About the Company Preliminary approved Approved PJSC Moscow United Electric Grid Company (MOESK or the Company) is one of the largest electric grid distribution companies in the by the Board of Directors by the Annual General Meeting of Russian market, carrying out services on electric power transmission and technological connection of consumers to the Company’s of PJSC MOESK Shareholders electric grids in Moscow and Moscow Region. of PJSC MOESK April 28, 2020 (Minutes No. 431 dated April The Company structure includes 8 branch offices with a total of over 14.4 thousand employees and 3 subsidiaries. 29, 2020) May 29, 2020 (Minutes No. 23 dated June MOESK is part of the PJSC Rosseti assets portfolio and holds the leading position in terms of electric power supply reliability and 1, 2020) quality, and technological connections to power grids arranged for its consumers. MOESK maintains 610 HV power supply centers, 41.5 thousand distribution grid stations, 77.25 thousand km of overhead lines, and 81.83 thousand km of cable grids. In 2019, the Company’s revenue as per RAS totaled 160.4 billion rubles, while its net profit amounted to 6.6 billion rubles. The Company’s shares are traded on the Moscow Exchange. About the Report The 2019 Annual Report is the fifth integrated report of the Company. It presents financial, operating, and non-financial indicators that give a comprehensive view of the Company’s activities, including those relating to sustainable development, as well as PJSC MOESK’s core activities in Moscow Region in 2019 and its plans for 2020 and mid-term perspectives. The focus is ANNUAL REPORT also on the environmental and social aspects, which form an integral part of the Company’s operations, along with the Company’s contribution to the achievement of the UN’s sustainable development goals. of the Public Joint-Stock Company The Integrated Report has been prepared in line with the Russian law on reports of public joint-stock companies. The financial information is based on the financial accounting statements prepared according to the RAS and 2019 Consolidated Statements as per Moscow United Electric Grid Company IFRS. The full versions of these reports are available at the PJSC MOESK website (www.moesk.ru/en). for 2019 This Report was prepared following the principles and methods of the Global Reporting Initiative (hereinafter, the GRI Standards) supplemented by additional industry specific indicators of non-financial reporting as recommended for electric power sector companies. The disclosure level is Core. The reporting boundaries cover the Executive Bodies and 8 branch offices of PJSC MOESK without subsidiaries. The table with the complete list of aspects addressed in the report, as well as the corresponding indicators are presented in the GRI Content Index table. The previous report, containing information about the Company’s activities in the field of sustainable development, was issued in 2019 to demonstrate the results achieved by PJSC MOESK in 2018. Thus, this Integrated Report is a balanced and justified presentation of significant economic, social and environmental aspects, which determine the sustainable development indicators of PJSC MOESK. In the tables and charts, in certain cases minor discrepancy between the total and the sum of its components is explained by data rounding. Disclaimer The Annual Report of Public Joint-Stock Company Moscow United Electric Grid Company (hereinafter referred to as PJSC MOESK or the Company) for 2019 (hereinafter referred to as the Annual Report) is prepared based on the information available to the Company at the time of preparation hereof. Director General P. A. Sinyutin The Annual Report contains information about the Company’s performance in 2019, forward-looking statements, statements of intentions, opinions or current expectations of the Company concerning its performance, financial position, liquidity, prospects of growth, strategy, and development of the industry where the Company operates. Such forward-looking statements are inherently related to risks and uncertainty because they depend on events and circumstances that may or may not happen in the future. The Company informs the readers that the forward-looking statements are not a guarantee of future performance. The Company’s Head of Accounting – V. V. Vitinsky actual performance, financial position and liquidity, as well as the development of the industry where it operates may considerably differ Director of Department from forward-looking statements contained in the Annual Report. Moreover, even if the performance and events will match forward- looking statements contained in the Annual Report, such performance and events shall not be considered as an indicator of similar performance and events in the future. In addition to the official information about the Company’s performance, the Annual Report contains information received from third parties. Such information is obtained from sources that are considered reliable by the Company. However, the Company does not guarantee the accuracy of information received from third parties that may be summarized or incomplete. Moscow 2020 ANNUAL REPORT PJSC MOESK 2019 CONTENTS Key Reporting Indicators ....................................................................................................................................................4 3.3.2. Relations with Public Authorities and Organizations ....................................................................................99 Message from the Chairman of the Board of Directors.....................................................................................................6 3.3.3. Public Relations ...........................................................................................................................................100 Interview with the Director General ...................................................................................................................................8 3.3.4. Customer Relations .....................................................................................................................................106 Key Events of the Reporting Year and Post-Reporting Events ........................................................................................12 3.4. Environmental Policy ...................................................................................................................................111 3.4.1. Water ............................................................................................................................................................112 3.4.2. Biodiversity ..................................................................................................................................................113 3.4.3. Emissions ....................................................................................................................................................113 3.4.4. Effluents and Waste .....................................................................................................................................114 1. Company Profile ......................................................................................................16 3.4.5. Environmental Costs ....................................................................................................................................115 1.1. Overview ........................................................................................................................................................18 3.4.6. Environmental Control and Audit .................................................................................................................115 1.2. Business Model .............................................................................................................................................20 3.4.7. Environmental Training ................................................................................................................................116 1.3. Strategic Priorities .........................................................................................................................................25 3.5. Energy Efficiency and Power Consumption .................................................................................................117 1.3.1. Market Position and Development Prospects ...............................................................................................25 3.6. Occupational Health and Safety ...................................................................................................................121 1.3.2. Mission and Strategic Goals ..........................................................................................................................31 3.7. Personnel and Social Responsibility ............................................................................................................126 1.4. Key Performance Indicators ..........................................................................................................................34 3.7.1. HR Policy ......................................................................................................................................................126 1.5. Management Systems ...................................................................................................................................36 3.7.2. Social Responsibility ....................................................................................................................................132