INSTITUTIONAL EFFECTIVENESS PLAN 2008-2009 A Comprehensive System for Improving Institutional Effectiveness at Coahoma Community College 3rd Publication Published by: Office of Institutional Effectiveness 3240 Friars Point Road Clarksdale, MS 38614 662-621-4201 DATE: August 2009 Table of Contents Foreword ............................................................................................................................................................................................ 6 President’s Welcome, Mission Statement and Goals, and Background of Institutional Effectiveness Plan .......................... 7 Section 1 – Educational Programs Accounting Technology ....................................................................................................................................... 13 Associate Degree Nursing Program .................................................................................................................... 18 Barber/Stylist ......................................................................................................................................................... 24 Business and Office Systems Technology .......................................................................................................... 28 Certified Nursing Assistant ................................................................................................................................... 33 Child Development Technology .......................................................................................................................... 35 Collision Repair Technology ................................................................................................................................ 40 Computer Servicing Technology ......................................................................................................................... 43 Cosmetology ......................................................................................................................................................... 46 Culinary Arts .......................................................................................................................................................... 55 Developmental Studies Program ......................................................................................................................... 61 Emergency Medical Technician ............................................................................................................................ 64 General Education Program ................................................................................................................................ 66 2 Hotel & Restaurant Management Technology ..................................................................................................... 72 Industrial Maintenance Mechanics ....................................................................................................................... 77 Medical Billing and Coding Technology .............................................................................................................. 80 Medical Office Technology .................................................................................................................................... 84 Phlebotomy ............................................................................................................................................................. 88 Polysomnography .................................................................................................................................................. 92 Practical Nursing .................................................................................................................................................... 95 Residential Carpentry .......................................................................................................................................... 100 Respiratory Care .................................................................................................................................................. 104 Welding and Cutting Technology ....................................................................................................................... 109 Section 2 - Community/Public Services Adolescent Offender ............................................................................................................................................ 113 Adult Basic Education/General Education Development ................................................................................ 117 Educational Talent Search .................................................................................................................................. 118 GEAR UP ............................................................................................................................................................... 121 Project Upward Bound ........................................................................................................................................ 125 Public Relations ................................................................................................................................................... 129 Tech Prep .............................................................................................................................................................. 131 Workforce Customized Training ......................................................................................................................... 134 Workforce Investment Act ................................................................................................................................... 138 3 Section 3 – Educational Support Services Career Services and Placement Center ............................................................................................................. 141 Counseling Services ........................................................................................................................................... 143 Disability Services .............................................................................................................................................. 146 Financial Aid ................................................................................................................................................. ...... 149 Housing and Residence Life .............................................................................................................................. 152 Library and Learning Resources ................................................................................................................ ...... 155 Mississippi Delta Rural Healthcare Training Tutoring Services .............................................................. ...... 159 Rapid Response ........................................................................................................................................... ...... 161 Safety Services ............................................................................................................................................. ...... 163 Social and Cultural Enrichment ......................................................................................................................... 166 Special Populations Services ..................................................................................................................... ...... 168 Student Athletics .......................................................................................................................................... ...... 171 Student Clubs and Organizations .............................................................................................................. ...... 174 Student Employment Services ................................................................................................................... ...... 176 Student Health, Wellness and Nutrition Services ..................................................................................... ...... 178 Student Mentoring Services .............................................................................................................................. 180 Student Tutoring Services ........................................................................................................................... ...... 182 Work-Based Learning .................................................................................................................................. ...... 184 4 Section 4 - Administrative Support Services Academic Affairs .......................................................................................................................................... ...... 187 Admissions and Records ................................................................................................................................... 194 Alumni Affairs ....................................................................................................................................................... 197 Bookstore ............................................................................................................................................................ 199 Business Office ..................................................................................................................................................