contents Zoological Parks Authority ANNUAL REPORT 2009 Zoological Parks Authority ANNUAL REPORT 2009 contents Our Purpose To secure long term populations of species in natural environments while engaging the community in global conservation action. Perth Zoo Location In line with State Government requirements, This work is copyright. It may be reproduced in 20 Labouchere Road Perth Zoo’s annual report – the Zoological whole or in part for study or training purposes if Parks Authority Annual Report 2008-2009 – is an acknowledgment of the source is included. South Perth, Western Australia. published in an electronic format with limited Such use must not be for the purpose of sale or Postal Address use of graphics and illustrations to help minimise commercial exploitation. Subject to the Copyright download times. Act, reproduction, storage in a retrieval system PO Box 489 or transmission in any form by any means of Perth Zoo encourages people to use recycled South Perth any part of the work other than for the purposes paper if they print a copy of this report or above is not permitted without prior written Western Australia 6951 sections of it. For the convenience of readers and authorisation from the Zoological Parks Authority. to minimise download times and print outs, the Contact Numbers annual report has been presented in chapters, as Information about this report and requests and Telephone (08) 9474 0444 well as the entire document. The annual report is inquiries concerning reproduction should be Facsimile (08) 9474 4420 presented in PDF format. All sections, except the addressed to: financial statements, are also presented in Word [email protected] Debra Read format. Media and Communications Manager Website Zoological Parks Authority Annual Report Perth Zoo www.perthzoo.wa.gov.au 2008-2009 20 Labouchere Road South Perth WA 6151 © Zoological Parks Authority 2009 Tel (08) 9474 0383 ISSN 1447-6711 (On-line) ISSN 1447-672X (Print) Front Cover: Sumatran Tiger cubs at Perth Zoo. Photo by Daniel Scarparolo. 2 Zoological Parks Authority ANNUAL REPORT 2009 contents Statement of Compliance For the Year Ended 30 June 2009 To the Hon Donna Faragher MLC Minister for the Environment In accordance with Section 61 of the Financial Management Act 2006, I hereby submit for your information and presentation to Parliament the annual report of the Zoological Parks Authority for the financial year ended 30 June 2009. The annual report has been prepared in accordance with the provisions of the Financial Management Act 2006. Peter Metcalfe Andrew Thompson Chairperson Deputy Chairperson 10 September 2009 10 September 2009 Nepalese Red Panda cub. 3 Zoological Parks Authority ANNUAL REPORT 2009 contents Contents Overview Agency Performance - Report on Operations Executive Summary Chief Executive Officer’s Report ..............................................................26 - Chairman’s Report ...................................................................................6 Outcomes, Services and Performance Information ................................27 - Highlights .................................................................................................7 - Financial Overview ...................................................................................9 Directorate Reports Operational Structure Life Sciences Directorate ............................................................................33 - Exotic Fauna .................................................................................... 33-36 - Responsible Minister ..............................................................................12 - Australian Fauna .............................................................................. 36-37 - Enabling Legislation ...............................................................................12 Animal Health and Research Directorate .....................................................38 - Perth Zoo Vision, Purpose and Values ....................................................12 - Veterinary Department ..................................................................... 38-40 - Organisational Chart ..............................................................................13 - Research and Reproductive Biology Unit ...............................................41 - Agency Structure ...................................................................................14 - Native Species Breeding Program ..........................................................41 - Zoological Parks Authority Board ...........................................................15 Corporate and Commercial Development Directorate .................................42 - Formal Committees of the Board ...........................................................17 - Visitation .......................................................................................... 42-43 - Executive Management Team ................................................................19 - Business Development and Commercial Operations ..............................43 - Partners in Conservation ........................................................................21 - Events....................................................................................................43 - Key Legislation .......................................................................................23 - Zoo Shop, Functions and Close Encounters ..........................................44 Performance Management Framework ...................................................24 - Corporate Sponsorships and Fundraising ........................................ 44-45 - Finance ..................................................................................................45 - Policy and Administration .......................................................................46 Visitor and Education Services Directorate .................................................47 - Education ........................................................................................ 47-49 - Visitor Services ......................................................................................49 - Visitor Feedback and Complaint Handling Procedures ..................... 49-50 - Horticulture ............................................................................................50 - Facilities and Environmental Services .....................................................50 - Environmental Management ...................................................................51 4 Zoological Parks Authority ANNUAL REPORT 2009 contents Contents Significant Issues and Trends Other Legal Requirements - Electoral Act 1907 ...............................................................................121 Current and Emerging Issues and Trends ...............................................52 - Disability Access and Inclusion Plan Outcomes ....................................122 Looking Ahead – Major Initiatives in 2009-10 .........................................54 - Compliance with Public Sector Standards and Ethical Codes ..............124 - Record Keeping Plan ...........................................................................124 Disclosures and Legal Compliance Government Policy Requirements Auditor’s Opinion ......................................................................................55 - Corruption Prevention ..........................................................................125 - Occupational Safety, Health and Injury Management ............................126 Financial Statements ................................................................................56 Appendix Performance Indicators ..........................................................................109 Research Papers and Presentations .........................................................128 Other Financial Disclosures - Pricing Policies of Services Provided ....................................................116 - Capital Works ......................................................................................116 - Employment and Industrial Relations ....................................................119 Governance Disclosures - Indemnity Insurance Premium ..............................................................121 5 Zoological Parks Authority ANNUAL REPORT 2009 Overview contents Executive Summary Chairman’s Report In these uncertain times, with the problems of the It has also been a record year for our Zoo Friends Government provided $1.6 million of capital, and global financial crisis dampening many people’s membership program and we nearly have 18,000 the Zoo generated its own funding of over half optimism, it is important not to lose sight of the members. Zoo Friends have also contributed to a million dollars through corporate sponsorship ongoing environmental and conservation issues our high attendance figures due to their repeat and bequests for future projects in the Zoo. In that face our world and how we can all help visitation. order to manage these resources prudently, make a difference. the Zoo introduced a new project management Through visitors and the wider community Perth framework this year which sets new processes In fact, despite the current financial climate, Zoo is able to contribute to conservation of local for the management of capital works. Perth Zoo has done extremely well in reaching species and to global conservation efforts. In and exceeding its targets over the past