PayPoint plc Results for the six months to 30 September 2018 FINANCIAL HIGHLIGHTS Six months to Six months to 30 September 30 September 2018 2017 Change Revenue £106.1m £97.6m 8.7% Net revenue1 £55.6m £56.5m (1.6)% Operating margin2 45.8% 43.1% 2.7ppts Operating profit £25.5m £24.4m 4.5% Profit before tax £25.3m £24.4m 4.0% Earnings per share 30.1p 29.1p 3.5% Ordinary interim dividend per share 15.6p 15.3p 2.0% Additional interim dividend per share 12.2p 12.2p 0.0% Total dividend per share 27.8p 27.5p 1.1% Cash generation3 £27.6m £26.5m 4.1% Net corporate cash at period end £0.6m £9.5m (93.5)% Client funds and retailer deposits at period end £32.7m £18.1m 81.2% Good progress against PayPoint’s strategic priorities • Embed PayPoint in the heart of convenience retail o PayPoint One installed in 10,242 sites as at 30 September 2018, an increase of 1,692 since 31 March 2018 with EPoS Pro live in over 400 sites. PayPoint remains on target to achieve 12,400 PayPoint One sites by 31 March 2019 with 11,246 sites now4 installed. o PayPoint One average weekly service fee per site has grown to £15.01 from £14.29 and total service fee revenue has grown by 39.8% to £4.8 million. • Become the definitive parcel point solution o eBay agreement signed and now rolled out to 2,500 Collect+ sites. o Good progress being made with other parcel opportunities. o Collect+’s Trust Pilot rating of 9.2, reconfirming Collect+ as consumers’ favourite delivery solution. • Sustain leadership in ‘pay-as-you’ go and grow digital bill payments o 11 new UK bill payment and top-up clients were set live with a further six new clients secured including Monzo Bank which has over 1 million customers. o Continued strong growth in MultiPay with transaction growth of 55.7%, net revenue up 64.7%, and over 10 million transactions in the period. o First phase of the Payzone network migration underway in Romania. • Innovate for future growth and profits o More retailers will be able to manage stores remotely and ‘on the move’ with the imminent launch of an iOS mobile app to complement the existing android app. Organisation and service delivery o Increased the speed of answering retailer calls by 80% through the implementation of an improved Interactive Voice Response System. o PayPoint Retail Operations team have improved PayPoint One installation efficiency levels by 40% following the introduction of Salesforce CRM to manage workflow. 1 Net revenue is an alternative performance measure. Refer to note 2 to the interim financial statements for a reconciliation to revenue. 2 Operating margin is an alternative performance measure and is calculated by dividing operating profit by net revenue. 3 Cash generation reflects operating cash flows including movements in working capital, but excluding movement in client and retailer deposits as detailed in note 14 to the interim financial statements. 4 As at 26 November 2018. 1 Financial highlights o Net revenue of £55.6 million was down by 1.6% on a reported basis, but with underlying growth of £1.8 million, or a 3.2% increase excluding the £2.2 million impact of the closure of the Department of Work and Pensions’ Simple Payment Service (SPS) and the revised Yodel commercial terms. o Underlying net revenue growth was driven by strong performance in UK service fee revenue, up 39.8%, and in Romania, up by 33.2% to £6.8 million which was partially offset by the marginal decline of £0.3 million in UK bill payment and top-up net revenue. o Network costs of £30.2 million1 were £1.9 million lower than last year of £32.1 million and include a £1.7 million benefit from improved VAT recovery. Excluding this, costs were slightly lower than the £32.1 million for the same period last year, reflecting the ongoing improvement in operational efficiencies, partially offset by £1.1 million increase in Romania driven by including Payzone overheads for six months. o Profit before tax of £25.3 million was up 4.0% including a £1.7 million benefit from improved VAT recovery related to prior years. o Net corporate cash of £0.6 million reflects cash balances of £6.6 million less £6.0 million financing facility usage. o Client funds and retailer deposits at period end increased to £32.7 million primarily due to recognising retailer deposits on the statement of financial position. o Continued strong cash conversion with £27.6 million cash generated2 from profit before tax of £25.3 million. o Ordinary interim dividend of 15.6 pence per share, an increase of 2%. Additional interim dividend of 12.2 pence per share. Total dividend of 27.8 pence per share. Dominic Taylor, Chief Executive, said: “I’m pleased with the progress PayPoint has made over the past six months. We are executing against the roadmap and our strategic priorities outlined in May, delivering underlying net revenue growth of 3.2% and reported profit before tax growth of 4.0%. The business also continues to innovate in an evolving retail and payments environment, developing new technologies and propositions that are transforming the way our customers operate and run their businesses. The roll out of PayPoint One has continued at pace, expanding to 11,2463 sites and with EPoS Pro now live in 4783 sites. We remain on target to achieve 12,400 PayPoint One sites by 31 March 2019. Service fee revenue from PayPoint One also grew by 39.8% in the period, contributing to the increase in underlying net revenue, with the new terminal providing tangible benefits for our retailers, enabling retailers to drive increased profitability and efficiency in their stores. In parcels, our new carrier partnership with ebay is now live in 2,500 sites ahead of the festive season and we remain focused on delivering at least two additional carriers in 2019. E-money and MultiPay volumes grew strongly and a further six clients were secured including one of the UK’s fastest growing digital bank challengers, Monzo. In Romania, we continue to see good growth as we integrate Payzone. The good performance of the first half underpins the Board’s confidence that as PayPoint’s growth drivers continue to develop there will be progression in profit before tax for the full financial year to 31 March 2019.” Enquiries PayPoint plc Finsbury (Tel: 0207 2513 801) Dominic Taylor, Chief Executive (Tel: 01707 600 317) Rollo Head Rachel Kentleton, Finance Director (Tel: 07843 074 906) Andy Parnis A presentation for analysts is being held at 11.45am today (29 November 2018) at Canaccord Genuity Limited, 88 Wood Street, London, EC2V 7QR. This announcement is available on the PayPoint plc website: www.paypoint.com 1 Network costs consist of £21.0m administration expenses, other cost of revenue £9.1m (Note 4) and net finance costs of £0.1m. 2 Cash generation reflects operating cash flows including movements in working capital, but excluding movement in client and retailer deposits as detailed in note 14 to the interim financial statements. 3 As at 26 November 2018. 2 CHIEF EXECUTIVE REVIEW PayPoint has made good progress in the first six months of the year and delivered a financial performance in line with its expectations. PayPoint One is critical to the evolution of the business and is now in over half of PayPoint’s independent convenience retail estate. This is the first Christmas with ebay live as a partner on the Collect+ network and there has been good progress integrating Payzone into the Romanian business. In addition, there was continued progress in service delivery and improvements to the organisation. All of this means PayPoint is now a stronger business with a firm foundation in place to deliver future growth and cash returns to shareholders. Net revenue of £55.6 million was down 1.6% on a reported basis, but with underlying growth of £1.8 million, or 3.2% increase, excluding the £2.2 million impact of the closure of Department of Work and Pensions’ Simple Payment Service (SPS) and the £0.5 million impact from the revised Yodel commercial terms. Underlying net revenue growth was achieved from PayPoint’s growth areas of UK Retail services which increased by £0.4 million to £18.9 million and Romania which increased by £1.7 million to £6.8 million partially offset by UK bill payments and top-ups which reduced by only £0.3 million. Profit before tax improved to £25.3 million, an increase of £0.9 million from £24.4 million for the same period last year, this included a £1.7 million benefit from improved VAT recovery following the VAT tribunal ruling in 2017. Earnings per share increased to 30.1 pence (September 2017: 29.1 pence). An interim ordinary dividend of 15.6p per share (2% increase) and an additional interim dividend of 12.2 pence per share have been declared. The total dividend of 27.8 pence per share will be paid on 11 January 2019. MARKET OVERVIEW The markets in which PayPoint operates continued to evolve. Key trends and changes since the end of the financial year include: • Parcels o UK parcel volume growth was 12.6% over the eight months to August driven by growth of online retail sales which increased 14.5%1. o Click and collect market is 118 million parcels per year which is expected to double by 20252.