Learning | Development | Consulting Learning | Development | Consulting PORTFOLIO 2014 –15 Comprehensive, flexible range of learning and organisational development solutions For leaders, managers and HR professionals world-wide JSB Group Dove House Arcadia Avenue London N3 2JU +44 (0)20 8371 7000 [email protected] www.jsbonline.com Enabling and Sustaining Performance 10346 JSB Brochure Cover.indd 1 02/09/2014 13:03 If you are looking for high-impact learning, development and index consulting solutions to people and organisational challenges, NTS you will find a valuable and trusted partner in JSB. CLIE BUI S & LD ER A M SU i O C T S C U E assessment and development centres 12 global recruitment 34, 36 performance management 10-12, 36 C Y S Our Learning and Development Practice R o S r u F ggoal setting 12, 22, 32 personal development 4, 19-22 U a p e r O st U Y r L grievances 40 pitching skills 31 On the following pages you will find examples of the many o a O r t F T u e U T blended learning 1,5 pressure 22 ways we help clients build knowledge, skills and capability – o g T U Y y U O board, optimising the impact of 15 problem-solving 22 R b through training, coaching, facilitation, technology enhanced H E business acumen 28 high performers 8, 10-12 project management 18, 28 C A learning and on-the-job development. Thousands attend our E business culture 42-44 HR psychometric tools 9 R h Helping you and business development 29-31 analytics 32, 35 international portfolio of public events each year to access your organisation business partnering 26-28 business partnering 35 best practice, essential knowledge and applied skills. achieve outstanding HR 35 measurement 34, 35 recruitment 12, 34, 36 performance business planning 13-15 non HR managers 8 rrelationship building 29-31 I Y M o business writing 24-25 strategy 32-37 remote working 9, 34 P u le T R r S Our Organisational Consulting Practice O p reorganisations 13-15, 16-18, 34 e o E V e B restructures 13-15, 16-18, 34 Our team of organisational consultants works closely with E e p E T c r H H ti u T career planning and development 4, 12 ILM (Institute of Leadership and Management) 9 E v o clients ensuring that their people, structures, policies and en Y H W e IT cchange management 13-15, 16-18 impact, making an 21, 25 A ss W i Y processes align with business vision and objectives. Much of Y K client relationship management 29-31 impact of L&D 37 sales 29-31 O OR U W W coaching 4, 8, 9, 21, 36 induction 36 sselection, see recruitment our work takes place alongside our L&D practice, ensuring O RK communication skills 23-25 influencing 21 Senior Leadership Team 15 consistency and relevance in all the work we do. competency-based performance management 12, 36 in-house learning, development 1-4 strategic capability planning 34 welcome and contents welcome consultative selling 31 intercultural awareness 34 strategic conflict resolution 37 consulting internal consultant, see consulting skills strategy development (also see HR) 13-15 skills 28 international assignments 34 stress 22 contents services 4, 13-15, 16-18, 40 interviewing 12, 36 succession planning 12, 36 CRM, see client relationship management supervisors, development for 8 cross-border issues 3, 34, 41-44 5 reasons to choose JSB 1 cross-cultural awareness 3, 9, 34, 36, 41-44 key account management 31 cultures, leading and managing across different 9 k talent 10-12, 36 tteam; development for, leadership 8, 9 coaching 4 L&D time management 21 decision-making 22, 13-15 l business partnering 37 trade unions 40 ddevelopment centres 12 impact of 37 training needs analysis, see learning needs analysis JSB’s organisational consulting practice 4 difficult; conversations, people, situations 21, 25 global 34, 37 Transfer of Undertakings (TUPE) 40 discipline 40 our approach 1-4 tribunals, see employment tribunals discrimination law 40 strategy 37 our thinking 5 dismissal 40 leadership diversity 34, 36 change 18 underperformance 36, 40 due diligence 34, 36 development 6-9 u e-learning 5 learning needs analysis 37 virtual teams 9, 34 e-learning 5 vvoice, unlocking employee 36 management, leadership and team development 6 eemotional intelligence 22, 13-15 M&A, see mergers and acquisitions employee engagement 10-12 mmanagement 6-9 employee relations 40 marketing skills 31 webinars 1, 35, 43-44 talent management and employee engagement 10 employment contracts 40 matrix management 8, 9 wwellbeing 22 employment law 38-44 mediation 37 workplace investigations 40 Africa 44 meetings, managing and leading 25 strategy development 13 Americas 44 mergers and acquisitions 34 Asia-Pacific 44 middle managers, development for 8 Europe 43 motivation 12 change management 16 line managers 44 Middle East 44 UK 38-40 negotiating skills 24 personal development 19 employment tribunals 40 nnetworking 31 equality 34, 36 neuroscience 9, 37 communication skills 23 facilitation skills 25 objective setting, see goal setting ffeedback 9, 21 oorganisational development 13-15, 16-18, 34 business effectiveness 26 finance for non-financial managers 28 organisational consulting 4 financial literacy for HR 37 organisational strategy 15 business development, sales and client management 29 hr strategy and best practice 32 uk employment law and best practice 38 international employment law and business culture 41 10346 JSB Brochure Cover.indd 2 02/09/2014 13:03 5 reasons to choose JSB 5 reasons to choose JSB to 5 reasons 1 FLEXIBLE SOLUTIONS Choose from a range of multiplatform options that meet the unique needs of your people and organisation. FACE-TO-FACE PROFILING AND SEMINARS AND FACILITATION WORKSHOPS PSYCHOMETRICS E-LEARNING, ORGANISATIONAL COACHING WEBINARS, VIRTUAL CONSULTING CLASSROOMS 2 A CLIENT FOCUS When approaching in-house learning and development projects, we apply our ‘5Ds framework’ – a proven methodology for working in partnership with each and every client. Our five working phases Define Discover Design Deliver are deliberately rigorous, the scope, clear exactly what you a customised, learning flexible and scalable. We project plan, want to achieve engaging and interventions that work through each phase outcomes and through enquiry, appropriate get you results in partnership with you to measurements interview and intervention ensure that our programmes discussion meet the specific and contextual challenges of your organisation, teams and individuals. Debrief formal and informal review mechanisms that distil and determine value We run more than 200 Focus on your learning journey Our events cover UK and practical and interactive international employment open enrolment seminars law, HR leadership, strategy and webinars each year. and best practice. Ambitious HR professionals can embark Each event is carefully developed to focus on applied on further qualifications such learning and utilises an optimal Pre work as the Advanced Certificate in mix of pre-work, models Employment Law (ACEL), HR and theory, case studies, real Business Partner Professional scenario problem solving, role- play and post-session follow up. Development Programme On the day and Certificate in European We provide practical learning and skills that can be applied to Employment Law (CEEL). support your day-to-day tasks Post work and responsibilities. 1 10346 JSB Brochure.indd 1 03/09/2014 11:33 3 EXPERTISE AND EXPERIENCE Our consultants combine wide-ranging experience gained across multiple sectors with deep understanding in our specialist capabilities. Our dedicated project management and research teams plus an international network of over 100 associate consultants enable us to help clients tackle their challenges and optimise performance globally, cross-culturally and consistently. Our team includes Leslie Benson is JSB’s CEO. He works with senior AnnMarie Duggan is an experienced learning and executives and their HR business partners in all development consultant. A designer, facilitator and aspects of strategy, organisational consulting, coach, she combines broad experience with deep management and leadership development. Working L&D expertise to help clients develop their employees’ across a range of sectors in Europe, Asia and America, full potential. AnnMarie’s expertise includes leadership Leslie helps clients optimise business and people development, change management, competency performance, engagement and sustainability. frameworks, matrix management and coaching. Paul Secher is JSB’s Chairman. He chairs JSB’s Ilana Abramowicz is a highly experienced UK and International Employment Law Faculty, organisational consultant and coach working at helping HR professionals and managers understand board level. Her expertise includes facilitation, team 5 reasons to choose JSB to 5 reasons employment law and apply best practice. Paul is building, coaching, psychometric profiling and Programme Director on JSB`s Advanced Certificate performance management. Ilana has worked on in Employment Law (ACEL) and is a Member of the numerous change initiatives across multinationals, Employment Tribunal and Industrial Law Society. transforming cultures and corporate behaviour. Matthew Solon is a JSB Managing Director. He Raj Chopra is a Business Psychology consultant, works with clients in a wide range of companies and with a background in Clinical Psychology and professional firms to increase client and customer Neuroscience. He brings a wealth of academic loyalty, improve communication and enhance the rigour, best practice and latest thinking in the fields quality and impact of leadership and management. of Organisational Development and Occupational Matthew is also a skilled facilitator of away-days, Psychology. Raj has experience in using a range of corporate events and strategy brainstorms. psychometric tools. Karen Hulme is a JSB Managing Director with many Tamsin Eedle is a Senior Consultant with 20 years’ years’ experience in learning and development. She experience in delivering training and consulting has designed, delivered and managed many major in many areas of business and professional development programmes and initiatives with a wide communication skills: from management and range of corporate clients in the UK and overseas.