Batch A Voorblad Documenten 5 – 7 Batch A Document 5 Netherlands Enterprise Agency > P.O. box 93144, 2509 AC The Hague, The Netherlands NetherlandsEnterpriseAgency Prinses Beatrixiaan 2 2595 AL The Hague eVentures Europe BV P0. box 93144 Attn. Mr V. Kouwen hoven 2509 AC The Hague Postbus 301 The Netherlands www.rvo.nI 1400 AH BUSSUM Contact Date 11-10-20 17 [email protected] Regarding: Green Safaris Project title Fish feed pioneer Him Dana empowers Nepali fish farmers Dear Mr Kouwenhoven, Reference number th th PSI12ZM21 On June 6 2017 1 sent you a letter with regard to the Final Report. On July 5 2017 a meeting took place between Eventures and RVD, with and in Utrecht. During this meeting this letter was discussed and 13thseveral agreements on the finalization of the project were made. On September 2017 the Netherlands Enterprise6th Agency (RVO) received your letter which responded to Enciosure our letter of June 2017 and in which you submitted additional information. In 1 this letter 1 will reply to your letter. 1 have assessed the additional information that has been submitted for the Sub Results and the Means of Verification (M0V’s). My conclusion is that several MoVs and sub results are complete now, however several are not complete yet. 1 refer to the Statement of Expenses (S0E) for the overview and to the narrative text below. As 1 have stated in my previous letter you have the possibility to complete the Sub-Resuits until December 31st 2017. » Sustainable. Agriculcural. Innovative. International. Page 1 of 5 Netherlands Enterprise Agency Based on my assessment of the following Sub-Results, please find my conciusion below. Sub-Result 3.2 “Two (2) Additional electric vehicles delivered and transformed”. 5th During the meeting of July 2017 it was agreed upon that: “Eventures zal alsnog bewijs aanleveren dat zij door overmacht niet in staat zijn geweest meerdere e-landy’s aan te schaffen”. You submitted an explanation from your side on the missing e-landy, but no proof. 1. Please submit proof that no other e-landy’s could be produced/purchased. This could be a statement of EMKA or communication between Eventures and EMKA. M0V 4.1.1 “Employment records inciuding name, date of birth, gender, salary and position.” You have explained how the salaries are calculated and what additional fees and costs are included. The salaries meet the set target in Sub-Result 4.1. 14th M0V 4.1.1 On September 2017 1 received a payroll on which the 11 farm staff members are mentioned. However the farm employees seem not to be part of Ila Safari Lodge payroll. 2. Please submit a payroll of Ila Safari Lodge in which the farm staff is included as well, or a payroll which makes dear that farm employees have similar working conditions (NAPSA etc). M0V 4.1.1 With regard to overwork you stated that overwork is paid out according to Zambian law. What is not dear to RVO yet, how this can be seen on the payroll and how your administration is set-up. 3. Please elaborate on your administration of overwork and how can we see on the payroll that overwork has been paid out. MoV 4.1.2 “Copy of one (1) labour contract per position. The contract respects and explicitly mentions the labour standards and minimally includes the date of birth, working hours, overtime policy, days of leave and policy of conflict settlement’ 4. Please submit contracts of the farm workers, which show that the employees have the same rights as other employees. MoV 4.2.1 “Updated training logbook: training reports drafted by the trainers covering all training subjects, all days on which training was given and names of trainees and trainers.” You submitted additional information on the trainings, but RVO stili did not receive full accountability of all trainings. E.g. you have provided us with attendance sheets of training of Lobster Ink trainings. 1fl am correct these belong to training number 4 “full training lodge staff”. You budgeted 750 days for training 4. However, if 1 sum up all the Lobster Ink training days (did all sessions take a whole day? ) these total less than 250 days maximum. 1 still miss more than around 500 days of training. 5. Please provide us with an updated training Iogbook in which jj days on which training was given and names of trainees and trainers are included. Page 2 of 5 Netherlands Enterprise Agency 6. Could you please clarify whose signature (of the trainer) has been used on the attendance sheet of the trainings of May 25thi 2016 and June 5th 2016? M0V 4.3.1 “Copy of the health and safety program.” You submitted an Annex on Client Safety. In your letter you indicated that “er tal van aanvullende procedures bestaan die specifiek toezien op de omstandigheden van staf en gasten”. To RVO the company policy, procedures and responsibilities are not dear as RVD did not receive the additional specific procedures. We have for example no insight in your safety policy and procedures with regard to water quality, legionella, food safety, (maintenance of) solar system, biogas installation, use of sludge and emergency plans 7. Please provide proof of the additional safety procedures M0V 2.3 “Completed design and engineering plan for the biogas installation, in accordance with international health, safety and environmental rules and regulations’ You have submitted Annex 5 in which the technical details are presented. You indicated that “in Zambia is hiervoor geen (externe) keurings instantie aanwezig die een ander ook nog extern kan assessen en bevestigen”. The background of the MoV is that biogas can be explosive. In order to guarantee the safety of your staff and guests we highly recommend an expert check. 8. You could for example hire aSouth African inspection body, that also could advice on maintenance of the installation. 9. Could you give an indication how much sludge of biogas installation has already been used for the farm? M0V 5.5.1 “Green Safaris is operational and has serviced at least 1,050 guests with an average overnight stay of 2.3 nights, leading to a turnover of€ 540,000, and has sold 630 individual silent safaris leading to a turnoverof€ 11,340 during the periodJune 2014 - June 2015’ You indicated that “opgegeven was een beoogde omzet van €540.000 over de eerste 18 maanden, waarbij extrapolatie van het bereikte resultaat over de eerste 6 maanden zou uitkomen op €588.000”. With regard to the silent safaris you mention that “het beloofde aantal ritten is dan ook wel degelijk behaald”. For PSI a calculation or extrapolation of sales is not sufficient. We need the real numbers of sales. On July 2017 you indicated that “de huidige e-landy ingezet wordt voor safari’s, net als de e-boat” and we agreed upon the following: “Eventures levert hier een rapport over aan”. This report has not been submitted. 10. RVO needs Droof that this subresult has been achieved. Therefore we need the Legally signed Protocol of Production, copy of sales records and two (2) copies of legally signed sales contracts and accompanying invoices in English or translated into English. The riumber of silent safaris should be specified in sales of both e-landy and e-boat safaris, as discussed on July MoV 5.5.2 You submitted the questionnaire of the Green Line Responsible Tourism Certification Programme. Page 3 of 5 Netherlands Enterprise Agency We do have the following question with regard to the questionnaire. 11. Could you please indicate how Ila Safari Lodge will implement the recommendations and in what time frame? Budget. On July 5” 2017 you indicated that “het PSI budget uitsluitend is besteed aan innovatieve hardware”. RVO gaf toen aan dat dit nu niet helder blijkt uit het budget, omdat alle hardware is opgevoerd. Afgesproken werd dat Eventures een aangepast budget oplevert waarop alleen de innovatieve elementen staan. RVO did not receive the updated budget yet. 12. Please submit an updated hardware budget. Market and segment. On July 5th 2017 you indicated that “Wat betreft proof dat Ila Lodge zich op een ander segment richt dan Mukambi Lodge geeft Even tures aan dat er tour operators zijn die aangeven blij te zijn dat er nu eindelijk een 5 star lodge is, zodat zij hun gasten in Kafue kunnen onderbrengen ipv in een National Park in een ander land. Dit geeft aan dat er met de lodge een nieuwe markt wordt aangeboord. Even tures zal meer informatie verstrekken over de markt en het segment waar Ila Lodge zich op richt.” You submitted four testimonials of tour operators. This shows indeed that several tour operators see Ila Safari Lodge as a green lodge, and that they prefer to seil the lodge for their “eco segment” clients. We did not receive an update on prices. You argue that prices of Mukambi could even be too high. As 1 want to have an overall picture of market segment and prices, it has been really helpful that you provided information on the segment of clients you serve. However, in order to complete the picture, 1 need an overview of the the prices that have been paid by your guests since the opening of the lodge. 12. As indicated before RVO would like to receive the prices paid by you guests until September 2017. T would like to point out that you have included most of the MoVs in the original PSI project plan and that a TA budget was allocated for its implementation. In case you do not present full proof of the sub results, RVO will rebate part of the TA budget.