Federal Reserve Banks Cash Services Manual of Procedures

Federal Reserve Banks Cash Services Manual of Procedures

Addendum to the Cash Services Manual of Procedures (CSMOP) dated 1/4/2016 for Currency Deposit Requirements Change Effective 6/25/2018 The Federal Reserve Banks are in the process of amending the Cash Services Manual of Procedures (CSMOP) dated January 4, 2016, to reflect the operational change that Depository institutions (DIs) will no longer be required to deposit $50 and $100 denominations faced with the portrait-side forward. Effective June 25, 2018, DIs may package and deposit notes of all denominations, including $50s and $100s, without regard to direction or facing. Section 4.2: Preparing a Currency Deposit is changed as follows: • Page 7: Packaging requirement instructions remove the portrait-facing orientation requirement for $50 and $100 denominations (changes marked below). • Page 8: Instructions remove the reference to bank stamp placement for $50 and $100 denominations (changes marked below). An official update to the CSMOP is underway, and the Federal Reserve will provide notification when it is published on the FRBservices.orgSM website. In the interim, DIs are encouraged to deposit all denominations of bank notes without regard to direction or facing. Contact For questions related to these changes, contact your servicing Federal Reserve Bank Cash office. Note: This addendum is not part of the official Cash Services Manual of Procedures (CSMOP) that went into effect on January 4, 2016. It serves as interim approval to eliminate the facing requirement for $50 and $100 denominations. An updated version of the CSMOP is planned for 2019. The Financial Services logo and “FRBservices.org” are service marks or trademarks of the Federal Reserve Banks. A complete list of marks owned by the Federal Reserve Banks is available at www.FRBservices.org. Federal Reserve Banks Cash Services Manual of Procedures CASH SERVICES Effective January 4, 2016 Federal Reserve Banks 1 Cash Services Manual of Procedures Effective January 4, 2016 CASH SERVICES Table of Contents 1.0 INTRODUCTION ....................................................................................................... 3 2.0 DEFINED TERMS ..................................................................................................... 3 3.0 OBTAINING AND RECEIVING CASH SERVICES .................................................... 3 3.1 REQUIREMENTS FOR OBTAINING AND RECEIVING CASH SERVICES ............................. 3 3.2 UCAP – FREQUENCY OF ORDERS/DEPOSITS ............................................................ 3 3.3 CROSS-SHIPPING CURRENCY .................................................................................. 4 3.4 CUSTODIAL INVENTORY PROGRAM ........................................................................... 4 3.5 BUSINESS CONTINUITY – PREPARING FOR CASH SERVICES DISRUPTIONS .................. 4 3.6 THIRD PARTY ARRANGEMENTS ................................................................................ 5 3.6.1 Cash Depots ................................................................................................................. 5 3.6.2 Coin Terminals .............................................................................................................. 5 3.6.3 Coin Exchange Program ............................................................................................... 6 4.0 DEPOSITS OF CASH ............................................................................................... 5 4.1 APPROVED PACKAGING FOR CURRENCY DEPOSITS ................................................... 5 4.2 PREPARING A CURRENCY DEPOSIT .......................................................................... 6 4.3 PROCESS FOR HANDLING COUNTERFEIT OR UNLAWFULLY ALTERED CURRENCY OR COIN ............................................................................................................................ 8 4.4 PROCESS FOR HANDLING CONTAMINATED CURRENCY ............................................... 8 4.5 PROCESS FOR HANDLING MUTILATED CURRENCY ..................................................... 9 4.6 APPROVED PACKAGING FOR COIN DEPOSITS ............................................................ 9 4.7 PREPARING A COIN DEPOSIT .................................................................................. 10 4.8 CURRENT COIN ..................................................................................................... 11 4.9 UNCURRENT COIN DEPOSITS ................................................................................. 11 4.10 HANDLING BENT OR PARTIAL COIN ....................................................................... 11 4.11 PROCESS FOR HANDLING CONTAMINATED COIN .................................................... 12 4.12 CREDITING YOUR ACCOUNT FOR CURRENCY AND COIN DEPOSITS ......................... 12 5.0 ORDERS FOR CASH ............................................................................................. 12 5.1 METHODS FOR ORDERING CASH ............................................................................ 12 5.2 SUBMITTING CURRENCY ORDERS ........................................................................... 12 5.3 NEW CURRENCY ORDERING .................................................................................. 14 5.4 VERIFICATION........................................................................................................ 14 5.5 SUBMITTING COIN ORDERS .................................................................................... 15 5.6 NEW COIN RELEASES ............................................................................................ 16 5.7 LARGE COIN ORDERS ............................................................................................ 16 5.8 DEBITING YOUR ACCOUNT ..................................................................................... 17 6.0 HANDLING DIFFERENCES IN CURRENCY AND COIN ........................................ 17 6.1 FILING A DIFFERENCE CLAIM IN CURRENCY ORDERS RECEIVED ............................... 17 6.2 DIFFERENCES FOUND IN COIN ORDERS RECEIVED .................................................. 18 6.3 DISPUTING A DEPOSIT ADJUSTMENT ....................................................................... 19 7.0 TRANSPORTATION OF CASH ............................................................................... 19 7.1 TRANSPORTATION BY ARMORED CARRIER .............................................................. 19 7.2 DOCK ACCESS SCHEDULE ..................................................................................... 19 GLOSSARY OF TERMS ............................................................................................... 21 Federal Reserve Banks 2 Cash Services Manual of Procedures Effective January 4, 2016 1.0 INTRODUCTION This Cash Services Manual of Procedures (CSMOP) and, as applicable, any contract governing international Currency activity executed in accordance with Section 3.1 of Operating Circular 2 contains the requirements that apply to an Institution’s Currency and Coin transactions with a Federal Reserve Bank. An Institution that orders from and/or deposits Currency and Coin with a Federal Reserve Bank shall adhere to this CSMOP, and/or such contract, which contains the prescribed procedures for FRB Cash Services. If there is a conflict between the CSMOP and such contract, the contract controls. 2.0 DEFINED TERMS All terms used and not specifically defined in this CSMOP shall have the meaning set forth in Operating Circular 2. 3.0 OBTAINING AND RECEIVING CASH SERVICES 3.1 Requirements for Obtaining and Receiving Cash Services To obtain Cash Services, Institutions must comply with all applicable requirements noted in Operating Circular 2. For information and forms to add or modify Your service, for new financial services customer set-up forms and instructions, or for the steps to follow for making service set-up changes following mergers, acquisitions, and consolidations, refer to the following link on the Website: https://www.frbservices.org/resources/service-setup/index.html Not to exceed one year following a merger or acquisition, the surviving institution must determine which of its surviving endpoints will be designated to receive Cash services. 3.2 UCAP – Frequency of Orders/Deposits Under the Uniform Cash Access Policy (UCAP), an FRB provides a basic level of free access for all Institutions. Customers requesting deposits or orders beyond the basic level of access will be assessed a fee, depending on the volume and frequency of the access. The basic level of service allows each Institution to designate up to ten Endpoints per Zone, each of which will be allowed one deposit and one order per Business Week, free of charge. Each of the ten Endpoints may receive additional free access each Business Week (up to once per day) for any deposit or order that exceeds the aggregate high Bundle threshold of 20 Bundles. Additionally, if an Institution has more than ten Endpoints that exceed 50 Bundles per deposit or order (the large volume threshold), these Endpoints will also receive free access. Federal Reserve Banks 3 Cash Services Manual of Procedures Effective January 4, 2016 The FRB recognizes that an Institution’s Cash Service needs may exceed the levels defined for free access. To accommodate the demand for additional access to FRB Cash Services, supplemental access will be allowed for a fee. The current level of the fee can be found at: https://www.frbservices.org/servicefees/index.html For specific requirements and additional information, refer to

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