Detroit Athletic Club: Food & Beverage Director Position Profile THE SKY IS THE LIMIT... …AT THE DETROIT ATHLETIC CLUB FOOD & BEVERAGE DIRECTOR PROFILE DETROIT ATHLETIC CLUB Detroit, Michigan The Club Few organizations have impacted the city of Detroit as much as the Detroit Athletic Club (DAC). The DAC was originally established in 1887 by a group of young athletes who enjoyed the original clubhouse on Woodward Avenue. The DAC nearly closed until John Kelsey per- sonally funded it for a number of years. The DAC was reborn in 1913 by a group of prominent Detroit automotive and industrial leaders who commissioned famed architect Albert Kahn to design a new six-story clubhouse on Madison Avenue that is the magnificent Detroit Athletic Club today. When the new clubhouse opened in April of 1915, it was the culmination of the careful plans and dreams of more than 100 prominent Detroiters. Names like Chalmers, Jewett, Kelsey and Scripps will forever be associated with the Club. Over the next 90 years, the Club remained solid in form and function. DAC membership of more than 4,000 current members remains strong and reflects the diversity of Detroit. The DAC, a Platinum Club of America, is honored as one of the finest clubs in the nation that has welcomed countless community leaders, royalty, war heroes and Presidents. The Club will celebrate its 100th year at its current location in 2015. It is currently renovating and enhancing facilities including additional dining venues and will celebrate its Centennial with a big bash on April 25, 2015. DAC members are the leading group of Detroit professionals who enjoy the very best network- ing opportunities, social events, athletics and culinary delights. The DAC is recognized throughout the world for its culinary excellence, quality of workplace, human resources practices, athletics and communications. www.kopplinandkuebler.com Page 1 Detroit Athletic Club: Food & Beverage Director Position Profile Detroit’s Entertainment District Located in Detroit‟s entertainment district where you will find the best sports, entertain- ment and cultural venues in metro Detroit, the DAC is just a few blocks from the mag- nificent Renaissance Center, located along Detroit‟s picturesque waterfront and among newly developed luxury real estate. Detroit has many fun and exciting things to do and places to visit including a rich cul- tural scene with such world-respected institutions as the Detroit Symphony Orchestra, Detroit Opera House, Detroit Institute of Arts, Charles H. Wright Museum of African American History and the Fisher and Fox Theatres. The hometown of world famous singers such as Aretha Franklin, Diana Ross, Bob Seger, Eminem, the Winans, and Kid Rock; Detroit is teeming with clubs, bars and con- cert venues that spotlight homegrown talent as well as national and international talent. Detroit loves its sports and its professional teams are a vital part of the fabric of this city. Die-hard Detroiters have fond memories of star players, championship seasons, and electrifying events from teams in all four major sports leagues: the Tigers , the Li- ons, the Pistons, and the Red Wings. If you are a sports fan, you can enjoy a game dur- ing any season of the year at Comerica Park, Ford Field, Joe Louis Arena or The Palace. Detroit Athletic Club Facts The DAC actually overlooks Tiger Stadium (Comerica Park) and you can view baseball games from several guest, banquet and dining rooms at the Club. The DAC property covers 3.4 acres 3,700 members Throughout the year, Detroiters look forward to a number of spectacular annual events. $7.8M F&B revenue Hydroplane races on the Detroit River, Grand Prix racing on Belle Isle, the International Five restaurants (soon to be seven) Freedom Festival Fireworks, the Thanksgiving Day Parade, Jazz Fest, and Motown Two bars Hoedown are just a few. 13 banquet rooms covering over 17,500 square feet of space Food & Beverage Operations 235,000 covers per year The DAC has a long history and a nationwide reputation for producing the finest food 29 guest rooms and beverage experiences in its five a la carte dining venues and 15 banquet rooms with 11 private suites its award-winning culinary team and its impeccable service standards. For more information about the DAC A la carte dining options include the refined and elegant Grill Room, while more casual visit: www.thedac.com dining alternatives include the Tap Room, The Abbey, the Isle of Yap, the Women's Locker Room, and the outdoor Pavilion where members “tailgate” prior to enjoying a Tiger‟s game next door. Over the next year, and before the Centennial Party, more a la carte dining venues will be added including the Stadium Club restaurant with a pizza oven on the roof serving lunch and dinner (88 seats) and overlooking Tigers Stadium, a Cigar Bar which will have humidors and beverage service (45 seats), and a Grab and Go restaurant by the first floor entrance. Catering provides the "Perfect Place, Perfect Setting" for cutting edge business meet- ings, private family events, member weddings, and special events. The DAC offers 15 banquet rooms seating anywhere from 12 to 310 members and their guests. The DAC‟s largest Club event, “Back to the Club Night” (the Fall kick off party), hosts 1,500 mem- bers. The DAC remains "Downtown Detroit‟s Preferred Destination" with special overnight room member rates for luxurious rooms and suites. Members and their guests enjoy personal valet service while the concierge coordinates sports and entertainment ticket needs. www.kopplinandkuebler.com Page 2 Detroit Athletic Club: Food & Beverage Director Position Profile The Position The Food and Beverage Director (F&B Director) holds a key position in DAC opera- tions and is involved with the planning and implementation of operational and strategic initiatives. This person works closely with the Assistant General Manager and imple- ments operating plans by practicing clear and open communication throughout the or- ganization. The F&B Director preserves and promotes the unique culture of the DAC known for service-excellence and goodwill among members, guests and staff. He or she ensures that the department leadership and associates are passionately focused on service and are consistently meeting service guarantees. The F&B Director develops new and crea- tive programs and initiatives for the Club to stay current and at the forefront of the Michigan hospitality market. The F&B Director is responsible for the general operation of staff functions relating to food and beverage in the Grill Room, room service, Abbey, Tap and Banquet Bars, and outdoor Pavilion. He or she will help coordinate new dining venues in conjunction with the “DAC Experience” renovation project, and will assume the responsibility of the general operation for those areas as well. The F&B Director supervises all F&B management and staff. He or she hires, trains and supervises department colleagues, including on-going development of the manage- ment team. He or she also performs specific tasks as re- quested by the Assistant General Manager. Performance Excellence Responsibilities The F&B Director: Develops expertise in the DAC Consistent Performance Process (CPP) and ensure departments comply with its principles and practices. Maintains departmental S&P‟s, and provide strong and effective leadership to all department personnel in ac- The refined and elegant Grill Room cordance with the S&P‟s. seats 236 members and guests. Is in alignment with the Club‟s Strategic Plan, develop- ing a vision for achievement for his/her areas of responsibility and effectively com- municating the vision to the various departments‟ personnel. Effectively develops staff to succeed to the highest level of professionalism and accountability. Consistently documents actions, directives, standards and procedures to ensure clear and accurate communication. Financial Responsibilities The F&B Director: Works with the Executive Chef in monitoring menu mix ensuring the DAC is com- petitive within its market and offering what its members and guests need and ex- pect. Takes corrective action as necessary to help ensure that budget goals are attained. Monitors Daily Labor and Sales reports to ensure budgets are being met. Monitors internal cost controls and ensures that all standard operating procedures for revenue and cost controls are in place and practiced. www.kopplinandkuebler.com Page 3 Detroit Athletic Club: Food & Beverage Director Position Profile Completes and communicates the weekly 14-day forecast. Prepares employee schedules according to the business forecast, payroll budget guidelines and productivity requirements. Coordinates the annual compilation of capital expenditures for his/her areas of responsibility and leads the process through approval, procurement and implemen- tation. Researches new products, services and develops an analysis of their costs and ben- Detroit Athletic Club’s Vision efits. A distinguished private club, preserving Member Relations Responsibilities and celebrating humanity. The most sought after experience in Detroit. The F&B Director: Maintains contact with members and helps to assure maximum member satisfac- tion. The F&B Director is the “face” of F&B operations at the DAC and is a sin- cerely and visibly engaged leader. Receives and resolves complaints from club members, guests and employees in an attentive, courteous and efficient manner. Anticipates and fosters department heads and staff to anticipate member needs in a proactive manner and inculcates the “the answer is „yes,‟ now what is the question” philosophy with all department heads and associates. Detroit Athletic Club’s Core Values Serves as the Lead Representative/Manager that a member would seek for assis- tance within the Food and Beverage department. People Relationships and Family Interacts with members answering questions, solving problems, overseeing ser- vices and cleanliness and showing the club facilities to visitors. Culture and Community Plans external & internal marketing and sales promotion activities for all dining Leadership and Integrity areas.