Development and Operations of EZRide Shuttle Cambridge Transit Advisory Committee February 4, 2015 Jim Gascoigne Executive Director Charles River TMA [email protected] 617-324-6619 EZRide Goals • Consolidate Shuttles • Cost avoidance • Increase frequency • Better utilize capacity • Long-term funding certainty • Improve commuters’ options • Meet member regulatory requirements • Provide service for general public Keys to Success •Shuttle fills gap in transit service •State: Pilot project funding •Third Sector: TMA is local champion •Municipality: Regulation creates market •Private Sector: Ripe economic conditions •Agreement for funding, after grant is spent Recent Service Upgrades Oct 2008 Paul Revere starts; larger capacity buses Jun 2009 CNG Eldorado fleet in service Aug 2010 Merger with MIT NW Jan 2012 8th bus Jan 2014 9th bus; 7-9 minute frequency EZRide Shuttle Annual Total Boardings 2002-2014 600,000 Lifetime hoardings {2002-20~4-Q3} : 3, 966,534 Year-to-year percentage increase (in red) 8 % ~.2 % § ~... .__ ....,-...-. 500,000 ------------~ ~ 9-month 5.9% ~ 400,000 ---; 00 1--- -1 .....-4 ~' ~ ~ 300,000 200,000 100,000 0 CY02 CY03 CY04 CYOS CY06 CY07 CY08 CY09 CYlO CYll CY12 CY13 CY14 YTD CY2014 Projected Daily Average Ridership by Month Year-to-Year Comparison EZRide Shuttle Service Thru October 2014 Data labels shown fo,.. 2010-2014on ly 2002 --2003 --2004 --2005 2006 --2007 2008 2009 ---2010 ---2011 2012 ---2013 --•2014 3000 2500 2026 "'~ 2000 900 2034 2053 ""0.... nJ 0 co 1762 ~ 1473 1666 1449 1431 ~ 1500 1328 C1l 1308 QO 1252 ....nJ C1l August 2010- NW Shuttle Merger ~ 1000 ------------------- --------------------- 500 ---- - February 2002 -Service Begins 0 Route Options Analysis Based on 8 Ridership Highlights • Relatively new riders – Over 1/3 of respondents have used EZRide since 2012 • Cambridge/Boston core ridership – 515 of 1873 respondents have 02139 origin or destination • Travel times and connections – 41% of respondents had shuttle rides ranging from 6-20 minutes. 47% find this a reasonable time. – 31% travel less than 5 minutes between shuttle stop and origin/destination. Majority walk between the two. – A range of commuter rail lines are used by respondents, with the greatest number using the Newburyport/Rockport line • Rider experience – Excellent and very good ratings for most service aspects • Improvements – Stop amenities – Non-riders want a route closer to home – Current riders want more frequent and express service 9 General Comments/Suggestions Comments related to extended service and new stops were mentioned most often. [What additional comments/suggestions do you have for EZRide?] 10 Which improvements to EZRide would benefit you the mostP Great·er frequency. __ Greater frequency of service 618 33% Service beyond Kendall Square/Cambridgeport/North Station 433 23% Service after 8pm Service after 8pm 392 21% Week end servace Route closer to home 373 20% Weekend service 341 18% Route closer to home Stop amenities (Bench, Shelter) 294 16% Route closer to work WiFi 288 15% Express service (specify location in comments) 251 13% Service beyond Ke. __ Other 197 11% Express service ( .. More seating on buses 160 9% WIFI Route closer to work 141 8% Stop doer to transit station 87 5% Stop amenities ,(18. __ More seating on b .. Reduced cost Stop closer to tr .. O lher 0 124 248 372 4 96 620 Top 10 Origin-Destination Pairs The top origin-destination pairs include: • North Station- Stop A. North Station D. Lechmere E. First Street G. Sixth Street H. Broadway/Galileo Way I. Kendall Square N. Albany St./ PortlandO. St. Mass Ave./ LandsdowneP. University Park/ LandsdowneQ. Pacific St./ LandsdowneS. Cambridgeport/BrooklineW. Vassar Street St.- Stata CenterY. 200 Tech Sq. Z. Broadway/ HampshireTOTAL 555 Tech Sq. Broadway/Galileo A. North Station - 1 20 48 111 65 25 26 30 7 2 8 402 D. Lechmere 1 - 2 3 3 1 1 1 16 • Kendall Square- E. First Street 2 - 1 4 2 11 North Station G. Sixth Street 5 2 - 8 H. Broadway/Galileo Way 15 1 - 2 18 • North Station- I. Kendall Square 67 21 16 4 1 - 15 3 13 8 3 2 9 208 Kendall Square N. Albany St./ Portland St. 9 11 - 1 1 24 O. Mass Ave./ Landsdowne 7 2 1 1 8 - 1 23 • North Station- P. University Park/ Landsdowne 17 5 1 10 - 1 39 Q. Pacific St./ Landsdowne 2 1 1 9 2 - 17 50 Sixth Street S. Cambridgeport/Brookline Street 2 1 8 1 1 - 10 36 W. Vassar St.- Stata Center 2 1 1 1 - 5 Y. 200 Tech Sq. 11 2 2 3 - 21 Z. Broadway/ Hampshire 555 Tech Sq. 21 1 3 12 - 40 Grand Total 194 40 53 58 122 166 48 38 50 23 10 53 6 20 1084 12 EZRide Phase III •McMahon Study Winter 2015 •Invitation for Bid Summer 2015 •Award Service Fall 2015 •New Operation Fall-Winter 2016 .