Moorabool Community Enterprises Limited ABN 46 148 907 591 2019 Annual Report Ballan & District Community Bank®Branch Contents Bendigo and Adelaide Bank Report 2 Chairman’s Report 3 Manager’s Report 5 2018/19 Financial year highlights 7 Directors’ Report 10 Auditor’s Independence Declaration 17 Financial Statements 18 Notes to the Financial Statements 22 Directors’ Declaration 48 Independent Audit Report 49 Moorabool Community Enterprises Limited Annual Report 1 Bendigo and Adelaide Bank Report For year ending 30 June 2019 As a Bank of 160-plus years, we’re proud to hold the mantle of Australia’s fifth biggest bank. In today’s banking environment it’s time to take full advantage of this opportunity and for even more people to experience banking with Bendigo Bank and our way of banking, and with our Community Bank® partners. In promoting our point of difference it’s sometimes lost that although we’re different, we’re represented in more than 500 communities across Australia and offer a full suite of banking and financial products and services. In many ways we’re also a leader in digital technology and meeting the needs of our growing online customer base, many of whom may never set foot in a traditional bank branch. At the centre of our point of difference is the business model you chose to support as a shareholder that supports local communities. Whether you’re a shareholder of our most recent Community Bank® branch which opened in Smithton, Tasmania, in June 2019, or you’re a long-time shareholder who, from more than 20 years ago, you all play an important role. Your support has enabled your branch, and this banking model, to prosper and grow. You’re one of more than 75,000 Community Bank® company shareholders across Australia who are the reason today, we’re Australia’s only bank truly committed to the communities it operates in. And for that, we thank you. For the trust you’ve not only put in Bendigo and Adelaide Bank, but the faith you’ve put in your community and your Community Bank® company local Board of Directors. Bendigo and Adelaide Bank continues to rank at the top of industry and banking and finance sector awards. We have awards for our customer service, we have award winning products and we have a customer base that of 1.7 million-plus that not only trusts us with their money, but which respects our ‘difference’. As a Bank, we’re working hard to ensure that those who are not banking with us, and not banking with your Community Bank® branch, make the change. It really is a unique model and we see you, the shareholder, as playing a key role in helping us grow your local Community Bank® business. All it takes is a referral to your local Branch Manager. They’ll do the rest. We find that our customer base is a very loyal group. It’s getting people to make the change that’s the challenge. In today’s environment, we’ve never had a better chance to convince people to make the change and your support in achieving this is critical. From Bendigo and Adelaide Bank, once again, thank you for your ongoing support of your Community Bank® branch and your community. We would also like to thank and acknowledge the amazing work of your branch staff and Directors in developing your business and supporting the communities that you live and work in. Mark Cunneen Head of Community Support Bendigo and Adelaide Bank 2 Annual Report Moorabool Community Enterprises Limited Chairman’s Report For year ending 30 June 2019 On behalf of the Board of Moorabool Community Enterprises Limited (MCEL), I have great pleasure in presenting this year’s Chairman’s report. Partnering with Australia’s fifth largest bank, we’re proud of the contribution we make to what is one of Australia’s most trusted brands. We are now in our eighth year of operation. As you can see on our financial reports, like last year, we have continued our strong and steady growth. Our Branch Manager, Luke Calder, continues to work closely with our partner, Bendigo and Adelaide Bank, on ways to improve the customer experience and has led his team in driving this growth. Luke has continued his great work over the past 12 months, keeping busy attending and contributing to events in our local communities within West Moorabool. Luke understands community-based towns, as a country boy himself. We are lucky that we have a Branch Manager who understands the broad range of customers including farmers, small businesses, first home buyers, etc. Thank you to Luke and your team. To our shareholders another big thank you. You have been there from the start and are now seeing some reward for your financial contribution and belief in our bank. I do believe that after seven years we have become a ‘big deal’ in our local communities with the contribution we have put back into our towns. This includes money spent on wages, local contractors, community groups and shareholder returns including almost four-hundred thousand dollars in community contributions. If you are a shareholder but not a customer please consider transferring some or all of your banking business across. Your support is critical to the community success of your branch. Our role as Directors is to advocate for the bank and if our 295 shareholders banked with us, advocated for us, or even referred just one customer to Ballan & District Community Bank® Branch – imagine the growth to our business and to your investment. And ultimately, the benefit to your community with a greater pool of funds to distribute to community groups, projects and shareholders. Thanks go to our loyal customers who believe in our Community Bank® branch and have helped us grow to be the successful Community Bank® branch that we are today. The growth of our existing customer base will mean a further growth in your investment and our ability to increase our community investment program. Once again, I would like to thank the valued members of our volunteer Board. Our role as Directors is to not only steer and govern our company but to be advocates for our Community Bank® branch. We are available to talk to groups about the Community Bank® model and the benefits of this unique banking model. We are fortunate that our Board members represent many of our local communities including Dunnstown, Bungaree, Clarkes Hill, Springbank, Gordon, Ballan and Myrniong. Such diversity is a great asset for the overall strength of our bank. Thank you to those who act as committee Chairs. Your time and leadership when heading up these important cogs in our operation contributes to us being an effective bank Board. A special thank you to our ex-Chairman Robert Eskdale who heads up the Assets and Capital Management Committee and for their work done in securing our land purchase in September 2018. I would like to sincerely thank Laura Hudson for her contribution to our bank as a Board member over the last few years. Laura decided to step down from her Director role during the year and I wish her well with her future pursuits. I would like to sincerely thank Mark Powell from Myrniong who has decided to step down from the Board but pleasingly will continue to stay involved with the bank at committee level. Your contributions over the years to our enterprise are truly valued. Moorabool Community Enterprises Limited Annual Report 3 Chairman’s Report (continued) Finally, a big thankyou to our new Board Support Officer, Joy Geoghegan. Joy started with us in December 2018 and has a great work ethic that continues to provide the high standard support expected. Thank you Joy. We continue to invest more each year into the community through sponsorships, grants and donations. As you can see the financial growth of the MCEL banking business has gone from strength to strength. We look forward to funding bigger and better projects within the community now that we are achieving sustained profits. Remember we support those organisations that support us. It is most important that the community groups that have received sponsorship continue to bring their members’ banking business to our Community Bank® branch. I commend this 2018/19 Annual Report to you. Darren Rix Chairman 4 Annual Report Moorabool Community Enterprises Limited Manager’s Report For year ending 30 June 2019 It is with great pleasure I present to you the annual Ballan & District Community Bank® Branch Manager’s report for 2019. We have had another successful year. In extremely conservative and tough economic conditions we have seen footings grow a further $20.1 million over this past year. This now takes our overall footings to $155.7 million. It is true that once a Ballan & District Community Bank® Branch customer, always a Ballan & District Community Bank® Branch customer. We value each and every one of our customers who entrust us with their banking This year our Branch met or exceeded most set KPI’s which has resulted in a strong profit and record turnover. We now boast 1,859 customers, which is an increase of 9.2% from the previous year. We added a further 336 bank accounts, which was an increase of 13.1% from the previous year. Our team boasts great service as we have been recognised as a benchmark branch in our region. We have been nominated for ‘Branch of the Year’ for the past three consecutive years. Our services spread across the West Moorabool area, which include the Branch and ATM located in Ballan, and the ATM located at the Bungaree General Store.