A G E N D A Wichita Public Library Board of Directors Meeting Tuesday, May 21, 2019 – 12:00 p.m. Advanced Learning Library Conference Center Rooms A-B (1st Floor) 711 W 2nd, Wichita KS 67203 1. Call to Order/Introductions 2. Approval of the Agenda 3. Public Comment • Craig Coffey – YAAS Reading Program and Future Programming 4. Approval of the Minutes of the April 16, 2019 Meeting 5. Finance Committee Report • Approval of Finance Reports • Approval of Bills General Fund Bills $694,084.60 Prior Year Grant Fund Bills 10,422.34 Gift & Memorial Fund Bills 1,342.90 Total $705,849.84 6. Operations Committee Report • Proposed Changes to Circulation Policies o CIR-001 Customer Registration o CIR-002 Address Checks o CIR-003 Account Associations o CIR-004 Issuing Cards to Tour Groups and Classrooms o CIR-005 Kansas Library E-Card o CIR-006 Interlibrary Loan o CIR-007 Circulation of Materials o CIR-007.1 Circulation Parameters o CIR-009 Holds o CIR-010 Lost Items o CIR-011.1 Lost and Damaged Items Fee Schedule o CIR-012 Replacement of Lost and Damaged Items o CIR-013 Fee Payment o CIR-014 Refunds 7. Planning & Facilities Committee Report 8. Public Affairs Committee Report Page 1 of 2 9. Special Committee Reports • Friends of the Library • Library Foundation • Wichita Genealogical Society 10. Director of Libraries Report 11. Unfinished Business 12. New Business • Election of Officers • Master Plan for Branch Libraries • Transfer of Estate Gift to Wichita Public Library Foundation 13. Announcements • Committee Appointments 14. Adjournment Page 2 of 2 MONTHLY ACTIVITY REPORT April 2019 SERVICE HIGHLIGHTS Services to children and their families were a focus of activity during April. The Library hosted its 11th annual Young Artists Exhibits throughout the month. Fifteen area preschools and childcare centers provided 645 pieces of literature-based artwork to be displayed at the Advanced Learning Library, and the Maya Angelou Northeast, Evergreen, Rockwell, and Westlink branches. Each location hosted at least one reception and special program for the families of the children with art on display. Several children joined the 1000 Books before Kindergarten program and/or received a new library card during their attendance at the receptions. Wichita Public Library services also were shared with international visitors during April. On April 11, Youth Outreach Librarian Anne Harris hosted Jazmin Cazal for a day of shadowing outreach story times and a visit to the Advanced Learning Library. Kansas Paraguay Partners made Ms. Cazal’s visit possible. Five librarians from Russia toured the Advanced Learning Library on April 29 and had an opportunity to meet members of the Youth Services staff team to discuss similarities and differences in public library children’s services in the United States and Russia. The Rotary Club of West Wichita hosted the group during their Wichita stay. The Library hosted a focus group with homeschool parents on April 16. Conversation centered on how homeschool families use Library collections and services in their teaching, how to more successfully reach homeschool families for promotion of Library services and programs, and ideas for enhancing library services for this constituency. Seventeen Wichita East High School students from the Aces in the Community volunteer program spent time at the Rockwell branch helping to prepare materials for the space-themed 2019 Summer Reading Program, A Universe of Stories. In addition to helping to prepare a bulletin board display that will include a life-sized astronaut, students helped with creating papier-mâché astronaut helmets, cutting backing and straps for pop bottle jet-packs, preparing “haz-mat” boxes for a space camp obstacle course program, and making nametags for story times. Students also assisted with the creation of folder games and flannel board activities to enhance play-based learning in the branch children’s room. 1 OTHER NEWS The Impact Survey of public computing services was unable to be completed as planned when the University of Washington which supports the survey project initiated an upgrade of computer hardware that included servers used for the survey management. Through some accident of the Impact Survey software, the Library had been able to create and schedule the survey for implementation during this upgrade time without having the conflict noticed by university personnel. The study has been rescheduled for the fall. Justin Graham of Schaefer Johnson Cox Frey Architecture and Rick Stubbs from the Public Works & Utilities department conducted a site visit to the Evergreen Branch Library on April 26. This is an initial step in developing a plan for renovations needed to consolidate services of the Evergreen Neighborhood Resource Center into the library building. The Advanced Learning Library technology training team completed 249 Book-A-Librarian appointments during April. The Burns Research Pavilion hosted out of state researchers from Illinois, Missouri, New York, Ohio, Pennsylvania, Tennessee, and Texas. Agencies receiving special programs or services during April included: Fingerprints, 2nd Street, Shirley Mayes, and West Village head start centers; Wichita State University child development center; Kiddy Kollege/Country Acres; Kiddy Kollege/Tyler; KinderCare/Thurman; KinderCare/Boston; Scribbles & Giggles/Rockhill; Tutor Time/21st; Asbury, Basic Beginnings, Central Christian, Discovery Place and Westwood Presbyterian preschools; Cub Scout Pack 806; Little Early Childhood Center; Cheney, Cloud, Colvin, Harry Street, Jackson, Ortiz and Park elementary schools; All Saints and St. Jude schools; Hadley middle school; Wichita South high school; Honey Tree Academy; Friday Review and Libros book clubs; Scott Rice; Grace and Westwood Presbyterian churches; Child Start; Kansas Children’s Service League; Rainbows United; WIC offices at the Sedgwick County Health Department, Colvin and Stanley elementary schools; Spring Clean Laundromat; Watermark Books; Wichita Water Center; the Kansas Department of Children and Families; the City of Wichita’s Civic Engagement Academy and two family child care homes. Staff presentations were made at the Growing with Children Conference and the Kansas Health Foundation’s Healthy Community Initiative. Youth Outreach Librarian Anne Harris was recognized as an Early Childhood Education Community Partner during the Week of the Young Child Impact Awards on April 13. Adult Programming Section Manager Sara Dixon completed participation in the Wichita Business Journal’s Emerging Leaders program. Director of Libraries Cynthia Berner has been selected as a participant in the Business Journal’s 2019 Career Women cohort. 2 Service Dashboard LIBRARY VISITS (door count, catalog sessions, and website visits) 250,000 200,000 APRIL 150,000 2019 2018 % change Door Counts 83,297 60,218 38.33% 100,000 Catalog Use 44,538 42,155 5.65% 50,000 Website Visits 58,825 46,472 26.58% Total 186,660 148,845 25.41% 0 Nov Dec Jan Feb Mar Apr 2019 2018 2017 2016 CHECKOUTS 180,000 APRIL 160,000 2019 2018 % change 140,000 Physical Circ 136,494 133,579 2.18% E-book Circ 12,931 11,020 17.34% 120,000 Total 149,425 144,599 3.34% 100,000 80,000 Nov Dec Jan Feb Mar Apr 2019 2018 2017 2016 Circulation by Location 21% Advanced Learning Library 42% South branches North branches 18% East branches West branches 7% 12% 3 QUESTIONS ANSWERED (by staff in person/phone and through online services) 100,000 APRIL 80,000 2019 2018 % change 60,000 In person 9,043 9,741 -7.17% Online 54,026 65,936 -18.06% 40,000 Total 63,069 75,677 -16.66% 20,000 0 Nov Dec Jan Feb Mar Apr 2019 2018 2017 2016 PROGRAM ATTENDANCE Teens Technology 6% 5% Adult 29% Children 60% APRIL ATTENDANCE 2019 2018 % change Adult events 1,931 1,179 63.78% Children's events 4,030 5,018 -19.69% Technology training 343 131 161.83% Teen events 382 65 487.69% TOTAL 6,686 6,393 4.58% 4 PUBLIC COMPUTING Method of Computing Access (by session) APRIL 2019 2018 % change Library Workstation Sessions 10,788 9,558 12.87% Library Wi-Fi Sessions 9,273 3,665 153.02% computers 46% Number of Users 2,079 1,161 79.07% Hours of Access 13,334 7,354 81.32% 54% Wireless (customer devices) VOLUNTEERS (hours of service) Adults Book sales (FOL) Work program volunteers Teens Interns Support organization boards 0 100 200 300 400 500 600 700 Number of volunteers YTD = 143 Hours of service received = 6,209 MATERIALS DONATIONS (value if purchased) $- $25,000.00 $50,000.00 $75,000.00 $100,000.00 $125,000.00 $150,000.00 Year to date total = $37,478 Items added to Library collections YTD =1,882 5 Service Snapshot: Creating Raving Fans Each week, members of the Library staff take extraordinary initiative in supporting the needs of the community. Examples from the month of April include: • Evergreen Branch staff member Samantha Rader was able to help an older customer (who is not very computer literate) avoid an “unclaimed money” scam, which looked very official. Samantha gave him some online safety tips such as not clicking on links from strange email addresses. • A public computer user at the Alford branch library spent more time online than he had planned, leaving him without battery power for his mobile oxygen tank. Staff member Dustin Boettcher was alert to the changes the customer was experiencing and asked how he could be of help. The customer had a backup battery in his car, so Dustin offered him the use of Alford’s walkers and walked alongside of him to his vehicle (and brought the walker back). Dustin’s attentiveness prevented the potential of a serious medical issue for the customer. • At the Westlink Branch Library, a customer wanted to update the phone number on his resume. He had a print copy but did not have the document saved as an editable computer file.