1 CHAIRMAN AND CHIEF EXECUTIVE’S FOREWORD SSG ANNUAL REPORT 2020 TRANSFORMING TOGETHER Chairman’s and Chief Executive’s Foreword Chairman MR WONG KIM YIN Chief executive MR ONG tze-ch’in OVERVIEW In early 2020, MOE introduced the next bound This increase was also reflected in the working of SkillsFuture in the Unity Budget. The planning adult training participation rate, which increased work for this had occupied SSG for most of the to 48.5 per cent in 2019, up from 35 per cent financial year. The next bound of SkillsFuture in 2018. More individuals also leveraged the aims to build on the foundation which had been enhanced support measures such as the mid- laid since the start of the SkillsFuture movement career enhanced subsidy and the enhanced in 2015. It encompasses a range of initiatives to training support for small and medium-sized help individuals embark on their lifelong learning enterprises. journey and pursue skills mastery, and to enable enterprises to transform their businesses through When COVID-19 landed on our shores in January raising and sustaining a skilled workforce. 2020, SSG quickly stepped up to introduce new schemes and programmes to save livelihoods. We are encouraged to see that more Singaporeans SSG rolled out the Enhanced Training Support and enterprises are leveraging on SkillsFuture Package together with the Unity Budget. More initiatives, with about 500,000 individuals and recently, SSG introduced the SGUnited Skills 14,000 enterprises benefitting from various Programme and the SGUnited Mid-Career programmes in 2019. Pathways Programme, as part of the SGUnited Jobs and Skills Package. 2 3 CHAIRMAN AND CHIEF EXECUTIVE’S FOREWORD SSG ANNUAL REPORT 2020 Enabling Singaporeans to Upskill and Next Bound of SkillsFuture Reskill in the face of challenges Looking ahead As part of the next bound of SkillsFuture, we will The National Centre of Excellence for Workplace In the last quarter of financial year 2019, we Whilst financial year 2019 was eventful, the be enhancing support for Singaporeans to initiate Learning (NACE), which was set up in 2018, focused our efforts on responding to COVID-19. coming financial year will prove to be a paradigm their own learning. This will be done through continues to make good progress. In 2019, The Enhanced Training Support Package was shift. Beyond implementing the next bound of the SkillsFuture Credit top-up of $500 given to NACE had successfully helped 79 companies to rolled out progressively from March 2020 to SkillsFuture, SSG will need to respond to the all Singaporeans aged 25 and above. We also implement workplace learning systems. encourage companies in severely affected sectors fundamental shifts brought about by COVID-19 provided more help for mid-career Singaporeans to send their employees for training during this to the way we live, work and play. The economic in their 40s and 50s, to give them greater Together with employers, industry associations, downtime. The package provided companies impact on livelihoods has been tremendous. In support to reskill and stay employable. Eligible unions, education and training institutions, with enhanced course fee subsidies and absentee these times, the role of the SkillsFuture movement Singaporeans will be receiving an additional we have also rolled out more than 30 Skills payroll payments. is even more critical. SSG is committed to SkillsFuture Credit over and above the broad- Frameworks, with nine in 2019 for the Design, equipping Singaporeans and enterprises with based top-up, which can be used for selected Engineering Services, Financial Services, Post-financial year 2019, in mid-2020, SSG the relevant skills needed for these extraordinary reskilling programmes. Healthcare, Intellectual Property, Landscape, rolled out the SGUnited Mid-Career Pathways times. Social Services, and Workplace Safety and Health Programme as part of the SGUnited Jobs and sectors. The existing Environment Services Skills Skills Package. Both programmes offer full-time We want to thank all our partners for their Framework was also updated in 2019 to include training opportunities to jobseekers to upskill and invaluable support in this past year. We will all pest management, ensuring that the framework reskill in areas that will position them well to seize need to stand together and work even more stays relevant and current to industry needs. future job opportunities. closely in order to provide Singaporeans and Working with the industry Singapore with the support that they need to to develop stronger overcome these challenging times. capabilities and deepen the skills of the workforce. We recognise that employers are a key partner in the training and adult education ecosystem. They are well-placed to deliver industry-relevant training, both in partnership with training providers and at their own workplaces. As part of the next bound of SkillsFuture, we intensified our efforts to harness the expertise of industry leaders - also known as SkillsFuture Queen Bee companies - to mobilise their ecosystems and raise employer training participation. In 2019, we partnered Bosch Rexroth, the Singaporean-German Chamber of Industry and Commerce, Singapore Polytechnic and JTC Corporation to establish the Bosch Rexroth Regional Training Centre to provide training in Industry 4.0 skills for SMEs in the sector. 4 5 SSG BOARD MEMBERS AND COMMITTEES, CORPORATE GOVERNANCE, MANAGEMENT TEAM SSG ANNUAL REPORT 2020 TRANSFORMING TOGETHER SSG Board Members and Committees, Corporate Governance, Management Team SSG BOARD COMMITTEES (Term of appointment: 1 Oct 2018 – 30 Sep 2020) Audit and Risk Committee for Private Grants Remuneration Committee (ARC) Education (CPE) Committee (GC) Committee (RC) Mrs Deborah Ong* Mr Leong Keng Thai Mr Wong Kim Yin Mr Allen Law Chairman, ARC Chairman, CPE Chairman, GC Chairman, RC Mr Yuen Kuan Moon Mr Ted Tan Mr Tan Choon Shian Prof Pang Hwee Hwa Co-opted member Mr Tay Woon Teck Mr Russell Tham Ms Susan Chong* Co-opted member Mr Edric Pan Co-opted member Mr Benjamin Tang Mr Mohamad Saiful Saroni Ms Ng Peck Hoon Co-opted member Mr Wan Aik Chye Co-opted member Mr Ervin Yeo Co-opted member Ms Hui Mei San Co-opted member * appointed from 1 Oct 2019 – 30 Sep 2022 6 7 SSG BOARD MEMBERS AND COMMITTEES, CORPORATE GOVERNANCE, MANAGEMENT TEAM SSG ANNUAL REPORT 2020 CURRENT BOARD MEMBERS RETIRED BOARD MEMBERS (1 Oct 2018 – 30 Sep 2020) (1 Oct 2018 – 30 Sep 2019) No. Name Designation/ Organisation No. Name Designation/ Organisation Chairman, SSG Board Ex Deputy Chairman 1. Mr Ramasamy Dhinakaran 1. Mr Wong Kim Yin Group President & CEO, Managing Director, Sembcorp Industries Jay Gee Enterprises Pte Ltd Chief Executive Officer, Executive Vice President (Manufacturing) SkillsFuture Singapore 2. Ms Grace Yow and Managing Director, 2. Mr Ong Tze-Ch'in Fluidigm Singapore Pte Ltd Deputy Secretary (SkillsFuture), Ministry of Education Chief Executive Officer, 3. Mr Tan Choon Shian Workforce Singapore President, Port Officers’ Union 4. Mr Benjamin Tang Chun Wai Central Committee Member, RISK MANAGEMENT PRACTICE AND National Trades Union Congress INTERNAL CONTROLS Chief Executive, 5. Mr Suhaimi Bin Zainul Abidin Quantedge Capital Pte Ltd Risk Management Chief Executive Officer, Consumer Singapore, SSG’s Enterprise Risk Management (ERM) framework provides the agency with a systematic approach 6. Mr Yuen Kuan Moon Singtel and Group Chief Digital Officer, on risk management to effectively identify, assess and manage key risks across the agency, enabling the Singtel Group attainment of its strategic objectives. Taking reference from the Singapore Standard ISO 31000, COSO 2017 Framework and the Enterprise Risk Management Practice Guide for the Public Service, SSG’s ERM Dean, framework outlines the agency’s risk governance processes to identify, analyse, prioritise and treat risks. 7. Prof Pang Hwee Hwa School of Information Systems, Singapore Management University The SSG Board, through the Audit and Risk Committee and ERM Steering Committee, has risk oversight over the agency’s risk management framework and profile. SSG Management is responsible for on-going Group Director (Ageing Planning Office), review and monitoring of the effectiveness of internal controls, and implementation of additional measures 8. Ms Charlene Chang Ministry of Health from time to time to ensure continual relevance in an evolving operating environment. Chief Executive Officer, 9. Mr Allen Law Park Hotel Group Internal Audit The Internal Audit & Risk Advisory Division (IARAD) is an independent assurance and consulting function, President & Group CEO, 10. Mr Lee Chee Koon which reports directly to the Audit and Risk Committee and administratively to SSG’s Chief Executive. CapitaLand Group IARAD seeks to improve the effectiveness of SSG’s governance, risk management and internal controls through its evaluation of the adequacy and effectiveness of internal controls, and compliance with Deputy CE (International and Corporate), established policies, procedures and regulatory requirements. Results of audits and recommendations 11. Mr Leong Keng Thai Info-communications Media Development Authority of Singapore (IMDA) for control enhancement are promptly communicated to SSG Management and the Audit and Risk Committee. IARAD also monitors the implementation status of the audit recommendations and Partner, management actions for improvement. 12. Mr Mohamad Saiful Saroni PricewaterhouseCoopers LLP Singapore Senior Managing Director, Enterprise Development External Audit 13. Mr Russell Tham Group