Hôpital général de la baie Georgienne GEORGIAN BAY General H o s p i t a l Hôpital général de la baie Georgienne Hôpital général de la baie Georgienne GEORGIAN BAY GEORGIAN BAY General H o s p i t a l General H o s p i t a l VOLUNTEER ASSOCIATION Hôpital général de la baie Georgienne The Annual Report GEORGIAN BAY Checking our Pulse General H o s p i t a l 2016 VOLUNTEER ASSOCIATION Category title DREAMING OF A GOOD NIGHT’S SLEEP? We can Help at Better Sleep.... Better Sleep Dental Solutions Never underestimate the power of a good nights sleep. Snoring and Sleep Apnea can cause you serious health issues and can also be disturbing to your bed partner’s sleep. Treatment of snoring and obstructive sleep apnea can significantly improve physical and mental health and quality of life! Contact us at our Barrie and Midland locations Better Sleep Dental Solutions Dr. Don Farquhar 705-721-0426 Diplomate of the American Board of Dental Sleep Medicine Or visit our website at Vice-Chair of the American Academy of Dental Sleep Medicine www.bettersleepdental.ca GBGH 2016 | 2 | A message to our community Karen McGrath, President and CEO, eorgian Bay General Hospital once again took centre stage in our community in 2015; Georgian Bay General Hospital Gthe story revolved around the exceptional care provided by our frontline staff and physi- cians and the overall dedication of the more than 600 staff members and more than 200 volunteers who make this hospital a vital part of our community. We are all very much aware of the financial challenges faced by our hospital throughout the past four years and last year our hospital and our community was confronted with yet another funding crisis that threatens clinical services at our hospital. And while we have struggled with those challenges we never lost sight of the reason we are here; to serve the health care needs of our community. Over the past year our staff saved more lives, comforted more families and worked harder to improve how we deliver health care services every day. Ralph Befort, Board Chair, We underwent an incredibly successful Accreditation review that left us proud of what we Georgian Bay General Hospital do; the Accreditation Canada team of surveyors had wonderful things to say about our care, our innovative thinking and the improvements we have made over the last four years. What we do here at Georgian Bay General Hospital relies in large part on the support of our community. A community hospital can only succeed when the community is behind it and that commitment to GBGH is more evident every day in North Simcoe. Hospitals play a vital role in the communities they serve and, in turn, the community plays a vital role in helping the hospital keep pace with the ever-changing health-care technology. One of the avenues GBGH uses to connect with the community is through the GBGH Foun- dation. The Foundation brings together the donors who provide the much-needed funds that make it possible for GBGH to provide our health-care professionals with the tools they need to do their jobs – providing the best care possible. Karen Roberts, President, Georgian Bay General Hospital Funding from the province does not include money to purchase capital equipment, which Volunteer Association means GBGH must rely on community support to acquire those tools. Last year, the foundation raised nearly $1.5 million to help the hospital meet patient needs. Everyone at your hospital knows the difference your gifts make. Thank you to everyone who supported us this year – by making a donation, volunteering, hosting or attending one of our events. We can’t do what we do without you! Carey Moran, President, Georgian Bay General Hospital Foundation GBGH 2016 | 3 | Category title GEORGIAN BAY GENERAL HOSPITAL Contents ANNUAL REPORT A Message Emergency Thank You My Hospital 2015-2016 to the Room for Answering Away from 03 Community 10 Update 17 the Call 26 Home Regional Vice President & Publisher Dana Robbins GBGH Exceptional The Where Regional General Manager Measures People GBGH We’re Elise Allain 05 Up! 11 18 Gala 28 Going Editor Travis Mealing Fundraising The Electronic Celebrating Thank You Fore Health 15 Years of to our Advertising / Distribution Manger 06 GBGH 12 Record 19 Celebrity Golf! 30 Donors Kyla Barron Graphic Design Best Care Foundation Thank You Financial Juanita Gabriel Leadership Cornerstone for Working Statements 07 Circle 13 Partners 20 Together 36 Advertising Coordinator Tanya Pallopson Meet Shoppers 110 Anniversary Staff & Advertising Sales Representatives Dr. Martin Love GBGH GBGH Volunteer Board of Judy Wiseman 08 McNamara 15 Gift Shop 22 Association 38 Directors Sharon Crolly Lynn Burgin 2015-16 The Road Home March Angelika Crisp Committees - A Patient’s Mudness Christine Murray 09 16 Journey 24 Distribution Lesley Alldred Brandon Renault • Windows Special Thanks to Corinne Ayers • Doors Emma Bayfield • Siding Ryan Donaldson Dave Douglas • Glass & Mirrors Pam Higgins • Glass Showers & Railings Carey Moran Jackie McLauchlin-Welch Shelly Price Jen Russell Thank you to our Foundation Proud Supporter of GBGH AGM sponsor: 174 Pillsbury Drive, P.O. Box 391 Midland Ontario, L4R 4L1 (705) 527-5500 | www.midlandmirror.com 705-527-6509 [email protected] The Publisher’s liability to the advertisers for errors is limited to the cost of the portion of the advertisement in which it occurs. The Publisher reserves the right to classify advertising. Original editorial and advertising material 760 Balm Beach Rd. E, Midland is protected by copyright. Unauthorized use is prohibited. GBGH 2016 | 4 | GEORGIAN BAY GENERAL HOSPITAL Measures Up! eorgian Bay General Hospital (GBGH) achieved 98% of Accreditation Canada’s standards for excellence and has been awarded a four-year Accreditation Gcertifi cate. Of the 2,015 applicable standards tested by Accreditation Canada during their visit to the hospital in December 2015, 1,970 were met! Accreditation is the voluntary process by which hospitals evaluate their performance against national standards. The external peer review provides assessment and improvement opportunities based on standards of excellence. “I am very proud of the team here at GBGH,” President and CEO Karen McGrath said. “In eight dimensions of quality we met 98% of the standards we were measured against, and I believe this accreditation proved we are going in the right including staff commitment, strong commitment to direction.” improvement and the transformation journey, quality The accreditation process began with self-assessment communication both internally and externally, and a true on-line surveys, involving staff, board members and focus understanding of the patients the hospital serves. groups over many months. A four-member team of health The surveyors made special mention of the housekeeping care professionals (the surveyors) visited the hospital during team for the safe and clean environment at GBGH and the the fi rst week of December to complete a hands-on review. volunteers for being the frontline warriors of a very robust They looked at all aspects of the organization, reviewing hand hygiene program. documents, interviewing teams representing leadership, They also commended the organization for the successful support and patient services, touring the facilities and holding introduction of the Aboriginal Patient Navigator, the self- focus groups and impromptu conversations with patients, triage system in the emergency department, the antibiotic staff, board members and community partners. stewardship program and a patient passport tool introduced In the end, they agreed that GBGH has many strengths in the hospital’s active rehabilitation program. “I am very proud of the team here at GBGH. In eight dimensions of quality we met 98% of the standards we were measured against, and I believe this accreditation proved we are going in the right direction.” – Karen McGrath, President & CEO GBGH 2016 | 5 | Category title FUNDRAISING Georgian Bay GeneralFore Hospital undraising for your local community hos- ment room in the Emergency Department at Fpital can be FUN! Just ask anyone who GBGH, along with two hospitals beds. The has participated in the South East Georgian volunteer committee hopes that this year’s Bay (SEGBAY) Chamber of Commerce Golf tournament, on August 9th at Bonaire Golf Tournament. Course, will raise another $30,000. Upon discovering that provincial funding “Quick access to medical help is of pri- in Ontario doesn’t pay for a single piece mary importance to all our members. The of equipment for their local hospital, the hospital is also a key source of good paying SEGBAY Chamber of Commerce, in partner- jobs for our community. This attracts skilled ship with Larche Communications (parent people to the community which in turn leads company of local radio stations KICX 106 to more local spending which then attracts and 104.1 The Dock), voted unanimously to more businesses to the community. So as support Georgian Bay General Hospital with well as providing needed medical help to an annual golf tournament. our citizens, the hospital also strongly as- “The golf tournament idea for the hos- sists in creating a healthy economic envi- pital came about after SEGBAY President ronment,” added Wareing. Paul Herriott and I attended a ‘Breakfast The SEGBAY Chamber of Commerce of Champions’ session at GBGH,” said represents businesses in Severn, Tay and Fred Wareing, another SEGBAY member Georgian Bay Township. For more details and tournament chair. “There we learned on how you can organize an event in sup- that all hospitals have to raise money for port of GBGH, please visit www.526give. equipment and upgrades; that the govern- ca/third-party-events or contact Shelly Price ment did not provide that funding. This was at 705-526-GIVE (4483). a surprise to us.” Two years in, the tournament has already raised $62,000 for a state-of-the-art treat- GBGH 2016 | 6 | Best Care GET SOUND ADVICE LEADERSHIP CIRCLE ABOUT THE The Best Care Leadership Circle program recognizes individuals who have supported LASTEST HEARING the Foundation by reaching any of the three cumulative giving levels below.