Solutions Focused Coaching Digital Business Skills If you need help kick-starting a new idea to set-up or grow Digital Business Skills is designed to help small businesses your business or if you have a particular challenge that is develop their knowledge of the internet, social media and currently facing you then Solutions Focus Coaching could be the benefits of getting their business online. From developing a answer. Spend 45 minutes one-to-one with a coach generating website to using email marketing and social media, the Digital purposeful actions for you to take the next steps towards Business Skills programme will equip small businesses with the success. It’s simple, effective and focused on the solution! confidence, skills and tools they need to benefit from the rapid growth of e-tailing and ultimately increase their bottom line. Business Drop In Day (mentoring) You will study the following three modules: Our business drop in day gives you the opportunity to speak • Understand your Customer and Digital Marketing to an experienced business person about the challenges (4 hours) - Tuesday 30th June 5 – 9pm you face or the questions you have. It may be that you need • Develop your Business Online (4 hours) – Tuesday 7 July 5 – 9pm to discuss your marketing plans, have cash flow challenges • Grow your Business through Social Media (4 or don’t know how to properly cost your service or product. hours) – Tuesday 14 July 5 – 9pm Whatever the issue is, drop in and come and speak to one of our experienced business mentors. No appointment necessary. Upon completion of all three modules you will receive the Level 2 Award in Digital Business Skills awarded by Ascentis. The Digital Business Skills programme is FREE to businesses with a workforce of less than Food Business Mentoring 250 employees and is ideal for small business owners and managers, Increase your rating and increase your profit market traders, business start-ups, entrepreneurs and sole traders. Access to a one-to-one mentoring session for those food businesses This is the first of three sessions. Delegates must commit to who want to improve their food hygiene rating and boost their profits. attend all three weekly sessions. In addition, you are required to attend a registration session on Tuesday 23rd June to Dementia Awareness workshop complete paperwork to qualify for this FREE training course. This interactive workshop will give delegates an introduction to dementia awareness in the workplace. Spot the signs and Allergen Management in learn how to support people with dementia. Delegates will also your food business have the opportunity to take part in practical exercises. All caterers are now required to provide information to their customers about the allergens in the food that they prepare and Sell Sell Sell serve. Learn from the experts about what you need to know Ever wondered why you didn’t close that last deal? Why your and how you can make it work for you in your business. competition seems to beat you even though you have a better product or service? Join us for the insightful session from one of Masterclass in International Trade the region’s leading sales professionals. This workshop will enable you to spot buying signals, handle objections, close deals and more An opportunity to hear about the latest support available and importantly build those long term relationships that will secure to network with other experienced exporters. Q&A session your business growth for the future. From a market stall to working included. The Chamber will be joined by guest speaker Jeremy for one of the UK’s largest blue chip engineering companies and Sidgwick of What More UK Ltd followed by a networking lunch. now successfully self employed, Stephen Leishman, has over 30 years of experience selling B2B both in the UK & internationally. Accessing Growth Finance for your business International Trade for beginners A range of funds are available to support businesses with their A guide to international trade for beginners, including support growth. Funds which could assist with capital investment projects available to help kick start new import and export ideas, one to one’s such as machinery, property improvement, building expansion and with International Trade Advisors and networking opportunities infrastructure improvement, sustainable transport grants and other with experienced exporters. The chamber will be joined by guest types of business finance and support. A funding presentation will speaker Stephen Saddler of Nortex International Export. Follows take place and businesses can meet with other funding providers. with a networking lunch prior to the next session with Baker Tilly. Delivered by East Lancashire Chamber of Commerce and Regenerate Pennine Lancashire with partners Access to Finance NW, Burnley Winning Business on Social Media Council business support team, Newground, Rosebud and Social media expert, Social Sam, will help you understand the the Lancashire County Council sustainable transport team. importance of social media for your business. He will highlight the most effective social networks and demonstrate how Is your front door open to cybercrime? best to use them to grow your business. As well as sharing In today’s world businesses are increasingly being seen as an easy his top tips, Sam will also reveal some useful tools that can target by cyber criminals. It’s therefore vital that all businesses take be used to save time and improve the content you share. If steps to protect their confidential information, bank details, passwords, you’re just getting started on social media or if you’d like to see customers lists and product data. Failing to act could seriously ruin more results, this is a valuable session not to be missed. your business and your wealth. In our session we will take you through the simple steps you can take to protect your critical information; Effective management of from personal password setting to why your employees are your your overseas expansion biggest risk in letting cyber criminals in through the front door. Allow us to guide you on managing your expansion overseas effectively. We will cover the commercial aspects of international trade, what you need to consider when preparing to trade internationally, the implications of international tax, funding and other important practicalities. We’ll also look at businesses from Lancashire who currently trade internationally and how these statistics compare to the rest of the UK. Employer financial support for Skills Creating a stronger community through Come along to Burnley College to learn more about the accredited Corporate & Social Responsibility (CSR) workplace courses and training for businesses and their employees. Local charities, community and voluntary groups make our A comprehensive package of courses and qualifications from entry communities stronger and enrich the lives of the people they level up to and including level 4 are available to employees, along serve. Find out how your business can become more responsible with specialist sector courses and bespoke training packages. by supporting your community. CSR is integrated into the daily life Training courses includes: Business and IT, Health and Social Care, of the Calico Group. Hear how they support the local community Manufacturing / Engineering, Construction, Health and Safety through CSR. Alicia Foley will explain the benefits to your business of CSR, why you should do it and the positive impact it has on Marketing – On-Line or Flat-Line your staff, your organisation and your environment. Gary Fox In this workshop you will get to grips with building an effective online from Business in the Community will explain the necessity of CSR marketing plan by understanding the three key aspects of online within business and provide an overview of opportunities where marketing: search optimisation, pay per click (i.e. Google AdWords) businesses can get involved in the local area. Take the opportunity and social media. By the end of this session you will be able to select to see and hear first hand how Community Solutions North West the most appropriate online marketing tools to support the growth are working with the business community to deliver great projects of your business and apply techniques which will optimise your such as the Burnley Food Bank and Community RePaint. website, improve your social media management and measure the success of your activity. Jean Atkinson is a Chartered Marketer with Prince’s Trust Enterprise Programme over 18 years international marketing experience. Jean owns Eden Thinking about starting a business or Self Employment? This workshop Marketing Ltd and is the founder of the Marketing Minds Academy. may just be the thing to get your thoughts in order and explain in plain language what may be required and many useful hints and tips. Procurement workshop: How to win If you are you age 18yrs-30yrs and unemployed or working fewer business with the public sector than 16hours/week you can go on to join the Princes Trust Enterprise Programme and get further support. If you are older than 18-30 you Would you like to work with the public sector? Have you tried previously can still attend this workshop and be signposted to other support. to win a contract and unsure why you didn’t win the tender? Join us for our free workshop covering all aspects of tendering for a • Day 1 all about young people: public and private sector contract. Our interactive workshops will Skills, Motivation, Goal setting, Money, Choices cover the following three aspects in one day: Tendering Simplified, • Day 2 Marketing and selling: Writing a successful submission and Winning the Contract. Customers/competitors, Promoting your business, Sue Evans, Procurement Officer with Burnley Council, will give Sales Techniques, Pitching for new Business, Customer care a talk about how to win business with Burnley Council.