Dynamic Communication on Star Trek’s U.S.S. Voyager A Fun Way to Practice Recognizing, Appreciating and Adapting for Greater Communication and Collaboration You have been asked by Captain Janeway to coach her in ways to increase communication and collaboration with her key staff. Now what are you going to do? Dynamic Communication on Star Trek U.S.S. Voyager Communication Strategy Directions You are the Human Capital Management (HCM) Officer on the U.S.S. Voyager. Captain Janeway has asked that you coach her in ways to improve communication and collaboration among key crew members. 1. Watch Star Trek Voyager Season 2, Episode 24 entitled Tuvix. (Available on Netflix or in the Season 2 DVD set) 2. Using what you know about the DISC behavioral model, determine a strength score between 1 and 99 for each of the four factors for all characters listed below. 3. Circle the “Core Style” factor (highest of the four factors for each character). 4. Refer to your Mission Debriefing Kit for additional information about each character. 5. Provide a “Report of Advice” for Captain Janeway using the following worksheets. Character Dominance Influence Steadiness Compliance 1. Tuvix (Tuvok and Neelix) 2. Lt. Comm. Tuvok 3. Ambassador Neelix 4. Captain Janeway 5. Medical Aide Kes 6. The Doctor 7. Engineer B’Elanna Torres 8. Ensign Harry Kim 9. Lieutenant Tom Paris Dynamic Communication on Star Trek U.S.S. Voyager Captain Janeway to Lt. Commander Tuvok To communicate more effectively with Tuvok, Captain Janeway needs to do the following: 1. ______________________________________________________________________ 2. ______________________________________________________________________ 3. ______________________________________________________________________ 4. ______________________________________________________________________ 5. ______________________________________________________________________ 6. _______________________________________________________________________ Captain Janeway will receive the following benefits by adapting her style of communicating more effectively with Lt. Commander Tuvok: 7. ______________________________________________________________________ 8. ______________________________________________________________________ 9. ______________________________________________________________________ 10. ______________________________________________________________________ 11. ______________________________________________________________________ 12. ______________________________________________________________________ Refer to the following people reading diagrams in your Dynamic Communication workbook: 1. Needs-Driven Behavior of DISC 2. Emotions on the Wheel 3. Value to the Team 4. Understanding Others 5. Appreciating the Difference in Others 6. Adapting Your Style for Dynamic Communication Dynamic Communication on Star Trek U.S.S. Voyager Captain Janeway to Ambassador Neelix To communicate more effectively with Neelix, Captain Janeway needs to do the following: 1. ______________________________________________________________________ 2. ______________________________________________________________________ 3. ______________________________________________________________________ 4. ______________________________________________________________________ 5. ______________________________________________________________________ 6. _______________________________________________________________________ Captain Janeway will receive the following benefits by adapting her style of communicating more effectively with Ambassador Neelix: 7. ______________________________________________________________________ 8. ______________________________________________________________________ 9. ______________________________________________________________________ 10. ______________________________________________________________________ 11. ______________________________________________________________________ 12. ______________________________________________________________________ Refer to the following people reading diagrams in your Dynamic Communication workbook: 1. Needs-Driven Behavior of DISC 2. Emotions on the Wheel 3. Value to the Team 4. Understanding Others 5. Appreciating the Difference in Others 6. Adapting Your Style for Dynamic Communication Dynamic Communication on Star Trek U.S.S. Voyager Captain Janeway to Medical Aide Kes To communicate more effectively with Kes, Captain Janeway needs to do the following: 1. ______________________________________________________________________ 2. ______________________________________________________________________ 3. ______________________________________________________________________ 4. ______________________________________________________________________ 5. ______________________________________________________________________ 6. _______________________________________________________________________ Captain Janeway will receive the following benefits by adapting her style of communicating more effectively with Medical Aide Kes: 7. ______________________________________________________________________ 8. ______________________________________________________________________ 9. ______________________________________________________________________ 10. ______________________________________________________________________ 11. ______________________________________________________________________ 12. ______________________________________________________________________ Refer to the following people reading diagrams in your Dynamic Communication workbook: 1. Needs-Driven Behavior of DISC 2. Emotions on the Wheel 3. Value to the Team 4. Understanding Others 5. Appreciating the Difference in Others 6. Adapting Your Style for Dynamic Communication Dynamic Communication on Star Trek U.S.S. Voyager Captain Janeway to The Doctor To communicate more effectively with The Doctor, Captain Janeway needs to do the following: 1. ______________________________________________________________________ 2. ______________________________________________________________________ 3. ______________________________________________________________________ 4. ______________________________________________________________________ 5. ______________________________________________________________________ 6. _______________________________________________________________________ Captain Janeway will receive the following benefits by adapting her style of communicating more effectively with The Doctor: 7. ______________________________________________________________________ 8. ______________________________________________________________________ 9. ______________________________________________________________________ 10. ______________________________________________________________________ 11. ______________________________________________________________________ 12. ______________________________________________________________________ Refer to the following people reading diagrams in your Dynamic Communication workbook: 1. Needs-Driven Behavior of DISC 2. Emotions on the Wheel 3. Value to the Team 4. Understanding Others 5. Appreciating the Difference in Others 6. Adapting Your Style for Dynamic Communication Dynamic Communication on Star Trek U.S.S. Voyager Captain Janeway to Engineer B’Elanna Torres To communicate more effectively with Torres, Captain Janeway needs to do the following: 1. ______________________________________________________________________ 2. ______________________________________________________________________ 3. ______________________________________________________________________ 4. ______________________________________________________________________ 5. ______________________________________________________________________ 6. _______________________________________________________________________ Captain Janeway will receive the following benefits by adapting her style of communicating more effectively with Engineer B’Elanna Torres: 7. ______________________________________________________________________ 8. ______________________________________________________________________ 9. ______________________________________________________________________ 10. ______________________________________________________________________ 11. ______________________________________________________________________ 12. ______________________________________________________________________ Refer to the following people reading diagrams in your Dynamic Communication workbook: 1. Needs-Driven Behavior of DISC 2. Emotions on the Wheel 3. Value to the Team 4. Understanding Others 5. Appreciating the Difference in Others 6. Adapting Your Style for Dynamic Communication Dynamic Communication on Star Trek U.S.S. Voyager Captain Janeway to Ensign Harry Kim To communicate more effectively with Ensign Harry Kim, Captain Janeway needs to do the following: 1. ______________________________________________________________________ 2. ______________________________________________________________________ 3. ______________________________________________________________________ 4. ______________________________________________________________________ 5. ______________________________________________________________________ 6. _______________________________________________________________________ Captain Janeway will receive the following benefits by adapting her style of communicating more effectively with Ensign Harry Kim: 7. ______________________________________________________________________ 8.