AC5300 WiFi VDSL/ADSL Modem Router User Manual Model D8500 January 2017 202-11674-02 350 E. Plumeria Drive San Jose, CA 95134 AC5300 WiFi VDSL/ADSL Modem Router Model D8500 USA Support Thank you for purchasing this NETGEAR product.You can visit netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community.We recommend that you use only official NETGEAR support resources. Conformity For the current EU Declaration of Conformity, visit netgear.com/app/answers/detail/a_id/11621. Compliance For regulatory compliance information, visit netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply. Trademarks © NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only. 2 Contents Chapter 1 Hardware Overview of the Modem Router Unpack the Modem Router..................................................................................10 Top and Front Panels With LEDs and Buttons.....................................................10 Rear Panel With Ports, Buttons, and a DC Connector.........................................13 USB Ports on the Right Panel..............................................................................13 Product Label.......................................................................................................14 Chapter 2 Install and Access the Modem Router and Its Network Position Your Modem Router................................................................................16 How Active Antennas Improve WiFi Performance................................................17 Position the Active Antennas...............................................................................17 Connect to the Modem Router.............................................................................18 Connect to the Modem Router Through an Ethernet Cable............................19 Join the WiFi Network of the Modem Router...................................................19 Manual Method...........................................................................................19 Wi-Fi Protected Setup Method...................................................................20 Types of Logins...............................................................................................20 Automatic Internet Setup.................................................................................20 Set Up Your Modem Router for DSL Service.......................................................21 DSL Service....................................................................................................21 Cable the Modem Router for DSL Service and Access the Modem Router....22 Set Up the Modem Router for Cable Service.......................................................26 Log In to the Modem Router After Setup to View or Change Settings.................30 Change the Language.........................................................................................31 Access the Modem Router With NETGEAR genie Apps.....................................32 Chapter 3 Manage the Internet Settings Manually Use the Internet Setup Wizard After Initial Setup................................................34 Manually Set Up an ADSL Internet Connection...................................................36 Specify an ADSL Connection Without a Login................................................36 Specify an ADSL Connection With a Login and PPPoA or PPPoE Service....39 Manually Set Up a VDSL Internet Connection.....................................................44 Specify a VDSL Connection Without a Login..................................................44 Specify a VDSL Connection With a Login and PPPoE Service.......................47 Manually Set Up a Cable Internet Connection.....................................................51 Specify a Cable Connection Without a Login..................................................52 Specify a Cable Connection With a Login and PPPoE Service.......................55 Specify a Cable Connection With a Login and PPTP or L2TP Service...........59 Specify an IPv6 Internet Connection....................................................................63 IPv6 Internet Connections and IPv6 Addresses..............................................63 Use Auto Detect for an IPv6 Internet Connection...........................................64 Set Up an IPv6 6to4 Tunnel Internet Connection............................................66 3 AC5300 WiFi VDSL/ADSL Modem Router Model D8500 Set Up an IPv6 Pass Through Internet Connection.........................................67 Set Up an IPv6 Fixed Internet Connection......................................................68 Set Up an IPv6 DHCP Internet Connection....................................................69 Set Up an IPv6 PPPoE Internet Connection...................................................71 Use Auto Config for an IPv6 Internet Connection...........................................73 Set Up an IPv6 6rd Tunnel Internet Connection..............................................75 Manage the MTU Size.........................................................................................77 MTU Concepts................................................................................................77 Change the MTU Size.....................................................................................78 Chapter 4 Tri-Band WiFi Connections Tri-Band WiFi........................................................................................................80 How Tri-Band WiFi Improves Speed and Performance...................................80 Load Balancing...............................................................................................82 Benefits of Tri-Band WiFi.................................................................................83 Smart Connect.....................................................................................................83 Enable or Disable Smart Connect........................................................................84 Chapter 5 Manage the Basic WiFi Network Settings Manage the Basic WiFi Settings and WiFi Security of the Main Network............86 View or Change the Basic WiFi Settings.........................................................86 Configure WPA/WPA2 Enterprise WiFi Security..............................................92 Configure WEP Legacy WiFi Security.............................................................94 Use WPS to Add a Device to the WiFi Network...................................................96 Use WPS With the Push Button Method.........................................................96 Use WPS With the PIN Method.......................................................................97 Manage the Basic WiFi Settings and WiFi Security of the Guest Network..........98 Control the WiFi Radios.....................................................................................102 Use the WIFI Button......................................................................................102 Enable or Disable the WiFi Radios................................................................102 Chapter 6 Control Access to the Internet Set Up Parental Controls...................................................................................105 Allow or Block Access to Your Network..............................................................106 Enable and Manage Network Access Control...............................................106 Manage Network Access Control Lists.........................................................108 Add Devices to or Remove Them From the Allowed List..............................108 Add Devices to or Remove Them From the Blocked List..............................110 Use Keywords to Block Internet Sites................................................................111 Set Up Blocking.............................................................................................111 Remove a Keyword or Domain From the Blocked List..................................113 Remove All Keywords and Domains From the Blocked List..........................113 Specify a Trusted Computer..........................................................................114 Manage Simple Outbound Firewall Rules for Services and Applications..........115 4 AC5300 WiFi VDSL/ADSL Modem Router Model D8500 Add an Outbound Firewall Rule....................................................................115 Add an Outbound Firewall Rule for a Custom Service or Application...........117 Change an Outbound Firewall Rule..............................................................119 Remove an Outbound Firewall Rule..............................................................120 Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules...........120 Set Up Security Event Email Notifications.........................................................122 Chapter 7 Optimize Performance Use Dynamic QoS to Optimize Internet Traffic Management.............................125 Enable Dynamic QoS....................................................................................125 Enable or Disable the Automatic QoS Database Update..............................126 Manually Update the Dynamic QoS Database..............................................127 Manage Wi-Fi Multimedia Quality of Service.....................................................127