CITY OF COQUITLAM RESIDENTS’ GUIDE TO COQUITLAM MUNICIPAL SERVICES City of Coquitlam WELCOMEImportant TO COQUITLAM Information EnglishThis is an important notice. PleaseThis is have anEnglish itimportant translated.This notice. is an importantPlease have notice. it translated. Please have it translated. EnglishEnglish ThisThis is is an an important important notice. notice. Please Please have have it it translated. translated. هذا إشعار مهم نرجو(PDF file ترجمته Arabic (please referArabic to the ArabicArabic (please(please(please refer referrefer to toto the thethe PDF PDFPDF file) file)file) Chinese (Simplified) 此为重要通知。您需要请人翻译。 ChineseChineseChinese (Simplified) (Simplified) (Simplified) 此为重要通知。此为重要通知。您需要请人您需要请人翻译。翻译。 هذا إشعار 。翻譯مهم نرجو 您需要請人ترجمته (Chinese Chinese此爲重要通知。 (Simplified ChineseChinese 此爲重要通知。此爲重要通知。您需要請人您需要請人翻譯。翻譯。 (Traditional) ChineseChinese (Traditional) 此爲重要通知。您需要請人 翻譯。 (Traditional)(Traditional) اطﻻعیه مهم. لطفا ترجمه اش کنید. هذا إشعار مهم نرجو ترجمتهFarsi (Traditional) Farsi اطﻻعیهاطﻻعیه مهم.مهم. لطفالطفا ترجمهترجمه اشاش کنید.کنید. FarsiFarsi اطﻻعیه مهم. لطفا ترجمه اش کنید. .French Farsi Ceci est un avis important. Veuillez le faire traduire FrenchFrench French CeciCeci est estest un unun avis avisavis important. important.important. Veuillez VeuillezVeuillez le faire lele fairetraduire.faire traduire.traduire. Korean French중요한 공지사항입니다Ceci. 번역하여 est un 살펴보시기 avis important. 바랍니다. Veuillez le faire traduire. ..번역하여번역하여 살펴보시기살펴보시기 바랍니다바랍니다 ..هذا إشعار 공지사항입니다공지사항입니다 مهم 중요한중요한نرجو Koreanترجمته KoreanKorean Romanian KoreanAcesta este un aviz중요한 important. 공지사항입니다 Va rugam,. 번역하여 sa îl traduceți살펴보시기. 바랍니다. RomanianRomanian AcestaAcesta este este un un aviz aviz important. important. Va Va rugam, rugam, sa sa îl îl traduceți traduceți. Russian RomanianЭто важное Romanian уведомление.AcestaAcesta este este Пожалуйста un un aviz aviz important. important. попросите Va Va rugam, rugam,чтобы sa saвам îl îltraduceți. traducețiего перевели.. RussianRussian ЭтоЭто важное важное уведомление. уведомление. Пожалуйста Пожалуйста попросите попросите чтобы чтобы вам вам его его перевели. перевели. Spanish RussianEste es un avisoЭтоЭто importante. важное важное уведомление. уведомление. Busque alguien ПожалуйстаПожалуйста que le traduzca. попросите попросите чтобы чтобы вам его перевели. SpanishSpanish Russian вамEsteEste его eses перевели. unun avisoaviso importante.importante. BusqueBusque alguienalguien queque lele traduzca.traduzca. Tagalog SpanishIto ay isang mahalagangEste es paunawa. un aviso Mangyaring importante. isalin Busque ito. alguien que le traduzca. TagalogTagalog Spanish EsteItoIto ay ayes isang isangun aviso mahalagang mahalagang importante. paunawa. paunawa. Busque Mangyaring Mangyaringalguien que isalin leisalin traduzca. ito. ito. Tagalog Ito ay isang mahalagang paunawa. Mangyaring isalin ito. Tagalog Ito ay isang mahalagang paunawa. Mangyaring isalin ito. coquitlam.ca/multiculturalism | CityofCoquitlam coquitlam.ca/multiculturalism CITY GOVERNMENT AND YOU! The City provides a range of services including water and sewer, garbage collection and road maintenance, but it is also involved in strategic planning, growth management, recreation programs and facilities, and financial planning. How does the City manage to do all of this? A Mayor and eight Councillers, elected every four years by Coquitlam residents, are responsible for setting the City’s policies in accordance with the Local Government Act. The community is involved in decision-making through City committees and consultation opportunities. CITY EMPLOYMENT OPPORTUNITIES The City regularly has a variety of job opportunities. It promotes diversity and equal opportunities in the workplace. Volunteering is also a great way to meet new people, gain valuable experience, have fun, and get involved in your community – we have many RECREATION different opportunities to choose from. Visit coquitlam.ca/jobs for info on both. Coquitlam offers programs and recreational activities for all ages and BYLAW ENFORCEMENT abilities, along with fully equipped The City has bylaws that help to protect pools, community centres, libraries, and serve the community and ensure sportsfields, ice rinks and sports arenas. consistent standards so that all may The City currently maintains over 80 enjoy a high quality of life. We parks featuring trails and bike paths, endeavour to resolve complaints playgrounds, sports fields, and picnic through education and voluntary areas. compliance where possible. Some of The City also partners with community these bylaws relate to: Animal Care and agencies and groups to help residents Control; Noise; Zoning - Private get connected and active in the Property; Unsightly Premises; Street community. and Traffic; Signs/Postering; and Business Licensing. If you have To register for a program call questions or concerns about a Bylaw or Coquitlam’s staff assisted registration Animal care issue please give us a call line at 604-927-4386 or register online at 604-927- 7387. We would be happy at coquitlam.ca/prc. to help. BUSINESS LICENCES The City of Coquitlam requires every IMPORTANT CITY person doing business within the City CONTACT to hold a valid business licence. Starting INFORMATION a business is a major undertaking and we have a number of resources COQUITLAM CITY HALL available to assist you with that 3000 Guildford Way, process. The City is also currently Coquitlam, BC, V3B 7N2 accepting applications for vending carts and vending vehicles for food and Monday to Friday, 8 a.m. - 5 p.m. goods. There is also a Tri Cities 604-927-3000 Intermunicipal Business Licence program allowing mobile businesses [email protected] based in Coquitlam, Port Coquitlam or Port Moody to obtain an add-on to an coquitlam.ca original Business Licence and operate EMERGENCY SERVICES FOR legally in the other two municipalities. WATER, SEWER AND ROADS Depending on the type of business, you may also require other permits or (24 hours a day/7 days a week) licences not regulated by the City of 604-927-3500 Coquitlam such as liquor and health licences. [email protected] coquitlam.ca/businesslicences FUN THINGS TO DO IN THE CITY Visitors are drawn to Coquitlam because of the diverse mix of outdoor activities and destination attractions. We are a complete community with excitement and splendor for those who love the natural flavour of our outdoors, while presenting a wealth of shopping, nightlife and entertainment opportunities for those with a more urban appetite. Visit coquitlam.ca/explore for info on all the things to see and do in our city. SECONDARY SUITES TAXES & UTILITIES A secondary suite within a home offers The City of Coquitlam provides homeowners benefits while providing residents with many important an affordable housing option. Like all services: water, sewer, drainage, housing, secondary suites must be emergency services including police regulated. The City has a Secondary and firefighters, roads and traffic Suite program designed to balance the control, parks and recreation facilities needs of the homeowner with the including pools and ice rinks. Property health and safety requirements that taxes are the City’s main source of apply to all housing. money to pay for all of these services. City Council determines the budget it coquitlam.ca/secondarysuites needs to provide the services and a Property Tax Rate is set to collect the necessary taxes. Residential properties in Coquitlam also receive an annual utility bill at the end of February each year. The City has a number of payment options, including Tax and Utility Prepayment Plans that enable residents to pay their tax and utility bills in monthly installments. PUBLIC SAFETY coquitlam.ca/taxes Police protection (RCMP) and Coquitlam’s Fire and Rescue services contribute to ensuring Coquitlam is a safe and secure place to live and raise a family. The City has many programs that help residents learn about Crime Prevention, child safety and Emergency Preparedness. > In an emergency, dial 9-1-1 on your telephone for fire, police or ambulance services. > Non-emergency fire services 604- 927-6400 > Non-emergency police services 604-945-1550 GARBAGE & RECYCLING Coquitlam’s waste management system helps us reduce the amount of garbage we send to landfills – after all, waste is not always waste! Food scraps from our kitchens can be composted and many items can be recycled. The system is good for our community and our environment. In Coquitlam, we separate our waste into three different categories: 1. Green Cart for kitchen ECONOMIC DEVELOPMENT scraps, food-soiled paper and yard trimmings; 2. Recycling blue box for Coquitlam is a vibrant and growing containers, newspapers, glass and community that offers economic paper products; and 3. Garbage which opportunities and advantages that is waste that can’t be composted or benefit both residents and businesses. recycled. Residents who live in single- We are committed to creating a family residences can also have up to business environment that allows your four large household items collected business to grow and prosper. The City each year. If you live in an apartment or is committed to the continuous a condominium, please contact your improvement of the business Property Manager or Strata Council for environment and is dedicated to information on collection services. Find ensuring that you receive excellent out more at coquitlam.ca/trashtalk or value from your investments in our call 604-927-3500. community. Coquitlam’s major employment sectors are: Professional