0705red_cover.v3 6/14/05 10:26 AM Page 1 Bag Big Bucks for Your Next Project Page 43 JULY 2005 WWW.REDMONDMAG.COM IT’S GROOVE BABY! Redmond Interviews Ray Ozzie Page 34 Gimme Some Skin Comparing 3 Biometric Devices Page 28 Dump Your DMZ! > $5.95 01 • Why You’re Not as Safe as You Think Page 65 JULY WSUS 25274 867 27 Better Name, Better Product Page 23 71 Project2 5/31/05 10:09 AM Page 1 Do you know who's inside your network? Beyond Scan and Remove - Think Spyware Prevention Are Spyware and other Internet threats clowning around on your network? SurfControl Enterprise Threat Shield™ gives you the last laugh. If the threat is already on a user's machine, SurfControl Enterprise Threat Shield stops it from running and removes it. What is more, SurfControl Enterprise Threat Shield prevents reinfection, is enterprise-ready, gives you centralized management, and is user tamper-proof. 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Put the kibosh on spyware, key-loggers, instant messaging, P2P and games before they jeopardize security or productivity. FREE 30-day trial www.surfcontrol.com/go/threatshield 1 800.368.3366 © 2005 SurfControl plc. 0705red_TOC_3.F3 6/14/05 10:23 AM Page 1 JULY 2005 WWW.REDMONDMAG.COM Winner for Best Computer/Software Magazine 2005 RedmondTHE INDEPENDENT VOICE OF THE MICROSOFT IT COMMUNITY COVER STORY REDMOND REPORT 9 News Analysis It’s Groove A Question of Scale Baby! 10 Event Log Redmond’s newest Windows Server 2003 R2, CTO hopes to make Windows XP Edition N and more. his mark on Microsoft’s collaboration efforts, and 12 Power Broker perhaps much more. A Script for Success Page 12 Page 34 PHOTO BY JASON GROW FEATURES 43 Building a Better Business Case Need cash for your next big project? 13 Mobile Feature Pack to Don’t sweat it—IT managers share Upgrade Security their time-tested tips for prying open the corporate wallet. COLUMNS 47 An Open Look at Groupware 4 Chief Concerns: Doug Barney Open source groupware is better than ever, CIO Blind Spots but for those seeking to replace Exchange, some caveats apply. Jim Conley examines 21 Beta Man: Don Jones the state of open source groupware and Virtual Server Grows Up why it matters in a Microsoft shop. Page 47 53 Windows Insider: Bill Boswell What’s New in R2 15 Management Muscle 23 Your Turn 63 Mr. Script: Chris Brooke Device Management AppManager WSUS: Better Name, gives you the Better Product 65 Security Advisor: tools you need Joern Wettern to keep a firm Readers report that Microsoft’s Dump Your DMZ! grip on network Windows Server Update Services operations. (WSUS) tool is a vast improvement 72 Ten: Paul Desmond over its predecessor SUS. Steps Microsoft Should 28 Roundup Take to Improve Security Halt: Who Goes 38 Get Your ALSO IN THIS ISSUE There? Groove On Biometric 2 Redmond magazine online Groove Virtual devices offer 6 Letters to Redmond Office can more security than standalone make remote passwords. Here are three prod- 71 Ad and Editorial Indexes collaboration almost as good as ucts that go beyond the basics for being there. authentication and verification. COVER PHOTO BY JASON GROW 0705red_OnlineTOC_2.F2 6/14/05 10:04 AM Page 2 RedmondJULY 2005 mag.com REDMOND COMMUNITY REDMONDMAG.COM Redmond Newsletters Debuting This Month: Redmond Channel Partner Magazine Online! • Redmond Report: Our weekly e-mail As you may have heard, this month we’re launching a new, independent newsletter featuring news analysis, magazine just for the Microsoft partner community: Redmond Channel Partner. context and laughs. By Redmond’s The publication offers insight, ideas and practical advice for Microsoft partners, Editor in Chief Doug Barney and covering topics such Editor Paul Desmond. as sales strategies, FindIT code: Newsletters working with • Security Watch: Keep current on the Microsoft, using ROI latest Windows network security topics. to win deals and This newsletter features exclusive, much more. online columns by Contributing Editor In July, we’re also Russ Cooper of NTBugTraq fame. debuting the online home of Redmond Channel Partner, RCPmag.com. At FindIT code: Newsletters RCPmag.com, you’ll find: • The complete contents of the July issue of . Discussion and Forums Redmond Channel Partner • Daily news for the Microsoft partner community, including coverage of Post your thoughts and opinions under Microsoft’s Worldwide Partner conference. our articles, or stop by the forums for • Forums and other areas where you can connect with fellow partners as well as more in-depth discussions. the editors on the issues that matter to you most. FindIT code: Forum Be sure to stop by RCPmag.com in July to see everything the site has to offer. Your Turn And if you haven’t yet subscribed to Redmond Channel Partner magazine, do so The interactivity center of the today at: http://rcpmag.com/subscribe. Redmond universe, where you get to express your views. FindIT code: YourTurn MCPMAG.COM It’s “SAN for the Masses” with storage FindITCodes OTHER 101COMMUNICATIONS SITES guru Chris Wolf updating readers on Throughout Redmond, you’ll discover some stories contain FindIT what to look for in storage solutions. ENTmag.com codes. Key in those codes at Special Report: “Microsoft Licensing” Plus, Chris tackles your networking Redmondmag.com to quickly access Scott Bekker looks at Licensing 6.0 problems in “Tech Line,” a new column expanded content for the articles and whether or not you need to look for MCPmag.com readers. Also in July: containing those codes. • Mike Gunderloy dispels the myths Some of the FindIT codes for this over your shoulder for Licensing 7.0. month include: FindIT code: ENTLicSR behind the hype that is Office 12. • Don Jones’ “Scripting Answers” and • Ozzie: Read more of what cover story interviewee Ray Ozzie (p. 36) “Windows Tip Sheet” weekly. CertCities.com had to say on Groove, collaboration • Test your mettle with the return of and more. Exam Review: “The New Network+” “Pop Quiz” for the 70-290 exam. • Halt: Get more information on Andy Barkl reviews the latest version Live Chat: Microsoft MVP Andy authentication methods and other of CompTIA’s Network+ exam. Goodman and SBS Live! regulars get utilities to help secure your systems FindIT code: CCNetAB together online on Tuesday, July 19 at 7 (Redmond Roundup, p. 32). p.m. Eastern time. • OpenLook: Follow links to Groupware vendors and other TCPMag.com MCP Radio: Sean Moshir and Chris resources featured (“An Open Look Andrew from PatchLink Software Column: “Scott Morris Q&A” at Groupware,” p. 47). Every week quadruple CCIE Scott discuss the complexity of integrating Enter the code in the box at the top- Morris tackles your toughest Cisco IT compliance capabilities into right corner of any Redmondmag.com technology questions. software projects. And, Microsoft page. (Note that all FindIT codes are Find IT code: TCPQ&A reveals more details on the Microsoft one word, and are NOT case sensitive.) Certified Architecture Program. 2 | July 2005 | Redmond | redmondmag.com | Project6 4/1/05 2:50 PM Page 1 YOUR INFRASTRUCTURE MAY PROTECT EMPLOYEES INSIDE. What protects employees outside? She works from home. She works from the road. And she endangers the network everywhere she goes. That’s why you need Websense software—to provide security protection at the desktop and beyond. Close the security gap. Download your free evaluation today. www.websense.com/mobile3 © 2005 Websense, Inc. All rights reserved. Websense is a registered trademark of Websense, Inc. in the United States and certain international markets. 0705red_Chief_4.vfinal 6/14/05 9:38 AM Page 4 ChiefConcerns Doug Barney CIO Blind Spots RedmondTHE INDEPENDENT VOICE OF THE MICROSOFT IT COMMUNITY JULY 2005 ■ VOL. 11 ■ NO. 7 o the IT community, the CIO is the pinnacle, an Editor in Chief Doug Barney all-knowing master of technology and business. I wish [email protected] Editor Paul Desmond it were always true. But as smart as most CIOs are, [email protected] T Executive Editor, Reviews Lafe Low [email protected] political intrigue and bureaucratic inertia have some top tech Managing Editor Keith Ward [email protected] execs paralyzed.