Treasury Single Account (TSA) and an effective cash management system based on this and other elements of GIFMIS. Progress also continues in establishing clear plans for implementing Program-Based Budgeting (PBB) and a common platform for budget preparation and execution, though these outcomes will be fully achieved only over the longer run. Locations Country First Administrative Division Location Planned Actual Ghana Not Entered Keta Ghana Greater Accra Region Accra ✔ ✔ Ghana Greater Accra Region Accra Ghana Upper West Region Sissala East Ghana Upper East Region Bongo Ghana Northern Region Nanumba South Public Disclosure Copy Ghana Northern Region Nanumba North Page 2 of 12 The World Bank Report No: ISR13279 Country First Administrative Division Location Planned Actual Ghana Upper West Region Lawra Ghana Upper West Region Jirapa Ghana Northern Region Bole Ghana Brong-Ahafo Atebubu Ghana Volta Region Nkwanta North Ghana Volta Region Nkwanta South Public Disclosure Copy Ghana Volta Region Krachi West Ghana Upper West Region Lambussie Karni Not Entered Not Entered Not Entered Ghana Ashanti Region Adansi North Ghana Ashanti Region Adansi South Ghana Central Region Agona East Ghana Central Region Agona West Ghana Volta Region Akatsi Ghana Eastern Region Akuapim North Ghana Eastern Region Akuapim South Ghana Western Region Aowin/Suaman Ghana Ashanti Region Asante Akim North Ghana Central Region Assin North Ghana Brong-Ahafo Asunafo South Ghana Central Region Awutu Senya Ghana Upper East Region Bawku Ghana Ashanti Region Bekwai Public Disclosure Copy Ghana Brong-Ahafo Berekum Ghana Eastern Region Birim South Page 3 of 12 The World Bank Report No: ISR13279 Ghana Upper East Region Bolgatanga Ghana Brong-Ahafo Dormaa Ghana Central Region Effutu Ghana Central Region Gomoa East Ghana Central Region Gomoa West Ghana Volta Region Ho Ghana Volta Region Hohoe Public Disclosure Copy Ghana Brong-Ahafo Jaman North Ghana Brong-Ahafo Jaman South Ghana Volta Region Jasikan Ghana Western Region Jomoro Ghana Upper East Region Kassena Nankana Ghana Volta Region Ketu North Ghana Volta Region Ketu South Ghana Central Region Komenda/Edina/Eguafo/Abirem Ghana Volta Region Kpando Ghana Ashanti Region Kumasi Ghana Eastern Region Kwaebibirem Ghana Eastern Region Kwahu West Ghana Eastern Region Lower Manya Krobo Ghana Ashanti Region Mampong Ghana Central Region Mfatseman Ghana Western Region Mpohor/Wassa East Ghana Eastern Region New Juaben Public Disclosure Copy Ghana Volta Region North Tongu Page 4 of 12 The World Bank Report No: ISR13279 Ghana Ashanti Region Offinso Ghana Western Region Prestea-Huni Valley Ghana Western Region Sefwi-Wiawso Ghana Volta Region South Tongu Ghana Eastern Region Suhum/Kraboa/Coaltar Ghana Brong-Ahafo Sunyani Ghana Northern Region Tamale Public Disclosure Copy Ghana Western Region Tarkwa Nsuaem Ghana Brong-Ahafo Techiman Ghana Greater Accra Region Tema Ghana Central