CARDIFF AND VALE OF GLAMORGAN COMMUNITY HEALTH COUNCIL Primary Care/Public and Patient Engagement - Rolling Programme June 2010- March 2011 ACTION DATE STATUS / COMPLETE OUTCOME Primary Care: Write introductory letter to all Practice Managers in Cardiff and the Vale 23.06.10 Ongoing Followed up with emails – Initial visit to update GPs on new structure 53 Practices – Cardiff 21 17 Practices – Vale 11 Welsh GP Access Survey (Quality Assurance Exercise) 14.02.11 Complete CHC asked to quality (Welsh Assembly Government) To assure the process. The 22.02.11 survey was designed to find out what patient think of the way they are able to access appointment. 1 Cardiff and Vale of Glamorgan CHC – Rolling Programme – March 2011 Promotional Events: Vale of Glamorgan Agricultural Show 11.08.10 Complete To raise awareness of Butetown/Grangetown Health Promotion Week 16.08.10 Butetown Community CHC, promote Advocacy 21.08.10 Centre /Channel View Service and Healthwatch 30.08.10 Leisure Centre/Salvation Groups Army - Grangetown Vale Older Peoples Forum – Penarth Conservative Club (Coffee 08.07.10 Complete Morning) Vale Older Peoples Forum – Cowbridge (Coffee Morning) 30.06.10 Complete LGBT (Lesbian/Gay/Bi/Transexual) Mardi Gras – Cardiff 04.09.10 Complete Survey undertaken regarding access to GUM services Live Radio Event Radio Cardiff 09.10.10 Complete Live – Question and Bro Radio – Vale of Glamorgan Answer Sessions (Steve) Swalec Dual Sensory Exhibition – Swalec Stadium (National Cricket 14.10.10 Complete To promote awareness Centre) of the CHC and answer questions from Vale Older People’s Annual Information Day – YMCA Hub, Barry (50) 25.11.10 Complete members of the public and provide Advocacy information. Mobile Library – Barry 15.02.11 Complete 2 Cardiff and Vale of Glamorgan CHC – Rolling Programme – March 2011 Cardiff and Vale Coalition of Disabled People 28.02.11 Ongoing To raise awareness regarding the Advocacy and Community Health Council services To provide drop-in Advocacy support regarding NHS complaints. Groups: Islamic Social Services Association 26.07.10 Ongoing To promote awareness Cardiff and Vale Coalition of Disabled People – Canton 16.08.10 Ongoing of the CHC and how we Displaced People in Action 05.08.10 Ongoing may work together on matters of concern regarding health access. Presentations to :- To promote awareness Penarth Blind Group – Wordsworth Avenue (Vale) 21.06.10 Complete of the CHC and how we Insight Group – Cowbridge (Vale) 30.06.10 Complete may work together on Breath Easy Group – Fairwater (Cardiff) 13.08.10 Complete matters of concern Cwrt Jubilee – residential housing – Penarth 13.10.10 Complete regarding health access. Severn Road Community Learning Centre (social care students and English as a second language groups) 11.11.10 Complete Healthy, Wealthy and Wise Group – Trelai Library, Ely (60) 17.11.10 Complete 3 Cardiff and Vale of Glamorgan CHC – Rolling Programme – March 2011 Healthwatch Cardiff: Cardiff – St David’s Hospital Public Reference Groups Bi-Monthly Butetown Community Centre Ongoing to gauge the view of the local population on matters relating to NHS services Cardiff and Vale CHC Public and Patient Engagement Network: The "Delivering Beyond Boundaries" action plan recognises the need for 09.11.10 Ongoing To engage locally with the Welsh public services to engage not only at the local level but also organisations to Quarterly regionally and nationally by gathering and sharing objective information maximise effective Meetings about the needs of citizens and communities). sustainable Public and Patient Engagement Attendees: Voluntary Action Cardiff across all organisations. Linda Pritchard – Vale Centre for Voluntary Services David Mcmanus - Cardiff Council To share information Robert Jones – Vale Council Mike Spencer – Cardiff and Vale University Health Board Sheila Harrison– Cardiff and Vale University Health Board Conduit for wider Kay Jenkins – Cardiff and Vale Coalition of Disabled People consultation (Diverse Cymru) participation To inform of PPE Events Silvia Scalabrini – PHD Student – Swansea University across all localities and share best practice 4 Cardiff and Vale of Glamorgan CHC – Rolling Programme – March 2011 Carers Group (Mental Health): Cardiff – St David’s Hospital Bi-monthly Ongoing To discuss issues of concern raised by Carers with the staff Meetings: BME (Black Minority Ethnic) Health and Wellbeing Group - Cardiff 08.07.10 Ongoing Deaf and Blind County Steering Group – Blind Institute – Cardiff & 09.07.10 Ongoing Vale Stroke Services – Cardiff and Vale University Health Board 21.07.10 Ongoing Prison Health Partnership Board 12.08.10 Individual Health Record (IHR) - Cardiff Ongoing Oral Health Action Group 13.10.10 Mental Health Development Project (Cardiff and Vale) 21.10.10 Ongoing Out-of-Hours Survey Meeting 26.10.10 09.11.10 Primary Care Group Meeting (Cardiff and Vale LHB) Ongoing 03.03.11 Ongoing Multi-Agency Homelessness Strategy and Advisory Planning Group 31.03.11 Ongoing CHC Primary Care Team Ongoing 5 Cardiff and Vale of Glamorgan CHC – Rolling Programme – March 2011 Primary Care PPE: Patients Meetings due to retirement of GP: Canton – Cardiff 23.06.10 Complete Llandaff – Cardiff 24.06.10 Complete Patient Meeting concerns on future proposals concerning the Wellwood 28.09.10 Ongoing Rumney Practice to keep Surgery and Rumney Community Health Resource Centre (112) patients informed of progress - new build 2 years away. Patients Meeting called due to Pentyrch GP closing surgery at short notice - 08.11.10 Ongoing UHB Re-negotiated Pentyrch Rugby Club (146) temporary opening for 3 months from 29th November Patients Meeting for Pentyrch Surgery in Pentyrch Village Hall to up-date 08.03.11 UHB have negotiated patients. two year lease on premises and installed locum GP 6 Cardiff and Vale of Glamorgan CHC – Rolling Programme – March 2011 Public Consultations: Making a Difference – MLU Llandough/Rookwood Hospital: 03.11.10 Barry Memorial Hall – Vale 09.11.10 Cyncoed Methodist Church – Cardiff 11.11.10 Western Leisure Centre – Cardiff 16.11.10 Llantonian Hall, Llantwit Major – Vale 17.11.10 Rookwood Hospital – Cardiff 25.11.10 Llandough Hospital – Vale 30.11.10 Star Leisure Centre – Cardiff 01.12.10 Barry Memorial Hall - Vale Adult Mental Health Services: Star Leisure Centre - Cardiff 16.11.10 Barry Memorial Hall – Vale 17.11.10 Whitchurch Hospital – Cardiff 23.11.10 Llandough Hospital – Vale 30.11.10 Rookwood Hospital – Cardiff 02.12.10 Barry Memorial Hall – Vale 07.12.10 Llanishen Leisure Centre - Cardiff 09.12.10 Healthwatch Vale: Public Reference Groups to gauge views Vale – Eastern (Letter sent out 13.01.11 to Vale Members) Ongoing of local population on Central matters relating to NHS Western services. To be set up in Barry until groups Inaugural meeting of Vale Healthwatch in Barry (Barry Library) 28.03.11 Ongoing – Bi-monthly become viable in Eastern and Western Vale. 7 Cardiff and Vale of Glamorgan CHC – Rolling Programme – March 2011 Primary Care: Ongoing programme of visiting Practice Managers in Cardiff and the Vale Ongoing Letter sent requesting up-to-date patient leaflet to Vale Practices – 17.01.11 Ongoing 69 Practices have sent To assess information Letter to be sent requesting up-to-date patient leaflets to Cardiff Practices leaflets and services offered by 21 Practices remain practices and to ensure leaflets are made available to patients Carers Group (Mental Health): Barry Hospital To be set up Groups: Ely and Caerau Communities First (Health Action Meeting) 24.01.11 Ongoing To create links with local community and local events Somali Women Cymru (70) 09.02.11 Ongoing To promote the work of the CHC and observe issues raised. 8 Cardiff and Vale of Glamorgan CHC – Rolling Programme – March 2011 To promote CHC to and Promotion and Engagement: Advocacy Service. 500 attended, with Minority Ethnic Communities Health Fair – 2011 approximately 100 (although held in Cardiff, I have forwarded invitations to Vale people visiting the CHC Council and VCVS to filter down through their networks) 07.03.11 Ongoing stand – (5) member of the public signed up to Healthwatch 22.03.01 Complete To gauge views on Roath Communities First Health and Wellbeing Event attendees on how they access health services – to feed back to CHC and VAC (7) Healthwatch) 29.03.11 Complete (1) Healthwatch Learning Disabilities Event – County Hall, Cardiff To promote awareness Presentations to :- of the CHC/Advocacy and Healthwatch and Healthy, Wealthy and Wise - Llanrhumney 29.03.11 Ongoing how we may work together on matters of concern regarding health access (5) Healthwatch 9 Cardiff and Vale of Glamorgan CHC – Rolling Programme – March 2011 .