2020 Report on the Proceedings of 7th LSME International Research Conference on ‘Role of Management, Education and Social Sciences in Responsible Research and Innovations: Challenges and Realities’ Dates 19th – 20th of August 2020 Editorial Board Dr Ravi Kumar, Conference Convener Professor Stephen McKinney, Conference Chairman Hassan Shifau Dr Dolly Jackson-Sillah Dr Sarita Parhi Dr Peter Gray Ramaraj Ramasamy th Report on the Proceedings of 7 LSME International Research Conference in London TABLE OF CONTENTS MESSAGES ........................................................................................................................................................................................................ 3 THE LORD SHEIKH, HOUSE OF LORDS, UK .................................................................................................................................................... 3 CLLR. ZULFIQAR HUSSAIN, THE MAYOR OF REDBRIDGE, UK........................................................................................................................ 5 H.E. DR DURGA BAHADUR SUBEDI, AMBASSADOR EXTRAORDINARY AND PLENIPOTENTIARY OF NEPAL TO THE UNITED KINGDOM AND THE REPUBLIC OF IRELAND .......................................................................................................................................................................... 7 DR RAVI KUMAR, LONDON SCHOOL OF MANAGEMENT EDUCATION, CONFERENCE CONVENER .............................................................. 8 DR PETER GRAY, NORWEGIAN UNIVERSITY OF SCIENCE & TECHNOLOGY (NTNU), NORWAY ................................................................... 11 INTRODUCTION .............................................................................................................................................................................................. 12 OBJECTIVES OF THE CONFERENCE .................................................................................................................................................................. 12 GUIDELINES FOR SUBMISSION OF RESEARCH PAPERS ................................................................................................................................... 13 MISSION STATEMENT: RESPONSIBLE RESEARCH AND INNOVATIONS AT LSME SCOPE OF RESEARCH PAPERS PRESENTED .......................... 14 ABOUT LONDON SCHOOL OF MANAGEMENT EDUCATION (LSME) ................................................................................................................ 15 CONFERENCE COMMITTEE MEMBERS............................................................................................................................................................ 16 ADVISORY COMMITTEE .................................................................................................................................................................................. 16 CONFERENCE PROGRAMME ........................................................................................................................................................................... 17 DIGNITARIES AND FACILITATORS .................................................................................................................................................................... 24 DELEGATES AND PAPERS PRESENTED ............................................................................................................................................................. 25 LIST OF PARTICIPANTS .................................................................................................................................................................................... 30 OPENING CEREMONY ..................................................................................................................................................................................... 32 DAY ONE – 19 AUGUST 2020 - SESSIONS ........................................................................................................................................................ 34 DAY TWO – 20 AUGUST 2020 - SESSIONS ....................................................................................................................................................... 58 VALEDICTORY SESSION ................................................................................................................................................................................. 104 ABSTRACTS OF THE PAPERS PRESENTED AT THE CONFERENCE ................................................................................................................... 105 SUMMARY OF CONFERENCE EVALUATION ................................................................................................................................................... 196 2 th Report on the Proceedings of 7 LSME International Research Conference in London MESSAGES THE LORD SHEIKH, HOUSE OF LORDS, UK The Lord Sheikh House of Lords Westminster London SW1A 0PW Tel: 020 7219 4542 E-mail: [email protected] Web-site: www.lordsheikh.com 1st March 2021 Dear Reader, It is a great pleasure for me to acknowledge that the Seventh LSME International Research Conference was the second LSME international research conference that I have attended in succession and had the privilege of inaugurating. I am much delighted to have done that due to my personal interest in education and research. For the Conference 2020, however, I would have imagined that it would most likely be postponed for a time when we are in a post-Covid era. However, it was a pleasant surprise for me when LSME announced the Conference despite all the challenges, lockdowns, and disruptions around the world. Not only they succeeded in organising the event bigger, but they were also able to extend the invitations to a much wider audience and receive an overwhelming show of interest from over five thousand participants from different parts of the world. I understand that considering the difficult circumstances worldwide, LSME waived off the conference registration fee as a goodwill gesture. Moreover, they had to toil even harder to screen the participants, review the papers, and prepare for the Conference of this magnitude. But I am sure the success of the Conference was the grand prize! The Covid-19 pandemic has brought devastations and disparities around the world beyond our imagination. Some countries have been set behind decades in terms of the loss of their potential developmental gains, while even the most developed found themselves in a state of desperation in the face of this calamity. Attending this particular Conference was much of a delight for me, as it was a fresh opportunity to start looking at the solutions. I am so glad that a good number of the research papers produced at the forum focussed on some aspect of the Covid-19 pandemic and its implications. This Conference, particularly meeting young researchers from different parts of the world, has given me a lot of hope for a brighter future in a post-Covid era. A good piece of responsible research would unearth the issues deep- rooted in the society, analyse them, evaluate the results through a prism of differing perspectives and provide recommendations that would be beneficial to society. The point that interests me most is that it would help policymakers frame policies that positively impact the people and the community. 3 th Report on the Proceedings of 7 LSME International Research Conference in London Hence, I am confident that I am looking at several studies here, which would bring desirable changes to our world through this dreadful pandemic and long after it is gone. Thank you all for your contributions, and I look forward to reading more of your works in the future and seeing you at future conferences. Kind regards, Yours Sincerely, The Lord Sheikh 4 th Report on the Proceedings of 7 LSME International Research Conference in London CLLR. ZULFIQAR HUSSAIN, THE MAYOR OF REDBRIDGE, UK As the Mayor of Redbridge, the more I learn from my work, the more strongly I feel about the role of educational institutions in the borough and their unique ability to contribute to the betterment of society through research, innovations and offering relevant qualifications that meet the needs of the general public. So, I truly welcome this opportunity to share with you some of my thoughts on the theme of this conference, Responsible Research and Innovations. I will, however, start by commending LSME for creating this unique platform for international researchers to share and discuss their research achievements and challenges and to network and collaborate on this important research agenda. Very few private institutions can or will successfully and simultaneously carry out all their obligations to their external regulators, provide high- quality academic qualifications and introduce academic research as an integral part of the provision. Undoubtedly the institution is poised for continuous growth and success in its future endeavours both locally and internationally. As a public servant, the theme of this international conference is of paramount importance since it seeks to establish procedures to better integrate societal needs in the process of research development and it is centered on the equal roles and responsibility of all stakeholders including societal actors and innovators. The keyword and phrases for me here are ‘impact’, ‘Securing the future and ‘Acceptance of Change’. Societal impact