July 1, 2019-June 30, 2020 The Courtright Memorial Library FY20 Annual Report In Spring 2020, the Library filled its social media with stress- relieving games, inspirational quotes, historic pictures from the Archives, and glimpses of our home offices and bookshelves to help our students and colleagues get through the stressful days. We include those images here and hope you find them as inspirational, relaxing, and fun as we did. Report authored by: Kristin Cole, Tiffany Lipstreu, and the entire Courtright Memorial Library staff Courtright Memorial Library Library Staff prepare for Curbside Pickup during the COVID-19 pandemic in June 2020. LETTER FROM OUR DIRECTOR The Library flexed our tenacity, adaptability and can-do-it-ness as we made progress during FY20, learned what Covid-19 is, and had our lives and our work altered by it. The pages within the FY20 Annual Report provide highlights of our year of work – but they do INSIDE THIS ISSUE not shine a light on the work/life balance and how we were all challenged in this year. The financial stewardship of the University disallowed a vacant 6th librarian faculty Letter from our Director ...... 2 position from being filled – and our Staff adjusted (more details on positional changes in Staff Accomplishments ........ 3 next year’s annual report), approved capital budget projects were stymied – and for at Staffing Changes……………….4 least one of them (standing desks) – we found a no-cost way to accomplish the goal, we learned how to adapt to working from home and new online environments, Staff had Thank you, Volunteers……….5 family and friends diagnosed with COVID, and we all learned different ways of doing Archives/Digital Commons….6 things at home and at work. We focused on our strengths during a StrengthsFinder 2.0 Events & Programs ............. 7 retreat and reconnected with the fact—we can rely on one another to accomplish goals. University & Library Goals…10 The Library Staff are special, they are valued, and they are committed to their work, and Friends of the Library...…….12 the department and University mission. Read how they do that in the pages within. Thank you, Donors…………..13 And lastly, while the Library provisions services in new and innovative ways, we are The Library Responds: Malware always here for you – even if here was through virtual Library services at times. Attack & COVID-19……………..14 Within a University virtual event, this statement was made: SPECIAL POINTS OF INTEREST “We go to Fantasy so we can confront our Reality.” • The Library’s contributions -Jordan Donica, Common Hour with Jordan Donica, September 25, 2020 to the University’s right- sizing efforts on page 8. • OhioLINK Workforce Come to the Library, where you’ll find fiction to escape into, non-fiction to explore, staff Diversity Initiative to hear and help you, and a welcoming space to be at one with yourself – or socially Internship on page 11. distant to a peer. • An update on the Textbook Affordability Endowment on page 12. Tiffany Lipstreu, Library Director 2 STAFF ACCOMPLISHMENTS STAFF DIRECTORY Congratulations Partnerships.” Academic Library Association of Ohio Annual Conference, Tiffany Lipstreu Kristin Cole was promoted to the rank of Columbus, OH, October 2019. Library Director Associate Professor at the April 2020 Board of Trustees meeting. “Accidental Partnerships: Making Your Library Staff: Serendipitous Collaborations More Jessica Crossfield McIntosh’s Strategic,” Panelist, Library Marketing and Rebecca Gale Sabbatical for Spring 2020 was approved. Communications Conference, St. Louis, Look for updates on her work and its MO, November 2019. Circulation Supervisor impact on the Library in the next Annual Report. “Meaningful Connections: Campus Stephen Grinch Literacy, Student Success and Libraries,” Archivist Stephen Grinch was awarded the 2019 Panelist, 2020 Ohio Inspiring Practices: Outstanding Service Award by the “O” Achieving Student Success in Kirsten Peninger Club. Undergraduate Education, Columbus, OH, Assistant to the Library Elizabeth Zeitz was selected for the July February 2020. 2020 cohort of Library Leadership Ohio. Jessica Crossfield McIntosh and Rebecca Raeske-Grinch Circulation Supervisor Grants Awarded Kirsten Peninger: “Low-Budget Programming as Student Outreach.” Jessica Crossfield McIntosh: ALAO Roundtable Co-Facilitator, Academic Kelsi Rakestraw (Academic Library Association of Ohio) Library Association of Ohio Annual Library Assistant (beginning in Research Grant, $500. Awarded May 2019 Conference, Columbus, OH, October 2019. January 2020) for use for Sabbatical research in FY20. Kirsten Peninger: “Taking a Break: Nicole Sutton Rares Piloiu: Humanities Advisory Encouraging Self-Care Through Low-Tech Library Assistant (until Council Summer Writing Award for Programming,” Ohio Private Academic September 2019) Summer 2020 to work on “The Unraveling Libraries Conference. The Athenaeum of Self: Basque Identity in Modern Fiction.” Ohio, Cincinnati, OH, August 2019. Elizabeth Zeitz Presentations Tiffany Lipstreu: Presented at Otterbein Technical Services Coordinator Kristin Cole: “Escaping the Monotony: 101 about Library Services with Stephen Escape Rooms as Collaborative Grinch, who conducted the tour, July Faculty Librarians: 2019. Information Literacy.” Ohio Support Staff Kristin Cole Institute. Heidelberg University, Tiffin, OH, “So We Have a Strategic Plan...What August 2019. Presented with Alaine Kay, Now?” 2019 Ohio Private Academic Associate Professor Muskingum University, and Drew Balduff, Libraries Conference, The Athenaeum of Assessment & Special Projects University of Findlay. Ohio, Cincinnati, OH, August 2019. Librarian “Telling Your Library’s Story: Creating an Presented with Leslie Jankowski, CCAD; Christine Morris, OhioNet; and Laurie Jessica Crossfield McIntosh Annual Report that Shows Your Value.” Associate Professor Ohio Private Academic Libraries Repp, Heidelberg University. Public Services Librarian Conference. The Athenaeum of Ohio, “Collaboration & Advocacy: Keys to Cincinnati, OH, August 2019. Addressing Library Challenges.” Academic Rares Piloiu Kristin Cole and Sarah Whybrew: Library Association of Ohio Annual Associate Professor “Building a Sustainable Repository: Two Conference, Columbus, OH, October 2019. Information Literacy Librarian Poster with Nancy Lensenmayer, OCLC. Paths, Many Branches.” 2019 Ohio Private Academic Libraries Conference. The “Virtual Management,” Panelist at the Allen Reichert Athenaeum of Ohio, Cincinnati, OH, OhioLINK Summit, facilitated by Dr. Professor August 2019. Presented with Heidi Beke- Miriam Matteson. Virtual, April 2020. Electronic Access/Government Harrigan, OhioNet. Publication Librarian Jane Wu: “Evidence Based Research to Jessica Crossfield McIntosh: Evidence Based Practice: A Review of Sarah Whybrew Community Outreach and Service High Models and Frameworks from a Health Assistant Professor School Recruitment Efforts: Organized Science Librarian’s Perspectives.” Digital Initiatives Librarian (until Panel at Westerville Central High School Academic Library Association of Ohio focused on "Getting Ready for College" Annual Conference, Columbus, OH, February 2020) with questions prompted from the WCHS October 2019. students and faculty. (4 hours) Jane Wu Elizabeth Zeitz and Allen Reichert: Professor “Re-imagining OPAL Mentoring, Training, "Trial-palooza!- Using Resource Trials to Systems Librarian and Communities of Interest: Where are Collaborate With and Educate Faculty on We Now?” 2019 Ohio Private Academic the Value of Libraries," Academic Library Libraries Conference. The Athenaeum of Association of Ohio Annual Conference, Graduate Assistants: Ohio, Cincinnati, OH, August 2019. Columbus, OH, October 2019. Nicole McCullough “Great Minds Think Alike: Expanding Sean-Michael Ruffner Outreach through Community 3 Professional Development Stephen Grinch: Westerville Historical Society Board, ex officio Member; Homecoming Planning In July 2019 Elizabeth Zeitz organized CPR and STAFFING CHANGES Committee; Class of 1969 Reunion Committee; First Aid training for Library staff, the Academic Class of 1970 Golden Reunion Committee; Library Nicole Sutton, Library Support Center, and the Center for Teaching and Hours Committee; Library Events & Programming Learning with the Westerville Fire Department. Assistant, accepted a local full- Committee; Marketing Committee. time librarian position. She left At the December 2019 staff meeting, Library staff the Courtright Memorial Library Tiffany Lipstreu: OhioLINK Workforce Diversity participated in a Strengthsfinder 2.0 workshop. As Initiative Internship Steering Committee; OhioLINK in September 2019. Good luck, a follow-up to this workshop, Tiffany Lipstreu Nicole! Workforce Diversity Initiative Internship, Intern met with Library staff who scored high on the Mentor; OhioLINK Independent Directors; OPAL Influencer strength to discuss future capital We welcomed Kelsi Directors; OPAL Executive Committee, Chair; budget requests and fundraising for the second Rakestraw as the new Library Curriculum Committee; Learning Environments floor renovation project. Assistant in January 2020. Kelsi Coordinating Committee; Library Policy and has a B.A. in American History Kristin Cole co-taught the Center for Teaching Assessment Committee, Chair; Safety Committee, from The Ohio State University and Learning’s Going Deeper Institute in June ex officio member; Fine Appeals Committee; and Master of Library and 2020. Allen Reichert and Rares Piloiu Librarians Committee; Library Return to