Contents 2013/14 MEMBERSHIP & RESOURCE DIRECTORY 2013 – 2014 Board of Directors Chair Leza Muir, Pacific Blue Cross First Vice-Chair Catherine Boivie, Strategic Technology Leadership Corporation Treasurer Dirk Odenwald Past Chair Dick Kouwenhoven, Hemlock Printers Ltd. Directors Brad Alden, Burnaby NOW 5 Message from the Chair Frank Bassett, Electronic Arts Canada Inc. Ryan Hoag, KPMG LLP 7 Message from the CEO Scott Hardy, IBM Canada Ltd. Ed Jaskula, Hilton Vancouver Metrotown Hotel 8 Membership Services Jack Kuyer, Valley Bakery Mike Kaerne, HollyNorth Production Supplies Ltd. 11 Vision and Mission Statement Jonathan Luk, HSBC Bank Canada Milton Richards, Simon Fraser University 12 A City of Communities A trip through the changing landscape Denis Nokony, City of Burnaby of Metrotown, Lougheed, Edmonds and Andrew Scott, BC International Commercial Arbitration Centre Brentwood — four distinct, sustainable Cheryl Westgard, Scotiabank neighbourhoods that weave together to Tim Edwards, British Columbia Institute of Technology form the City of Burnaby Soon-Jae Lee, Consulate General of the Republic of Korea Paul Lowey, Gloo Studios 16 Building Relationships People and Places 18 Annual Board Partners 20 The Value of Membership Platinum Sponsors: 21 Featured Committees Gold Sponsors: 22 Membership by Category 43 Membership by Company Name Silver Sponsors: BURNABY BOARD OF TRADE 2013/2014 • MEMBERSHIP & RESOURCE DIRECTORY 3 Gateway Casinos.indd 1 13-08-15 11:40 AM MESSAGE from the Chair BURNABY BOARD OF TRADE 201- 4555 Kingsway, Leza Muir Burnaby, B.C. V5H 4T8 Phone: 604-412-0100 Fax: 604-412-0102 www.bbot.ca Head Offi ce 4th Floor – 4180 Lougheed Highway Burnaby, British Columbia V5C 6A7 Tel: (604) 299-7311 Fax: (604) 299-9188 Editor A truly great board of trade is one that embraces Matt Currie its community and works to contribute in all facets Our end goal is to equip Writers of its health and sustainable growth. The Burnaby Burnaby businesses with Robin Brunet, Claudia Chan Board of Trade has been a part of this city for Art Direction over a hundred years, and in that time we have every competitive advantage Bernhard Holzmann established ourselves as much more than just Vice President/Sales Burnaby’s economic development agency. We possible, so that they are well Karen Hounjet have cultivated a triple bottom line philosophy, prepared to face the challenges Sales Representative and we work daily with partners from every Lauren Pincott (contract) Asegment of the community to come up with and uncertainty of a changing Director of Production innovative and progressive ideas for the benefi t Kim McLane of our membership and every citizen who calls economic landscape. Production/Studio Manager Burnaby home. Kristina Borys Through our several committees we challenge Assistant Studio Manager ourselves and our membership to consider the I am truly proud of the tireless effort our staff Mandy Lau bigger picture. We build the business case through puts forth, under the leadership of President Production Coordinator well-considered research, demonstrating how and CEO Paul Holden, to ensure the Burnaby Laura Dochtermann issues of social and environmental sustainability Board of Trade lives up to its reputation as a Advertising Production directly infl uence economic prosperity. Our end fi rst-class business association. Looking ahead, Allison Griffi oen, Chris Sherwood goal is to equip Burnaby businesses with every we remain dedicated to offering innovative Electronic Production competitive advantage pos sible, so that they benefi ts and services that provide individual Ina Bowerbank are well prepared to face the challenges and businesses with the tools they need to be Electronic Imaging uncertainty of a changing economic landscape. successful. We will attract new entrepreneurs Debbie Lynn Craig, Laura Michaels, Mandy Lau The recent addition of our new Economic from a wider range of businesses to make us Development Committee will allow us to look stronger, and we will work always towards a The Burnaby Board of Trade Membership and Resource Directory 2013/2014 was prepared at economic issues on a broader scale, while bright and prosperous future. for the BURNABY BOARD OF TRADE by the leveraging partnerships to address specifi c To all our community partners, the City of Specialty Publishing Division of Canada Wide Media areas of concern, and bring insight, awareness Burnaby, and most of all our amazing members, Limited. For information contact Karen Hounjet at 604-299-7311 or [email protected] and action to issues important to our business thank you for making Burnaby such a wonderful Printed in Canada by Hemlock Printers community. place to work and do business. Of course, along with our ambitious advocacy efforts, we must never forget our commitment to creating true value for our membership. Our organizational focus continues to be providing engagement and networking opportunities along Environmental impact estimates were made using the Environmental Paper Network Calculator. with important benefi ts and services to the 1,000+ LEZA MUIR, Chair For more information visit http://calculator.environmentalpaper.org businesses and organizations we represent. Burnaby Board of Trade 4 BURNABY BOARD OF TRADE 2013/2014 • MEMBERSHIP & RESOURCE DIRECTORY BURNABY BOARD OF TRADE 2013/2014 • MEMBERSHIP & RESOURCE DIRECTORY 5 MESSAGE from the CEO Paul Holden The goal of any board of trade or chamber of commerce is to grow so that it might better serve We rely on our membership its local business community and ever increase to carry out our role as the the value of membership. Over the last couple of years, I’m proud to say that the Burnaby Board city’s economic development of Trade has indeed grown, and so too have our program, event, service and benefi t offerings. agency, and to lend a united This year we have leveraged new partnerships to offer more member benefi ts, such as a free voice in advocating on matters Tfull-year subscription to Business in Vancouver of importance to the Burnaby magazine, and lower transaction costs with First Data Canada. We have also expanded our efforts to business community. remain relevant in an increasingly diverse business community by offering new events designed to appeal to individuals from all cultural and increase our numbers and engage businesses not ethnic backgrounds. only locally, but across B.C. and beyond. Of course, relevance applies not only in our Ultimately, a strong board of trade is one appeal to a multicultural business community, that has the full support of its members. We but also in our ability to engage with the young rely on our membership to carry out our role as professionals representing tomorrow’s business the city’s economic development agency, and to leaders and entrepreneurs. Our Access: Student lend a united voice in advocating on matters of Career Development Program, fi rst launched importance to the Burnaby business community. one year ago, has put us in a unique position to Together we ensure that the BBOT can continue help a new generation make the transition into to offer great value for the programs, services their professional life. As we embark upon our and benefi ts that allow businesses to succeed. second year of the program, we will welcome Some of you may have noticed that this year’s even greater numbers of eager post-secondary team photo features the same people as last year. students ready to soak up all the wisdom our A key reason we have been able to develop and Connectors, speakers, and leaders have to offer. execute the many events, member benefi t I am also very proud of what our board of trade partnerships and new programs this past year is has managed to accomplish on behalf of our the continuity, knowledge and commitment membership in the areas of social and environ- provided by the BBOT team. I would like to mental sustainability. Through our partnership express my sincere thanks to each of them for with the City of Burnaby, we are heavily involved their hard work and determination to deliver the in the implementation of Burnaby’s Social very best value to our members and for helping Sustainability Strategy and in the formation of the make the BBOT a leader and innovator in the forthcoming Environmental Sustainability business community. Strategy. In addition, our recently launched Thank you all for your continued support. Pledge for a Sustainable Community web re- source continues to grow, and already over one hundred businesses from across the Lower Mainland have pledged to reduce their environ- mental impact, share successes and serve as role Paul Holden, President & CEO models. Our goal now is to expand the Pledge, Burnaby Board of Trade BURNABY BOARD OF TRADE 2013/2014 • MEMBERSHIP & RESOURCE DIRECTORY 7 Membership Services Ambassador Program Business Name Approvals traditional and digital media. Share BBOT ambassadors volunteer their The fi rst step in starting a new your news, awards, initiatives and 2013/14 Membership & Resource Directory time and expertise to help members business is applying for a business successes with key business, connect and network more easily. name. The Name Approval process government and community By providing support and qualifi ed determines whether the name you members. Post your news on the introductions, members can build are intending to do business under is website using the member submis- effective and lasting business both appropriate and available. sion form and have it included in relationships. The dedication of our The BBOT’s Business Services our weekly e-newsletter, which ambassadors helps us build a vibrant Desk is happy to assist you with reaches 5,000 community, business business community. If you wish to completing the application form and and government contacts. Also, Chambers of Commerce Group CPM Manuals: BBOT members Husky & Mohawk: Members receive meet an ambassador, please call will submit the material on your behalf.