Georgia State University ScholarWorks @ Georgia State University Computer Information Systems Dissertations Department of Computer Information Systems 5-18-2007 Individual-Technology Fit: Matching Individual Characteristics and Features of Biometric Interface Technologies with Performance Adriane Randolph Follow this and additional works at: https://scholarworks.gsu.edu/cis_diss Part of the Management Information Systems Commons Recommended Citation Randolph, Adriane, "Individual-Technology Fit: Matching Individual Characteristics and Features of Biometric Interface Technologies with Performance." Dissertation, Georgia State University, 2007. https://scholarworks.gsu.edu/cis_diss/11 This Dissertation is brought to you for free and open access by the Department of Computer Information Systems at ScholarWorks @ Georgia State University. It has been accepted for inclusion in Computer Information Systems Dissertations by an authorized administrator of ScholarWorks @ Georgia State University. For more information, please contact [email protected]. Permission to Borrow In presenting this dissertation as a partial fulfillment of the requirements for an advanced degree from Georgia State University, I, Adriane B. Randolph, agree that the Library of the University shall make it available for inspection and circulation in accordance with its regulations governing materials of this type. I agree that permission to quote from, or to publish this dissertation may be granted by the author or, in his/her absence, the professor under whose direction it was written or, in his absence, by the Dean of the Robinson College of Business. Such quoting, copying, or publishing must be solely for scholarly purposes and does not involve potential financial gain. It is understood that any copying from or publication of this dissertation which involves potential gain will not be allowed without written permission of the author. __________________________________ Adriane B. Randolph, Author Notice to Borrowers All dissertations deposited in the Georgia State University Library must be used only in accordance with the stipulations prescribed by the author in the preceding statement. The author of this dissertation is: Adriane B. Randolph 3645 Marketplace Blvd 130-257 East Point, GA 30344 USA The director of this dissertation is: Dr. Melody Moore Jackson Department of Computer Information Systems 35 Broad Street, 9th Floor Atlanta, GA 30302 USA Users of this dissertation not regularly enrolled as students at Georgia State University are required to attest acceptance of the preceding stipulations by signing below. Libraries borrowing this dissertation for the use of their patrons are required to see that each user records here the information requested. Name of User Address Date INDIVIDUAL-TECHNOLOGY FIT: MATCHING INDIVIDUAL CHARACTERISTICS AND FEATURES OF BIOMETRIC INTERFACE TECHNOLOGIES WITH PERFORMANCE BY ADRIANE B. RANDOLPH A Dissertation Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy in the Robinson College of Business of Georgia State University GEORGIA STATE UNIVERSITY J. MACK ROBINSON COLLEGE OF BUSINESS 2007 Copyright by Adriane B. Randolph 2007 Acceptance This dissertation was prepared under the direction of Adriane B. Randolph’s Dissertation Committee. It has been approved and accepted by all members of that committee, and it has been accepted in partial fulfillment of the requirements for the degree of Doctor of Philosophy in the Robinson College of Business of Georgia State University. ____________________________ H. Fenwick Huss Robinson College of Business, Dean Dissertation Committee: ____________________________ Melody Moore Jackson, Chair ____________________________ Veda Storey ____________________________ Detmar Straub ____________________________ Bruce Walker Acknowledgements I have so much to be grateful for and many to thank for this incredible achievement. I would first like to thank God for waking me up each and every day with the hope of making a difference in the lives of others. I pray that I have been able to do so through my research and my being. He has continuously made a way for me and cleared this path for me to travel. I look forward to my continued journey with Him as my compass. Second, I must thank my wonderfully supportive husband, Royal. His faith in me is a reflection of God’s love and humbles me daily. He truly understands me and has helped to make many of my dreams come true. He has seen me through this process literally from the first day to the last, and I am overjoyed to be with him in starting an exciting, new chapter in life. A process that has torn apart many has strengthened us. Third, I thank my family, friends, and colleagues who all have helped shaped me. My parents, DeQuincey and Carolyn Davis, have always encouraged education as the number one priority; I am thankful that they achieved what they did in their time so that I may achieve at this level, now. My sister, DeCarol, is an angel on earth with an incredible gift of exhortation; I am thankful for her unwavering faith in my abilities, especially from such a talented and intelligent person herself. Other friends whom I have known for years and whom I have met during my doctoral program have helped keep me lifted and focused along this journey and for that I am grateful and only hope to return the favor tenfold. Colleagues as both members of my committee and faculty located in Atlanta and around the world have also been a tremendous help in honing my abilities and keeping me moving forward. Finally, I must thank my advisor, Melody Moore Jackson, whose unselfish guidance and mentorship leaves me speechless. She has continuously demonstrated that her purpose is to be God’s instrument in others’ lives and I am thankful that she was placed in my life. She has a servant’s heart and for that I pray she is always covered and blessed. I am grateful for such a wonderful example of beauty, brains, and an uncompromising will to succeed through the enhancement of others. To coin a phrase, “She truly lives assistively.” Thank you all. i Table of Contents List of Tables .................................................................................................................................iii List of Figures................................................................................................................................ iv Abstract........................................................................................................................................... 1 1. Introduction............................................................................................................................. 2 2. Motivation and Background................................................................................................... 5 2.1. Biometric Interfaces........................................................................................................ 7 2.2. Biometric Interface Design........................................................................................... 11 2.3. Assistive Technology.................................................................................................... 12 2.4. User Profiling................................................................................................................ 17 2.5. Fit .................................................................................................................................. 19 3. Theoretical Framework......................................................................................................... 22 3.1. Individual-Technology Fit ............................................................................................ 24 3.2. Technology Characteristics........................................................................................... 24 3.3. Individual Characteristics ............................................................................................. 25 3.4. Performance .................................................................................................................. 27 4. Method .................................................................................................................................. 28 4.1. Research Design............................................................................................................ 28 4.2. Participants.................................................................................................................... 29 4.3. Apparatus ...................................................................................................................... 29 4.4. Capturing Individual Characteristics............................................................................ 31 4.5. Measuring Performance................................................................................................ 32 4.6. Understanding Individual-Technology Fit.................................................................... 37 5. Results and Discussion......................................................................................................... 39 5.1. Descriptive Statistics..................................................................................................... 41 5.2. Population Differences..................................................................................................45 5.3. Test-Wise Regression..................................................................................................