WelcomeTO BENDIGO TAFE EVERYTHING YOU NEED TO KNOW ABOUT STUDYING WITH US CONTENTS Let’s get you started 4 Congratulations Services you can enjoy 7 YOU ARE NOW ONE OF US Student engagement 12 We’re really pleased that you’ve decided to Of course there are many other benefits Our commitment to you 15 join the Bendigo TAFE community. to being a Bendigo TAFE student. Take Policies that affect you 16 the time to look through this handbook Bendigo TAFE is widely regarded as a leader and discover for yourself why thousands Our expectations of you 17 in practical education and training that of others like you have made the choice to Important things 18 delivers real results. study at Bendigo TAFE. you need to know 18 Whether you’re after a new job, pay rise, Get ready for a big year – it’s going to Fees 24 a study pathway or something completely be full of opportunities to reach your full different, we have the courses, teachers and What is not OK 26 potential. Don’t forget to celebrate all of facilities to get you there. Campus locality maps 28 your achievements, no matter how small or We provide an environment where you can big, throughout the year. Campus building maps 30 socialise, relax and access a range of student Good luck! engagement and retention services, such as counselling, disability, welfare and libraries to help you manage your study, work and family commitments. Bendigo TAFE acknowledges their campuses are located on the ancestral lands of the Djaara people of the Dja Dja Wurrung and the Wollithiga people of the Yorta Yorta Nation. The institute respects traditional custodians, elders and their cultural heritage. 2 WELCOME TO BENDIGO TAFE bendigotafe.edu.au 3 LET’S GET YOU STARTED As a new student, it’s definitely an exciting time for you to start a brand new chapter in your life. We are here to help Information technology Accessing MyLearning you get the most out of your student experience and help Student account MyLearning is our online learning management system you settle in with minimal disruption. We’ve listed below which will allow you the flexibility to learn at a time and Some courses require you to use Bendigo TAFE the most important information so that you get off to the place which suits you. information technology resources. For assistance in best start possible. setting up an account, book an information session All you need to access MyLearning is a computer (with through the Library or ask your teacher for assistance. some minimum software requirements), and an internet Creating your Unique Student Identifier A step by step guide is also displayed in the student connection. computer labs. When you set up your account, you will • Your MyLearning account is created automatically after (USI) be asked to agree to Bendigo TAFE terms and conditions. you enrol. A USI is a number unique to you, consisting of numbers The terms and conditions are in place to ensure that and letters. Bendigo TAFE students have equitable access to services • If your teacher is using MyLearning, they will then enrol that are used in an ethical way. you into a range of units within your course of study. The USI will give you online access to your training records The types of learning resources available for each unit will and results (transcript) through your online USI account. Usage and storage It is required if you are a new or continuing student differ and may include: Bendigo TAFE Infrastructure and Information Technology undertaking a nationally recognised training course. Unit staff can monitor activities such as downloads from • Online information booklets When applying for a job or enrolling in further study, the internet and email transmissions. You should be aware • Videos you will often need to provide your training records and that failure to abide by Student portal Bendigo TAFE’s Information • Interactive presentations results. One of the main benefits of the USI is that you Technology Usage Policy could result in loss of access The student portal is an online resource and one-stop- • Forums will have easy access to your training records and results privileges or even suspension from your course. shop for all your needs. It’s your gateway to regular throughout your life. • Quizzes Limited storage space for files is available to all students. updates on what’s happening on campus, important You can access your USI account online from a computer, Use of Bendigo TAFE’s network does not guarantee support resources and assessment results. • Assessments tablet or smart phone anywhere, anytime. backup of student data. It is vital to make copies of From the student portal you can access and navigate your • Checklists and more important work. Upon completion of a course, Bendigo way through to: You can find out more information on USIhere . In some cases you may even be able to complete your TAFE will permanently delete a student account and data • Your student email account final assessment online. You must provide a USI when you enrol otherwise you will files after three months. not be able to receive a certificate when you complete • Learning support information Although you may be learning online either on or off- your course or a statement of attainment if you complete • MyLearning campus, you’ll always have access to teachers and less than a full course. support to assist you. You can find instructions on how • E-library and resources A valid USI must be provided at the time of enrolment to to access this support, by referring to the MyLearning • Student Engagement and Retention services ensure your enrolment is processed in a timely manner. student manual, found under ‘Study Support Docs’ on the • Policies and procedures My Studies section of the student portal. Apply for your USI number. • Academic results through Banner under ‘My Studies’ Student identification (ID) card To access the student portal while on campus, simply log into any computer and click on the student portal icon, Your name, photo and student number is printed on which is available on all campus desktops. your student ID card and it’s your primary source of identification during your time with us. Your student ID To access from home card is used for various purposes including use of library Visit bendigotafe.edu.au and click on the student portal resources as well as photocopying and printing. link on the top of the homepage. You will then need to type in your student ID and password to log in. You are required to carry your student ID card at all times whilst on campus and present it upon request by a Bendigo TAFE staff member. Logging into your student email account Should you lose your card; a replacement card can be Your student email account will be set up at the time of obtained from the information centre at a cost of $15. your enrolment and can be accessed from the student portal. 4 WELCOME TO BENDIGO TAFE bendigotafe.edu.au 5 SERVICES YOU CAN ENJOY For a complete list of the services, or to make an Information centre Individual training plan Wireless internet access appointment, contact: Lotus Hair and Beauty building C, The Information centres are your primary information Your individual training plan (ITP) lists out all the course We offer free wireless internet in all classrooms, staff level two point during your time with us. It’s where you need to go if modules that you will study this calendar year and acts as rooms, student common areas and external spaces. p. 5434 1918 you have to: a confirmation of your enrolment. Your ITP will have been e. [email protected] To access wireless internet: signed off by your teacher and yourself at the time of your w. bendigotafe.edu.au • Enrol in a course enrolment and contains your student ID number. 1. Select “TAFE Public” from the available wireless Bendigo TAFE students are eligible for a discount when • Pay your fees networks and connect You’re responsible for checking and ensuring the making a hair or beauty appointment at Lotus Hair and • Get your student identification (ID) card information in your individual training plan is correct. 2. If your device does not automatically take you to Beauty. • Amend your personal details Please advise the Information centre staff of any errors the Acceptable Use Policy page, open your Internet browser and browse to a website (google.com.au) to be • Get a withdrawal notification/refund application form within the plan as soon as possible. redirected to the page • Get course information Office 365 3. Read through the Acceptable Use Policy and click Information centre locations: Accept to be connected to the Internet Office 365 is Microsoft’s cloud version of Office. Office 365 • City campus – Building C offers desktop functionality with web-based convenience Please note the hours of availability for the TAFE Public • Charleston Road campus – Building A supporting multiple devices, so you’ll have the full network functionality of the Microsoft Office suite from your iPad, • Echuca campus – Main entrance office 6am – 10.30pm 7 days a week. iPhone or other mobile device. • Castlemaine campus – Main entrance office Employment Centre How to access Office 365 To speak to one of our friendly and knowledgeable staff Cafeteria Our Employment Centre team is dedicated to assisting members, either drop into one of the Information centres 1. Go to the student portal – if you are off-campus. you understand and develop your employability skills The City, Charleston Road and BTEC campuses have or call 13 TAFE and request to speak to a customer service whilst supporting you to find meaningful and sustainable 2.