Texas Department of Family & Protective Services Meeting: September 18, 2020 Texas Department of Family & Protective Services Total Net Air Spend - 09/01/19-08/31/20 (includes refunds and exchanges) Ticket Count Total Spend Domestic Air: Southwest Air 9,044 2,966,495.93 American Airlines 4,638 1,842,077.34 United Air 2,962 1,375,808.08 Delta Air 279 168,920.51 Alaska Airlines 32 17,015.99 Jetblue Airways 3 474.30 ERA Aviation 1 966.00 Boutique Air 4 655.00 Southern Airways 3 116.00 16,966 6,372,529.15 International Air: American Airlines Inc 3 30.87 United Airlines 7 2,504.69 10 2,535.56 Total 16,976 $ 6,375,064.71 Texas Department of Family & Protective Services Total Net Air Spend - 09/01/19-08/31/20 Ward of State Air Spend Only (includes refunds and exchanges) Count Total Spend Domestic Air: Southwest Air 2,662 701,556.72 American Airlines 1,294 426,141.89 United Air 896 354,228.80 Delta Air 93 46,009.02 Alaska Airlines 12 5,589.80 Boutique Air 1 312.50 Southern Airways 2 58.00 4,960 1,533,896.73 International Air: American Airlines 1 1,614.00 United Airlines 2 - 3 1,614.00 Total 4,963 $ 1,535,510.73 Texas Department of Family & Protective Services Total Air Spend (Original Tickets) - 09/01/19-08/31/20 (Original Sales tickets only) Count Total Spend Av Spend Domestic Air: Southwest Air 7,632 3,564,627.04 467.06 American Airlines 3,619 2,272,239.71 627.86 United Air 2,344 1,670,655.82 712.74 Delta Air 227 202,223.96 890.85 Alaska Airlines 24 32,620.02 1359.17 Jetblue Airways 2 1,422.91 711.46 ERA Aviation 1 966.00 966.00 Boutique Air 3 951.91 317.30 Southern Airways 3 116.00 116.00 13,855 7,745,823.37 559.06 International Air: United Airlines 4 4941.29 1235.32 American Airlines 2 2909.27 1454.64 6 7,850.56 1308.43 Totals 13,861 $ 7,753,673.93 Texas Department of Family & Protective Services Total Air Spend - Exchanges - 09/01/19-08/31/20 (Even Exchanges & Add/Collects) Count Total Spend Domestic Air: United Airlines 126 8,452.27 American Airlines 202 7,140.43 Southwest Air 579 795.61 907 16,388.31 International Air: 0 - Totals 907 $ 16,388.31 Texas Department of Family & Protective Services Total Air Spend - Refunds - 09/01/19-08/31/20 Count Total Spend Domestic Air: Southwest Air 1,333 (598,926.72) American Airlines 817 (437,302.80) United Airlines 492 (303,300.01) Delta Air 46 (33,303.45) Alaska Airlines 8 (15,604.03) JetBlue Airways 1 (948.61) Boutique Air 1 (296.91) 2,698 (1,389,682.53) International Air: American Airlines 1 (2878.40) United Airlines 3 (2436.60) 4 ($5,315.00) Totals 2,698 ($1,394,997.53) Texas Department of Family & Protective Services Total Car Spend - 09/01/19-08/31/20 Count Total Spend Car Company: Enterprise 5,684 322,873.13 Avis 1,369 67,791.84 National 262 25,697.98 Hertz 328 14,463.94 Alamo 2 122.94 7,645 $ 430,949.83 Texas Department of Family & Protective Services Total Fee Spend - 09/01/19-08/31/20 Fee Amount Count Total Spend Service Fees Domestic Air Fee (or Air and Car) $11.79 13,463 158,728.77 Emergency Service Fee $17.99 1,560 28,064.40 Refund/Exchange Fee $5.00 3,605 18,025.00 Hotel/Car Fee Only $3.00 1,082 3,246.00 International Air Fee $19.99 4 79.96 Certify Online System Fee $4.99 - - 19,714 208,144.13 Total $ 208,144.13 Thank you for your business!.