ICT Forum 28 October 2014 Amsterdam Thomas Schnalke Managing Director 1 Figures Düsseldorf International Airport Sales revenues: 429.2 Mio. Euro Capital expenditures : 104.2 Mio. Euro Result for the year: 34.5 Mio. Euro Employees (headcount): 2,246 2 Connectivity in Europe Helsinki St. Petersburg Bergen Oslo Stockholm Moscow Riga Gothenburg Orenburg Glasgow Newcastle Billund Copenhagen Dublin Westerland Heringsdorf Leeds/Bradford Manchester Hamburg Poznan Birmingham Warsaw Cardiff Berlin Newquay London Amsterdam Leipzig Kiev Wroclaw Exeter Dresden Katowice Guernsey Frankfurt Karlovy Vary Jersey Prague Paris Luxemburg Nuremberg Krasnodar Stuttgart Munich Linz Nantes Friedrichshafen Vienna Budapest Basel Salzburg Zurich Graz Sarmellek Geneva Bucharest Venice Lyon Rijeka 20142 Milan Belgrade Trabzon Turin Zadar Varna Samsun Bilbao Montpellier Nice Rimini Burgas Erzurum Florence Split Pristina Zonguldak Dubrovnik Istanbul Bastia Ancona Podgorica Skopje Ankara Elazig Calvi Thessaloniki Kavala Bursa Barcelona Rome Bari Malatya Madrid Brindisi Edremit Kutahya Kayseri Gaziantep Mahon Olbia Naples Mytilene Lisbon Valencia Corfu Izmir Adana Palma Antalya Hatay Faro Athens Samos Alicante Ibiza Cagliari Lamezia Preveza Bodrum Gazipasa Terme Patras-Araxos Dalaman Jerez Malaga Kos Zakynthos Kalamata Thira Catania Rhodes Beirut Heraklion updatedFebschedule2014, Summer Chania Karpathos Larnaca 3 Intercontinental Non Stop Services Cancun Air Berlin 2/7 Cuba Air Berlin 1/7 Curacao Air Berlin 1/7 Dom. Rep. Air Berlin 3/7 Fort Myers Air Berlin 3/7 Los Angeles Air Berlin 4/7 Chelyabinsk Novosibirsk Omsk Miami Air Berlin 7/7 Barnaul New York – JFK Air Berlin 10/7 Kostanay Abu Dhabi Air Berlin 7/7 New York Chicago American 7/7 Chicago Los Angeles Beijing Chicago Lufthansa 5-7/7 Tehran Tokyo Atlanta Erbil Fort Myers Sulaymaniyah New York – EWR Lufthansa 7/7 Miami Dubai Emirates 14/7 Cuba Dubai Abu Dhabi Etihad 7/7 Cancun Dominican Rep. Abu Dhabi Atlanta Delta 7/7 Curacao Beijing Air China 5/7 Tokyo ANA 7/7 Barnaul Orenair 1/7 Chelyabinsk * Orenair 1/7 Novosibirsk* Orenair 1/7 Omsk* Orenair 2/7 Tehran Mahan Air 4/7 Sulaymaniyah Germania 2/7 Erbil Germania 1/7 Sulaymaniyah Iraqi Airways 1/7 Erbil Iraqi Airways 1/7 Kostanay* Hamburg Airlines 1/7 Source: Summer Schedule 2014; status Feb 2014; * Summer destination only 4 IT – Important factor of growth Examples for technical innovation at Düsseldorf Airport Aviation Airport Control Centre (ACC) Airport Collaborative Decision Making (A-CDM ) State-of-the-art Airport Control Centre (ACC) was A-CDM was fully implemented in April 2013 at Düsseldorf implemented in October 2012 at Düsseldorf Airport to Airport. ensure effective airport operations. - brings extra value to network operations overall The airport, airlines, ground handlers and authorities all A-CDM improves operational efficiency at airports by: work hand in hand in the ACC. - reducing delays - improving predictability ⇒ Central Airport Operations Data Base (AODB) - reducing buffer capacity As a component of ACC this platform brings together - optimising the utilisation of resources all traffic related data for smoother proceedings; all - giving the network more accurate take-off process relevant data is stored here. information, which is used in formulating Air Traffic Flow Management (ATFM) slots. Implemented in Frankfurt, Munich, Brussels, Paris CDG, Helsinki and Düsseldorf. 5 IT – Important factor of growth Examples for technical innovation at Düsseldorf International Airport Non Aviation Mobile solutions, applications Retail e. g. Mobile Travel Assistant iBeacons - co-operation with German Airports Association (ADV) - optimized and controlled - destination-related app / booking of valet parking, passenger flow in shops all kinds of information about the destination e.g. - for purposes of market weather forecast etc. research e.g. Mobile App for DUS Advertising / new media Parking DUS ad Walk • Realtime pre-booking DUS AD WALK, Mall Video and Station Video combine all • Robot parking „Ray“ of the advantages of digital out -of -home advertising . Travelers at DUS can leave their cars near the airport terminal and a robot handles parking for them Innovation: technical equipment of passers-by can be recognized via Bluetooth for market research purposes 6 IT – Important factor of growth Examples for technical innovation at Düsseldorf International Airport Organisational efficiency Business Intelligence (BI) Big Data? Collection of complete company data and figures for economic and traffic related assessments. 7 Thank you forfor your attentionattention!! 8.