Solution Blueprint Internet of Things (IoT) Improving Transportation Safety, Efficiency, and the Customer Experience with the Internet of Things (IoT) Kontron* uses intelligent gateways based on Intel® technology in connected transportation systems. Executive Summary Digital information has become the life blood of the transportation industry with networks of computer chips and sensors integral to nearly every aspect, including public transport, fleet management, surveillance, ticketing, passenger information, etc. Today, most systems operate in relative silos, but this is changing as municipalities see the compelling benefits from improved information sharing. This is what the Internet of Things (IoT) is designed to do: provide the connectivity, Driving a data revolution in security, interoperability, analytics, and monetization capabilities that enable intelligent transportation. the transportation industry Information in the right hands at the right time opens the door to all sorts of possibilities. In the case of buses, real-time passenger count data allows fleet operators to better optimize timetables to ensure sufficient numbers of buses are scheduled on heavily-travelled routes. Analytics software can provide scheduling suggestions based on passenger patterns correlated to the time of day, holidays, local events, weather, etc. Vehicle diagnostic information helps operations crews perform preventive maintenance, as in making a preemptive repair (e.g., replace Improving Transportation Safety, Efficiency, and the Customer Experience with the Internet of Things (IoT) Table of Contents brake pads, worn tires) to avoid a Solution Benefits breakdown or an expensive major repair. Intelligent transportation based on Executive Summary . 1 Up-to-date timetables on information IoT technologies from Kontron and Key Business Objectives . 2 displays give passengers en route a Intel can ultimately help municipalities higher level of customer service. Business Challenge . 2 achieve their major objectives: But standing in the way of shared Solution Benefits . 2 • Improved Safety: transportation information, much of Intelligent transportation systems Solution Overview . 3 the existing infrastructure is made up use video surveillance to protect Technology . 5 of many decades-old systems, and customers’ physical well-being getting them all connected to an IP IoT Tenets . 7 and monitor driver performance; network could take considerable effort. proactive maintenance to keep public Summary . 8 Helping overcome this issue, IoT-based transport vehicles running well; and solutions from Kontron* and Intel are Resources . 8 informed navigation to enable drivers designed to make it easier for legacy to avoid routes with dangerous and new systems to communicate with situations (e.g., chemical spill), just to each other so municipalities can take name a few capabilities. advantage of the power of data-driven transportation. • Higher Efficiency: Maintenance issues can be addressed Key Business Objectives more promptly and before costly breakdowns occur by enabling drivers Improve transportation safety, and operations personnel to see efficiency, and customer experience exactly what is happening on a heavy with a connected transportation system commercial vehicle, based on data that takes full advantage of data. from its hundreds of sensors. Business Challenge • Enhanced Customer Experience: With wireless connectivity and Rather than replace existing infrastructure infotainment solutions, customers with new Internet-enabled systems, on the move can access travel municipalities require a compatible information, like updated timetables, solution that delivers seamless and secure smart parking, points of interest, communication between legacy systems street maps, etc., to make their and the cloud. journey as smooth as possible. • New Revenue Streams: Incremental revenue can be generated by offering new services on trains, such as on-demand video for passengers or ad space for advertisers. 2 Improving Transportation Safety, Efficiency, and the Customer Experience with the Internet of Things (IoT) Figure 1. Examples of Electronic Systems Used in Transportation Solution Overview video recorders, and transportation Bus lines, truck fleets, and rolling stock computers. In addition, Kontron offers (e.g., trains, metro) are increasingly environmentally-hardened display using more electronic systems to lower units for drivers and passengers. transportation system cost, improve These platforms feature high reliability, and increase passenger performance density and low power comfort and services. Figure 1 shows consumption in a small footprint, Kontron offers a some examples, including video low-profile design that offers comprehensive line of surveillance, Internet-on-train, fleet integrators more flexibility in terms management, driver information, and of the number of available I/O. The operational computers ticketing. However, the complexity of family of computers also provides that are proven, rugged, this infrastructure requires a uniform long-term support by design, based device structure with respect to data on its modularity and seamless and designed expressly acquisition, control, and security. technology insertion of the processor, for the transportation Kontron, with help from Intel, is storage, I/O, and power supply unit. addressing these challenges by The computers are equipped with market. applying IoT technologies, which a dedicated microcontroller, which were developed to handle such continuously monitors all functions requirements. and independently reports on In particular, Kontron offers a application status while the CPU is in comprehensive line of operational normal operation. These innovative computers that are proven, rugged, capabilities allow transportation OEMs and designed expressly for the to significantly decrease development transportation market. The computers efforts for faster time-to-market, while function as gateways, control also reducing maintenance costs and management systems, network the total cost of ownership. 3 Improving Transportation Safety, Efficiency, and the Customer Experience with the Internet of Things (IoT) Data Center or Cloud Rugged Display Remote I/Os Wi-Fi, GSM, 3G/4G Multifunction IoT Gateway Vehicle Bus (MVB) Train Lines Wire Train Bus (WTB) Traction Brakes I/Os These platforms feature Figure 2 . Train Management System Usage Model high performance Solution Implementations Figure 3 shows an IoT gateway that density and low power The following covers four collects and sends data to a machine consumption in a small transportation usage models geared data cloud via a secure protocol, such toward improving efficiency, security, as HTTPS. Cloud hosted web-based footprint, low-profile and the customer experience: applications can remotely monitor, design that offers manage, and control train devices. 1) Train Management System – The data is then transferred from the integrators more flexibility Improved Efficiency cloud to the train company’s data The train management system in terms of the number of center, where it can be processed monitors and runs diagnostics on a further by logistics, diagnostics, and available I/O. wide variety of non-critical systems analytics applications. in and around the car, including door locks, heating and cooling (HVAC), 2) Passenger Service Systems – traction, and brakes, as shown in Enhanced Customer Experience Figure 2. It provides a single view of IoT technologies can help improve train car status, thus making the driver the customer experience on trains and operations team more efficient. and buses by delivering the services For instance, the driver can view passengers now expect in an vehicle status, speed, and warnings on increasingly connected world. For a ruggedized display. instance, passenger information API Access Data Center Running Analytics Machine Data Portal Access Cloud Operations Center CSV, XML, JSON Internet HTTPS FTP Train Company GSM, UMTS, CDMA, LTE (2.5G/3G/4G) Display IoT Gateway Analog MVB Figure 3 . Machine Data Movement 4 Improving Transportation Safety, Efficiency, and the Customer Experience with the Internet of Things (IoT) systems provide up-to-the-minute updates on route stops, schedules, Data Center and train changes. Internet-on-train or Cloud enables passengers to stay in touch Wi-Fi, GSM, 3G/4G via email and social media, and Wi-Fi provide access to weather forecasts, Ethernet, Wi-Fi news, and entertainment. Video Network Passenger on demand can be streamed to Video Passenger Information Mobile Recorder passengers’ mobile devices, making Device Display long trips more fun. These usage models are made possible Figure 4 . Passenger Service Systems Usage Model by a local network video recorder that delivers power-efficient computing connects passengers to the Internet Technology performance. The rugged design and service providers, as shown in This section describes the technology ensures stable operation in harsh Figure 4. Train companies can generate ingredients available to deploy environments and is ideal for any incremental revenue by streaming intelligent transportation solutions like transportation (bus line, truck fleet content to passengers or showing ads the ones previously described. or railway) application, such as for a fee. Transportation control systems must passenger information systems, video 3) Video Surveillance – be designed to withstand the toughest surveillance, and transport vehicle Increased Safety environmental conditions: