HPE Integrity Superdome X Service Guide for Users Abstract This guide describes the HPE Integrity Superdome X and provides user service information. Part Number: 794235-009 Published: November 2018 Edition: Ninth Contents HPE Integrity Superdome X overview................................................... 8 Complex components................................................................................................................... 8 Power subsystem..........................................................................................................................8 Powering off the compute enclosure..................................................................................8 Manageability subsystem..............................................................................................................9 Server blades................................................................................................................................9 I/O subsystem............................................................................................................................... 9 Compute enclosure overview......................................................................................................10 Server blade overview................................................................................................................ 20 System specifications.......................................................................... 23 Dimensions and weights............................................................................................................. 23 Rack specifications..................................................................................................................... 24 Internal and external site door requirements.............................................................................. 24 Electrical specifications...............................................................................................................25 Environmental specifications...................................................................................................... 28 Temperature and humidity specifications......................................................................... 28 Cooling requirements....................................................................................................... 29 Air quality specifications...................................................................................................29 Acoustic noise specifications........................................................................................... 29 Sample site inspection checklist for site preparation.................................................................. 30 Updating firmware.................................................................................34 Prerequisites............................................................................................................................... 34 Installing the latest complex firmware using SUM...................................................................... 34 Manually updating the complex firmware....................................................................................34 Download firmware bundle...............................................................................................35 Update the complex firmware.......................................................................................... 35 I/O firmware and drivers...................................................................................................36 SMH and WBEM providers.............................................................................................. 36 Drivers and firmware for other devices.............................................................................36 Superdome X operating systems........................................................ 37 OSs supported............................................................................................................................ 37 Using Microsoft Windows Server................................................................................................ 38 Using VMware.............................................................................................................................38 Using Red Hat Linux................................................................................................................... 38 Using SuSE Linux....................................................................................................................... 38 Partitioning............................................................................................ 39 Partition Identification..................................................................................................................39 Partition Number......................................................................................................................... 39 Partition Name............................................................................................................................ 39 Partition Power Operations......................................................................................................... 39 PARSTATUS............................................................................................................................... 40 2 UUID for nPartitions.................................................................................................................... 40 nPartition states.......................................................................................................................... 40 nPartition runstate.......................................................................................................................41 nPartition and resource health status......................................................................................... 42 Troubleshooting.................................................................................... 44 General troubleshooting methodology........................................................................................ 44 LED status information.....................................................................................................44 OA access........................................................................................................................44 OA CLI..............................................................................................................................44 Gathering power related information................................................................................45 Gathering cooling related information.............................................................................. 47 Gathering failure information............................................................................................49 Recommended troubleshooting methodology............................................................................ 50 Developer log collection................................................................................................... 51 Troubleshooting tables................................................................................................................52 Troubleshooting tools..................................................................................................................57 LEDs and components.....................................................................................................57 OA GUI.............................................................................................................................65 Health Repository viewer............................................................................................................ 65 Indictment Records.......................................................................................................... 65 Acquitting indictments...................................................................................................... 66 Viewing the list of indicted components........................................................................... 67 Viewing deconfigured components.................................................................................. 67 Viewing indictment acquittals........................................................................................... 68 Viewing recent service history..........................................................................................68 Physical Location installation and health history..............................................................68 Subcomponent isolation and deconfiguration displays.................................................... 70 Using event logs......................................................................................................................... 75 Live viewer....................................................................................................................... 75 SEL and FPL viewers.......................................................................................................77 Core Analysis Engine.......................................................................................................80 OA.................................................................................................................................... 82 Troubleshooting processors........................................................................................................84