SCOTTISH BORDERS COUNCIL and NHS BORDERS Health and Social Care News Update Issue 7 – Winter 2017/18 In this issue .... • IT Integration Project Welcome to the health and • Major investment in Waverley Care Home and Community social care news update Equipment Service unveiled Colleagues, • Integration Joint Board update I am delighted to introduce the Winter • Joint Older People’s edition of the Health and Social Care Inspection News Update. • Carers (Scotland) Act You will see from this edition we are in a Implementation time of great change and I look forward • General Manager Patient to working with you all to meet the Pathways – Dr Jane Prior challenges that lie ahead • Locality Plan consultation • Commissioning and During the ten weeks or so that I have Implementation Plan been in post, I have tried to get out and • Scottish Borders Mental about as much as I can and have been Health Strategy really encouraged by what I have seen • Alcohol related brain damage so far. I have been throughout the BGH conference held and Kelso Community Hospital, visited I’ve also met with unions and staff • Scottish Borders Seniors teams in Mental Health and Learning representatives in what I felt was a very Networking Forum (SBSNF) Disability and seen first-hand some of forward looking and exciting exchange • Men’s Sheds make progress the work they undertake. I’ve talked with of views and ideas. They are already • Community equipment homecare providers, district nurses, our well on their way with arrangements to amnesty GP fraternity, occupational therapists, support the partnership of Council and • Other news in brief speech therapists, physios, social NHS staff and we have agreed to meet workers and health care assistants. I regularly in the new year. have also been able to meet with some This coming year will be an especially New assess to of our voluntary agencies and a host of important one for the partnership as we discharge service local communities. review our plans and aspirations for the now open in One of the things that has struck me future of Health and Social Care. It’s Galashiels the most has been the commitment, been a busy couple of months, but I will energy and compassion from everyone endeavour to get out as much as I can I’ve met towards doing their very best and if I haven’t met with you already, As part of the winter plan and to for the communities of the Borders. I’ve really hope to be able to do so soon. In help reduce demand on hospital also had lots of suggestions as to how the meantime, for those of you who had provision, the Partnership has we can make our work more efficient, a break over the festive period, I hope commissioned SB Cares to operate better and effective. To be fair, some of it’s was a fantastic one, and for those an assess-to-discharge unit these suggestions have been at odds who worked through, thank you. within Craw Wood in Tweedbank. with each other, but that’s why we are The new service opened on 4 With every best wish for you and here as a partnership, to thrash it all out! December with eight beds and yours for 2018. So don’t stop talking; the more we are all scope to increase this to 15 in the engaged in improving our services, the Robert McCulloch-Graham future. Thanks go to all the staff more likely we are to succeed. Chief Officer Health and Social Care involved in getting the new service operational within the timescales that were given. Borders General Hospital. Adults who If you would like more information or have transfer to Craw Wood will be assessed any queries, contact Jane at: jane.prior@ Referral to the service will be by the team to establish critical needs scotborders.gov.uk or on 01896 826271. managed by Jane Prior (General and, where a service is required, they will Manager Patient Pathways) and ensure that assessments and support For information, the number for Craw the START team based at the plans are completed. Wood is 01896 829154. 01 IT Integration Project IT is consistently identified by will help to sustain and enables video calls between clients staff one of the biggest areas of enhance people’s ability to live and practitioners – a virtual clinic opportunity to help improve joint independently. facility – has been successfully trialled working practices. Recognising this, • Workflow and Resource by the Orthopaedics Department at the joint Executive Management Management: to automate the BGH with Diabetes staff looking Team is continuing to developing and improve processes and to use it for hard-to-reach younger a joint IT Programme that will assist the smooth movement patients from January. Other services improve access to, and sharing of patients along pathways – interested include Tweeddale GPs for of, information across integrated including enabling an accurate engagement with local nursing/care services. In particular, the project will view of resource availability homes, the Mental Health Service for address four priority areas: and facilitates matching needs/ their Distress Brief Intervention pilot and requirements to those available the Out of Hours Service working with • Collaboration: to enable staff to resources. health professionals. Once enhanced share mail boxes and view/share WiFi is available in their care homes, SB calendars, and introduce file Project Manager, Graeme Cares will be exploring the potential for sharing capability. Dobson, said: “We are already the technology to help reduce hospital • Person Centric Data: to enable making practical progress on a admissions. staff to share appropriate number of important elements information about clients/ patients of the programme. Two early “Over the next few months we will (care record) in a secure and successes include the provision continue to roll-out the Attend Anywhere confidential way – ultimately, of WiFi connectivity at Coldstream facility and continue to develop and creating a single view of the Health Centre to give the Assistant implement the wider IT Programme, patient and enabling a single Homecare Manager access to the including developing a clear ‘road map’. update of records. Council network and the provision Once agreed, a further briefing note will • Assistive Technology (including of data points for the Transitional be produced.” Technology Enabled Care): to Care Facility in Waverley Care identify aids and monitoring Home in Galashiels. For more information, contact: capabilities (e.g. video [email protected] conferencing, movement “Attend Anywhere, a video sensors, alarms etc.) which conferencing application that Major investment in Waverley Care Home and Community Equipment Service unveiled The official opening of the new Community Equipment Service premises in Tweedbank took place in October. The recently completed refurbishments to Waverley Care Home in Galashiels were also unveiled. Both facilities are operated by SB Cares and received funding from the Partnership to deliver the transformations. Waverley now provides a fit for the future care home provision of 10 long stay beds as well as a new 16 bed transitional care facility. This new service delivers short term rehabilitation for up to six weeks for people who no longer need to be in hospital but require some additional support to regain their independence before returning home. The Community Equipment Service (formerly Borders Ability Equipment Service) now operates from a state of the art facility that has been designed community without delay. The building For more information, visit: to ensure community equipment is also contains an industrial washer/ www.sbcares.co.uk cleaned and recycled to the highest disinfector, improved welfare facilities possible standard in as short a time as for staff, a larger warehouse for Read more possible. This means that equipment increased stock holding and a public can be returned for use in the space for demonstrating equipment. 02 Integration Joint Board (IJB) update The IJB has welcomed Tris Taylor as a voting member. Tris is also a Non Executive member of the NHS Borders Board. Read more The latest meeting of the IJB took place on 18 December – papers are published to the SBC Calendar of Meetings. 2018 MEETING DATES ARE: 2018 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Council HQ, 2-4pm 12 23 11 20 22 17 Joint Inspection of Older Peoples’ Services As you should be aware, the Across the nine key indicators of The Care Inspectorate and Care Inspectorate and Healthcare performance, Inspectors found one Healthcare Improvement Scotland Improvement Scotland undertook to be good, five to be adequate and will be meeting with us in January to an inspection of our older people’s three to be weak. There were also 13 agree the final format of the action services between October 2016 recommendations for improvement plan. and February 2017. This involved which are currently being addressed submission of extensive advance through a draft action plan. Many of Read more information in the form of a report the actions have been completed and documentary evidence, three while the remaining reflect work For more information, contact weeks of on-site investigation, a that is already in progress. The Susan Henderson: file reading week and two weeks of Joint Inspection Executive Group [email protected] meetings with stakeholders. is monitoring progress of the plan The inspection report was and reporting this into the Executive published on 28 September. Management Team. Carers (Scotland) Act Implementation Locality Plan The new Carers Act (Scotland) comes into force on 1 April 2018. consultation Designed to support carers’ health and wellbeing and help make caring more sustainable, it also gives carers more rights including no longer needing to be providing ‘regular and substantial care’ before requesting Feedback received from a Carer’s Support Plan.