Korean Air – Skypass Overview of Reward Availability #8 (total availability is 84%) Economy Reward ranking: City Pairs Queried #6 (total availability is 67%) Business Economy reward. Reward level queried: Business reward. One single reward level is available in economy, business (Prestige), and first class. Summary of reward Reward prices vary by travel season with 251 - 2,500 Miles structure: peak and off-peak levels. (10 total) One way rewards are 50% of the roundtrip price. GMP CJU HKG ICN Airline partners observed Air France, Alitalia, China Eastern, China, Czech, Delta, Garuda Indonesia, KLM, BKK ICN at online booking engine: Vietnam, and Xiamen GMP HND FUK ICN Alliance: SkyTeam Alliance ICN KIX Date queries made: March 2019 ICN NRT Pay with points/miles HAN ICN None offered. (same as cash) PVG ICN SGN ICN Key non-air redemption See note below. opportunities: First market underlined is Search conditions: None selected. intra-Korea; others are international The airline assesses a fuel surcharge for reward travel, but it is not separated from the tax amount. 2,500 + Miles Members may redeem for accommodations (10 total) at 5 hotels (Korea and USA), Seoul airport shuttle, car rental (Jeju only), and airport ICN LAX coat storage. Miles may also be redeemed ICN JFK to pay excess baggage fees and for admission ICN SIN to Korean Air operated lounge locations. ICN SFO Observations: The Family Plan allows up to 5 family CDG ICN members to pool their miles for reward HNL ICN redemption. ATL ICN Members of the Morning Calm Premium ICN LHR Club (top elite tier) qualify for off-peak DPS ICN mileage redemption for award travel during FRA ICN peak season. Booking site is very slow to respond. The booking result displays how many reward seats remain in inventory. Korean Air Sample Pages – 2019 Reward Seat Availability Report Korean Air – 2 Economy Rewards Overall Reward Seat Results. The results from each booking query were analyzed to determine flight availability based upon the number of flights offered. Korean Air Skypass - Economy Overall Reward Seat Results, June - October, 2019 Seats on 3+ Flights 48% Seats on 1 or 2 Flights 36% All Queries 84% 0.0% 25.0% 50.0% 75.0% 100.0% % of queries (200 total) that result in outbound and return reward seats Reward Availability by Region. This graph displays the reward queries grouped by geographic region and length of flight. 50% of the queries were 251 - 2,500 mile city pairs and 50% were for city pairs at 2,500 miles or more. Korean Air Skypass - Economy Reward Availability by Region, June - October 2019 2,500+ Miles 70% 251 - 2,500 Miles 98% All Queries 84% 0% 25% 50% 75% 100% % of queries (200 total) that result in outbound and return reward seats Korean Air Sample Pages – 2019 Reward Seat Availability Report Korean Air – 3 Reward Availability During Select Months. This graph displays the reward queries grouped by departure month. June represents seat availability with a 3 month booking window, as queries were made March 2019. October statistics provide longer term results with a 6 – 7 month booking window. Korean Air Skypass - Economy Reward Availability During Select Months of 2019 100% 75% 90% 90% 85% 80% 75% 50% 25% 0% June July August September October % of queries (200 total) that result in outbound and return reward seats Reward Availability by City Pair Type. This graph displays the reward queries grouped by departure month and city pair type. Korean Air Skypass - Economy Reward Availability During Select Months of 2019 by City Pair Type 100% 100% 100% 100% 100% 90% 80% 80% 75% 70% 60% 60% 50% 25% 0% June July August September October % reward queries (200 total) that result in outbound and return reward seats 251-2,500 2,500+ Miles Korean Air Sample Pages – 2019 Reward Seat Availability Report Korean Air – 3 Business Rewards Overall Reward Seat Results. The results from each booking query were analyzed to determine flight availability based upon the number of flights offered. Korean Air Skypass - Business Overall Reward Seat Results, June - October, 2019 Seats on 3+ Flights 26% Seats on 1 or 2 Flights 41% All Queries 67% 0.0% 25.0% 50.0% 75.0% 100.0% % of queries (200 total) that result in outbound and return reward seats Reward Availability by Region. This graph displays the reward queries grouped by geographic region and length of flight. 50% of the queries were 251 - 2,500 mile city pairs and 50% were for city pairs at 2,500 miles or more. Korean Air Skypass - Business Reward Availability by Region, June - October 2019 2,500+ Miles 38% 251 - 2,500 Miles 96% All Queries 67% 0% 25% 50% 75% 100% % of queries (200 total) that result in outbound and return reward seats Korean Air Sample Pages – 2019 Reward Seat Availability Report Korean Air – 4 Business Reward Availability During Select Months. This graph displays the reward queries grouped by departure month. June represents seat availability with a 3 month booking window, as queries were made March 2019. October statistics provide longer term results with a 6 – 7 month booking window. Korean Air Skypass - Business Reward Availability During Select Months of 2019 100% 75% 75% 75% 70% 50% 60% 55% 25% 0% June July August September October % of queries (200 total) that result in outbound and return reward seats Reward Availability by City Pair Type. This graph displays the reward queries grouped by departure month and city pair type. Korean Air Skypass - Business Reward Availability During Select Months of 2019 by City Pair Type 100% 100% 100% 100% 100% 80% 75% 50% 50% 50% 40% 40% 25% 10% 0% June July August September October % reward queries (200 total) that result in outbound and return reward seats 251-2,500 2,500+ Miles Korean Air Sample Pages – 2019 Reward Seat Availability Report Korean Air – 6 Screen shot of reward booking page from the carrier’s website. Korean Air also provides rewards for excess baggage, airport lounge access, and for checked pet carriers (see below): Korean Air Sample Pages – 2019 Reward Seat Availability Report .