unrwa headquarters amman department of internal oversight services decentralized evaluation of unrwa gender initiative (2014-2017) external evaluator – Laura Maritano, PhD report editor – Fabio Bezerra © 2018 UNRWA about unrwa UNRWA is a United Nations agency established by the General Assembly in 1949 and mandated to provide assistance and protection to some 5 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip achieve their full human development potential, pending a just and lasting solution to their plight. UNRWA services encompass education, health care, relief and social services, camp infrastructure and improvement, and microfinance Cover Photo: Participants of the “Empowerment Programme for Female-Heads of Households (FHH)” project – here during a training session in the Women Programme Centre in Nuseirat, central Gaza. © 2016 UNRWA Photo by Tamer Hamam department of internal oversight services 1 table of contents table of contents .................................................................................................................... 1 list of tables........................................................................................................................... 3 list of boxes ........................................................................................................................... 3 list of charts .......................................................................................................................... 3 abbreviations and acronyms .................................................................................................. 4 1 executive summary ..................................................................................................... 5 2 background and rationale for the evaluation ............................................................... 8 3 methodology .............................................................................................................. 10 3.1 evaluation criteria and the gi expected changes........................................................... 10 3.2 evaluation questions and tools ...................................................................................... 11 3.3 data collection process ................................................................................................. 13 3.4 data analysis .................................................................................................................. 13 3.5 challenges and limitations ............................................................................................ 14 3.6 structure of the report .................................................................................................. 15 4 findings ...................................................................................................................... 16 4.1 relevance ....................................................................................................................... 16 4.1.1 relevance to women's needs ..................................................................................... 16 4.1.2 contribution to gender mainstreaming within unrwa ............................................... 18 4.2 efficiency ........................................................................................................................ 19 4.2.1 efficiency and cost-effectiveness .............................................................................. 19 4.2.2 meal system .............................................................................................................. 20 4.2.3 gi structure and partnership with cbos ..................................................................... 22 4.3 effectiveness.................................................................................................................. 23 4.3.1 srs component ........................................................................................................... 24 4.3.2 gbv component .......................................................................................................... 26 4.3.3 fhh component ........................................................................................................... 30 4.3.4 ywlp component ......................................................................................................... 32 4.4 impact ............................................................................................................................ 34 4.5 sustainability ................................................................................................................. 36 4.5.1 financial and organizational sustainability ................................................................ 36 4.5.2 sustainability of the project outcomes ...................................................................... 36 5 lessons learned and recommendations ..................................................................... 38 2 decentralized evaluation of unrwa gender initiative (2014-2017) annex 1 – management response ......................................................................................... 42 annex 2 - evaluation terms of reference ............................................................................... 54 annex 3 - methodology ......................................................................................................... 59 annex 4 - fdgs sampling ....................................................................................................... 66 annex 5 - survey sampling .................................................................................................... 67 annex 6 - desk review documents......................................................................................... 68 annex 7 - fieldwork schedule ................................................................................................ 70 annex 8 - people met during fieldwork ................................................................................. 73 annex 9 – srs charts and tables ............................................................................................ 75 annex 10 – gbv women charts and tables ............................................................................. 85 annex 11 – gbv men charts and tables ................................................................................ 103 annex 12 – fhh charts and tables ........................................................................................ 108 annex 13 – ywlp charts and tables ...................................................................................... 114 annex 14 – gender initiative logical framework ................................................................... 122 annex 15 – efficiency calculations ....................................................................................... 126 department of internal oversight services 3 list of tables table 1- gi beneficiaries .............................................................................................................. 9 table 2 - survey sample size and response rate ...................................................................... 13 table 3 - cost efficiency ............................................................................................................ 21 table 4 - cost effectiveness.......................................................................................................... 22 table 5 - summary of main achievements .................................................................................... 24 table 6 - percentage of women reporting positive changes (srs component) ......................... 25 table 7 - percentage of women reporting positive changes (gbv component -rights awareness) ..................................................................................................... 26 table 8 - percentage of women reporting positive changes (gbv component - gbv protection mechanisms) ................................................................................... 28 table 9 - percentage of women reporting positive changes (gbv component - community activism) ................................................................................................ 28 table 10 - percentage of men reporting positive changes (gbv component) ........................... 29 table 11 - percentage of women reporting positive changes (fhh component) ....................... 30 table 12 - percentage of women reporting positive changes (ywlp component) ..................... 33 list of boxes box 1 - gender initiative’s outcomes and goal ......................................................................... 11 list of charts chart 1 - women having started a small enterprise (fhh component) ..................................... 31 4 decentralized evaluation of unrwa gender initiative (2014-2017) abbreviations and acronyms CAWI Computer Assisted Web Interview CBO Community-Based Organisation CEDAW Convention on the Elimination of All Forms of Discrimination against Women CMHP Community Mental Health Programme EMIS Education Management Information System ESU Educational Support Units for Youth in the Gaza Strip FGD Focus Group Discussion FHH Female-headed household / female heads of households GBV Gender-Based Violence GES Gender Equality Strategy 2016-2021 GFO Gaza Field Office GI Gender