Oxford City Information Guide Oxfordshire Family Information Service Helping people make informed choices about childcare and services for children, young people and families 08452 26 26 36 FREE February 2009 Contents Contents INTRODUCTION 69 SCHOOLS 4 Language Line 70 Extended Schools Services 6 Welcome to the Oxford City Information Guide 70 School Admissions 7 About Oxfordshire Family Information Service 71 Primary Schools 9 Services for Disabled Children and Young People or those who 77 Secondary Schools have additional needs 79 LeisUre AND PLAY 11 Choosing Quality Childcare 80 Pre-school Activities 12 Questions to ask when visiting Childcare Settings 89 Toddler Groups 13 Childcare Registration, Inspection and Complaints 97 Uniform Groups 15 Paying for Childcare 99 Sports and Leisure Centres 18 Financial Help for Working Parents 101 Young People and Youth Activities 20 Childcare Job Seekers and Volunteers 106 Mobile Services, Libraries and Toy Libraries 22 CHILDCAre AND EARLY EDUCATION 109 FAMILY INFORMATION AND SUppORT 23 Childminders 110 Children’s Rights 26 Crèches 111 Safeguarding (Child Protection) 29 Pre-schools and Playgroups 113 Children’s Centres 33 Nurseries 117 Parenting Education and Support 33 • Day Nurseries and Private Nursery Schools 41 • Oxfordshire County Council Nursery Schools and Classes 121 National and Local Information Points and Helplines 47 • Independent Schools offering Nursery Education Fund 124 Oxford City Council 49 Breakfast and After School Clubs 125 OrGANisATIONS PROVIDING SUppORT 58 Holiday Play Schemes FOR CHILDCAre PROVIDers 67 Nannies, Au Pairs & Babysitting 2 OXFORD CITY INFORMATION GUIDE 08452 26 26 36 • [email protected] • www.oxoncis.org.uk 3 Introduction Introduction Language Line People who do not speak English can contact the Family Information Service on 08452 26 26 36 and access an interpretation service through Language Line. This works through a three-way phone call using TłUMACZ prZEZ TELefON an interpreter. It may be possible to Osoby, które nie znają języka angielskiego mogą się kontaktować z Family arrange face-to-face interpretation Information Service (Informacje dla Rodzin) dzwoniąc na nr: 08452 26 26 36 i if necessary. korzystać z usług tlumacza przez telefon z Language Line. Następuje wówczas rozmowa trzystronna z udziałem tłumacza. Jeżeli okaże się to niezbędne, możliwe jest zorganizowanie bezpośredniego spotkania stron z tłumaczem SERVIÇO DE TRADUÇÃO TELEFÓNICA ""ﺧطﺧط اﻟﺗرﺟﻣﺔاﻟﺗرﺟﻣﺔ" "( (Language ( Language Line Line ) ) As pessoas que não falam inglês podem contactar o serviço “Family Information ان اﻟﻧﺎس اﻟذﻳن ﻻ ﻳﻘدرون ان ﻳﺗﻛﻠﻣوا ﺑﺎﻻﻧﻛﻠﻳزﻳﺔ ﻳﺳﺗطﻳﻌون ان ﻳﺗﺻﻠوا ﺑوﺣدة اﻟﺧدﻣﺔ اﻟﻣﻌﻠوﻣﺎﺗﻳﺔ ﻟﻠﻌﺎﺋﻠﺔ ﻋﻠﻰ رﻗم Service”, ligando 0845 2262636 e ter acesso a um serviço de interpretação ان اﻟﻧﺎس اﻟذﻳن08452262636 و ﻻ ﻳﻣﻛﻧﮫم ﻳﻘدرون اﻳﺿﺎ ان اﻟﺣﺻول ﻳﺗﻛﻠﻣوا ﻋﻠﻰ ﺧدﻣﺔ ﺑﺎﻻﻧﻛﻠﻳزﻳﺔ اﻟﺗرﺟﻣﺔ ﻣن ﻳﺳﺗطﻳﻌون ﺧﻼل اﻟﺗرﺟﻣﺔ"ان (ﺧط ﻳﺗﺻﻠوا " ﺑوﺣدة Line اﻟﺧدﻣﺔ Language ). ھذا اﻟﻣﻌﻠوﻣﺎﺗﻳﺔﻳﺗم ﻣن ﻟﻠﻌﺎﺋﻠﺔ ﻋﻠﻰ رﻗم através da “Language Line”. Este serviço funciona no formato de conferência ﺧﻼل اﺗﺻﺎل 08452262636وھﺎﺗﻔﻲ ﺑﻳن ﻳﻣﻛﻧﮫم ﺛﻼﺛﺔ اﻳﺿﺎ اطراف ﻣﻊ اﻟﺣﺻول اﺳﺗﺧدام ﻋﻠﻰ ﻣﺗرﺟم. ﺧدﻣﺔ ﻛﻣﺎ ان ﻣن اﻟﺗرﺟﻣﺔ ﻣن اﻟﻣﻣﻛن ﺧﻼل ﺗرﺗﻳب اﻟﺗرﺟﻣﺔ" (ﺧط ﺗرﺟﻣﺔ "ﺣﺿورﻳﺔ ﻟو Line اﻗﺗﺿت Language ). ھذا ﻳﺗم ﻣن ھذا ). telefónica, colocando na linha um intérprete. Existe a possibililidade de se ﺧﻼل .اﻟﺿرورة اﺗﺻﺎل ھﺎﺗﻔﻲ ﺑﻳن ﺛﻼﺛﺔ اطراف ﻣﻊ اﺳﺗﺧدام ﻣﺗرﺟم. ﻛﻣﺎ ان ﻣن اﻟﻣﻣﻛن ﺗرﺗﻳب ﺗرﺟﻣﺔ ﺣﺿورﻳﺔ ﻟو اﻗﺗﺿت .disponibilizar um serviço de interpretação em pessoa, se necessário .اﻟﺿرورة লোেয়জ লাইন (Language Line) lE¼gvej lAÉn (Language Line) lE¼gvej lAÉn যার ইংরিজেত কথ বলেত পােরন ন তার 08452 26 26 36 নাMাের টিলেফান কের ফিমিল ইনফরেমশন সািভেসর সােথ যাগােযাগ করেত পােরন ও লোেয়জ লাইেনর মােম ইNারিPেটশন jo lok á^gòezI nhI¼ bolfe hn, ZEmlI énZrmeSn srivÝs ' és «br 08452 26 26 36 we s^prk kr skfe hn (অবাদ) সািভেসর সাহাY পেত পােরন ৤ এই BবSায় একট িতনমখী টিলেফান কেলর মােম কাজ কর jo lok á^gòezI nhI¼ bolfeáwe lE¼gvej hn, ZEmlIlAÉn énZrmeSnrAhI¼ fuBAiSÝå srivÝsfI sevA wk' ésphu^c «brkr skfe08452 hn 26# és 26 wrIke 36 we nAl s^prk Zon rAhI¼kr skfeiwÝ^n wrIke hn nAl হয় যখােন একজন ইNারিPটার (দাভাষী)-ক Bবহার কর যায় ৤ Pেয়াজন হেল ফইস-ট-ফইস áwe lE¼gvej lAÉn rAhI¼fuBAiSÝå fuBAiSÝå fI vrwo¼ fI kIwI sevA jA$fI wk hEphu^c # jekr kr z¢rI skfe hove hn wA$ #ÁmMe-sAmMe és wrIke g&l-bAwnAl Zon krnrAhI¼ lÉiwÝ^n fuBAiSÝå wrIke fAnAl pòb^F ইNারিPটােরর (িযিন ঘটনাSেল উপিSত থেক ইNারিPটােরর কাজ করেবন) BবS কর সMব হেত পাের ৤ fuBAiSÝå fI vrwo¼ kIwIkIwA jA$fI jA skfA hE # hEjekr # z¢rI hove wA$ ÁmMe-sAmMe g&l-bAw krn lÉ fuBAiSÝå fA pòb^F 語言熱線語言熱線語言熱線 kIwA jA skfA hE # YE 語言熱線語言熱線語言熱線 Ôy¯nÆä™]!*~y!*iK &Z íÑóð½5G4É Y 未能操講英語人仕可致電 08452 26 26 36 與與與家庭資料服務部聯絡與家庭資料服務部聯絡家庭資料服務部聯絡，，，，並使用 5½EG4É 08452 26 26 36 ªíÑóð Zzg ×Mh™]!*6,0845 226 2636Ô ZkÐÂgÎZÄ z{ Mhw17~m,ôZŠZÛZ£ 未能操講英語人仕可致電 與與與家庭資料服務部聯絡與家庭資料服務部聯絡家庭資料服務部聯絡，，，，並使用 其由語言熱線提供的傳譯服務。這服務是透過一位傳譯員以三線通話的 Æw»y¯ ~z} êx»tX×Mh™Ýqð‚gJ-y)F,) fg ÆÔy¯nÆä™]!*~y!*iKZ 形式運作。如有必要，我們亦有可能安排面對面式的傳譯服務。其由語言熱線提供的傳譯服務。這服務是透過一位傳譯員以三線通話的 XñYHxOZ»y)F,t‚tWª†S!*ìYƒeÌtƒ zg~ ¢¤/XZ ì@*ƒ) fg 形式運作。如有必要，我們亦有可能安排面對面式的傳譯服務。 4 OXFORD CITY INFORMATION GUIDE 08452 26 26 36 • [email protected] • www.oxoncis.org.uk 5 BENGALI // Language line Introduction Introduction Welcome to the About Oxfordshire Family Oxford City Guide Information Service This guide has been compiled FOR MUMS, DADS, OTHer This development also aims to by Oxfordshire Family CArers AND prACTITIONers support professionals in their work Information Service. WORKING WITH FAMILies with children, young people and families by providing a centralised It contains information about Oxfordshire Children’s Information information resource to help guide childcare, early education and Service (OCIS) has, for some Similar local information guides customers to the services and schools, children’s leisure, play time, offered parents and carers are also available for each area information that they need. and activities, family support information on a range of topics of the county. The guides are and parenting education, and such as childcare, early years The development of this service will free. Please contact the Family information for parents of provision, help with the cost work to ensure that all parents and Information Service to obtain copies. disabled children and young of childcare, and activities for carers have access to high quality, All publications are available on our people or those who have children and families. accurate and up-to-date information, website. in a variety of formats and in places additional needs. The service is being developed into The information in this guide was where they find it easy to access the Oxfordshire Family Information The guide is primarily aimed at accurate at the time of going to services and support. the carers of younger children, but Service, which will provide families press. If you find any incorrect The Family Information Service will some services and activities for with a broader range of information details please contact us. Parents/ extend the current brokerage service young people and the whole family, which they may find beneficial in carers may contact the Family for parents and carers who are are signposted here too. There is supporting their child, from birth Information Service for an up-to- finding it difficult to locate or access some provision that is included in to 20, incorporating the current date list of any of the provision in the childcare services that they need this guide that is situated outside Oxfordshire Services Directory. this guide. and will hold information on all of but very close to the Oxford City It will also provide information for The information we hold on our the parenting education and support boundary. children and young people on a database is more detailed than programmes available across the wide range of subjects, from positive that provided here-usually including county. activities to local health services, details of cost, opening hours and guidance and advice provided The telephone Helpline is available and vacancies as well as other by national and local organisations. Monday-Friday. Our phone number information about specific services is local rate from landlines and the provided. tariff varies from mobile phones. 6 OXFORD CITY INFORMATION GUIDE 08452 26 26 36 • [email protected] • www.oxoncis.org.uk 7 Introduction Introduction Services for disabled children It may be cheaper to call us on OXFORDSHire SerVices and young people or those 01993 894380 from a mobile. DirecTORY (OSD) who have additional needs Our Information Officers are happy The Oxfordshire Services Directory to call back if required. (OSD) is an on-line directory of organisations, support, services You can text us and a member All provision in this guide should It is helpful if you can be clear about and things to do, for children and of staff will call you back on your make all children welcome and the following: young people and their families. mobile. If you are looking for should take reasonable steps to Mums, Dads and other carers can • What would the provider need childcare or parenting information remove barriers that may exclude use this site to find out about family to do to meet the individual needs please text ‘information’ to disabled children and young support, specialist advice services, of the child? 07895 070818. people or those with additional youth provision, services for disabled • Does the child/young person need Please note that this is a texting needs.