2012 Best Practices for Government Libraries Pushing Boundaries Mobility…Community…Accessibility Compiled and edited by Marie Kaddell, M.L.S, M.S., M.B.A. Senior Information Professional Consultant LexisNexis BEST PRACTICES 2012 TABLE OF CONTENTS PUSHING BOUNDARIES: MOBILITY Like LexisNexis for Government on Facebook (http://www.facebook.com/LexisNexisforGovernment) Page 2 E-Books and E-Readers Program Best Practices at the NIST Research Library Stacy Bruss, Reference Librarian, National Institute of Standards and Technology Page 3 LexisNexis E-Books Page 12 Introducing LexisNexis Digital Library Page 14 Pushing Boundaries: From Collections to Service James King, Information Architect, NIH Library Page 15 Librarians Wanted to Help Create Innovative and Interactive Solutions for Smart Government Ken Wheaton, Systems Librarian, Alaska State Court Law Library; 2012 President SLA PNW, and Art Murray, CEO of Applied Knowledge Sciences, Co-director of the Enterprise of the Future Program at the George Washington University Institute for Knowledge and Innovation Page 20 Going Mobile David McBee, M.L.S. Page 22 Mobile Solutions from LexisNexis Page 24 Tools for Transformation Cindy Romaine, SLA Past President 2011, Romainiacs Intelligent Research with Ken Wheaton, SLA PNW Chapter President 2012 Page 28 i BEST PRACTICES 2012 Transform Knowledge and Expertise into Strategic Value: How Will We Get There? Deb Hunt, MLS, ECMp, Principal, Information Edge, and SLA President-Elect Page 32 No Boundaries: When Location Isn't Everything in Your Job Hunt Naomi House, MLIS, INALJ (I Need a Library Job) Editor, Publisher, Founder and Administrator; Reference and Acquisitions Librarian at a Federal Library Page 35 Are We Work-Ready? Dr. L. Sylvia Weldon, Adjunct Assistant Professor, University of Maryland University College Page 38 Staying Open to Possibilities in Today's Government Library Caryn S. Wesner-Early, ASRC Technical Information Specialist, US Patent & Trademark Office Page 43 The Only Librarian in the Room Stacie Marinelli, Reference Librarian, National Library of Education, U.S. Department of Education Page 45 Pushing Boundaries? Well, duh … Bob Farina, MSLIS, Entrepreneur, Minor Potentate of Logogrammatic Research & Analysis, Data Wrangler, etc. Page 47 Leaders as Brand Jeffrey Lofton, Program Specialist, Office of the Deputy Associate Librarian for Library Services, Operations, Library of Congress Page 49 Gaining Management Skills through Professional Association Leadership Kim Schultz, Marketing Research Analyst, Affinion Loyalty Group; 2012 Government Information Division Chair, Special Libraries Association Page 51 ii BEST PRACTICES 2012 Creating Your Total Life List for 2012 Bruce Rosenstein, Author, Living in More Than One World: How Peter Drucker‘s Wisdom Can Inspire and Transform Your Life Page 53 Preparing for Change is Important; Coping with Change is a Necessity Bridget MacMillan, Senior Librarian Relations Consultant, LexisNexis Page 56 iii BEST PRACTICES 2012 PUSHING BOUNDARIES: COMMUNITY Pushing Boundaries from the Inside Out: A Practical Approach Scott Brown, Owner, Social Information Group Page 59 Capturing Visual Resources: Pinterest for Government Libraries Brandy King, MLIS; Owner of Knowledge Linking; Chair, SLA Social Sciences Division Page 64 Growing the NewFeds: A Brief History of a New Community of LIS Professionals The NewFeds Leadership: Aimee Babcock-Ellis, MLS; Sarena Burgess, MSIS; Kristin Anne Carr, JD, MLIS; Caralyn Champa, MLIS; Jennifer Davis, MLS, MIS; Jessica Hernandez, MLS, MS; Aileen Marshall, MA, MLIS; Abigail Morgan, MLS; Amelia Nuss, MLS; and Danielle Walker, MA-IRLS Page 68 Importance of Communities: Influencing Change by Working Together Karen Huffman, Manager of Technology Solutions, National Geographic Society’s Campus Technology Team Page 72 An Online Community Is Born: NIC’s National Jail Exchange Connie Clem, Managing Editor, National Jail Exchange, Principal, Clem Information Strategies Page 76 e-Challenges When the World is Your Community Marcy Carrel, Technical Information Specialist, Peace Corps Page 78 Department of the Interior Offers Popular National Park Service Lecture Series Jennifer Klang, Head of Reference Services, Department of the Interior Library Page 81 Department of the Interior Library Park Ranger Speaker Series: Doolittle Raid Submitted by George Franchois, Coordinator of Library Services, U.S. Department of the Interior Library Page 83 iv BEST PRACTICES 2012 Department of the Interior Library Park Ranger Speaker Series: Washington Monument Earthquake Submitted by George Franchois, Coordinator of Library Services, U.S. Department of the Interior Library Page 84 Department of the Interior Library Park Ranger Speaker Series: Peninsula Campaign Submitted by George Franchois, Coordinator of Library Services, U.S. Department of the Interior Library Page 85 Real Libraries, Virtual Worlds—In Transition Biblio Latte, Volunteer Reference Librarian, Community Virtual Library Page 86 English as a second Language Tutoring Programs at the Department of Justice Ned Wolff, Supervisory Librarian, Patrick Henry Library, U.S. Department of Justice Page 92 Impacting and Enhancing Community through Volunteering Lois Ireland, President, DC SLA Page 95 How Librarians Can Successfully Navigate the 7 Cs of Social Media Joe Walsh, Former Social Media Manager, Library Connect, Elsevier Page 96 Revitalizing Your Library’s Blog Joe Walsh, Former Social Media Manager, Library Connect, Elsevier Page 98 LexisNexis Government Info Pro Blog Page 101 Following Virtual Footprints: Vetting in the Age of Social Media Kate Lanahan, Law Librarian, Supervisory Librarian, US Department of Justice and Jennifer L. McMahan, Deputy Director, Library Staff at U.S. Department of Justice Page 102 v BEST PRACTICES 2012 Public Records Resources Online: How to Find Everything There Is to Know About "Mr./Ms. X" Jennifer L. McMahan, Deputy Director, Library Staff at U.S. Department of Justice Page 105 Uncovering Human Trafficking in Supply Chains with LexisNexis Due Diligence Dashboard Samir Goswami, CSR Consultant at G and C Consulting, Former Director of Corporate Responsibility, Rule of Law at LexisNexis Page 111 LexisNexis Due Diligence Dashboard Page 114 Conversational Patterns That Support Telling Truth to Power Nancy M. Dixon, Principal Researcher, Common Knowledge Associates Page 116 Developing Collaborative Communities: Collaboration in Libraries Larry Guthrie, Inter-Library Loan Librarian, Covington & Burling, LLP Page 122 Can You Hear Me Now? Strategically Engaging Your Audience with Social Media Chis Vestal, Government Consultant, LexisNexis; DC SLA Communications Secretary Page 128 Nexis Direct Page 131 vi BEST PRACTICES 2012 PUSHING BOUNDARIES: ACCESSIBILITY Open Government, Digitization and Information Sharing Joanne She, Coordinator of Digitization Services, U.S. Department of Justice and Tina Smith, Reference Librarian, U.S. Department of Justice Page 134 The Open Government Initiative and Federal Libraries. DOJ Libraries: A Case Study Dennis Feldt, Director of Library Staff, U.S. Department of Justice and Kera Winburn, Reference Librarian, U.S. Department of Justice Page 151 Current Challenges in Authenticating and Preserving Digital Legislative Information Butch Lazorchak, National Digital Information Infrastructure and Preservation Program, Library of Congress Page 156 White Paper: Leveraging Your Big Data Technology Investment Page 160 Reaching Out to Tribal College and University Libraries: A Project to Provide Interior Library Resources and Services George Franchois, Director, U.S. Department of the Interior Library Page 164 The Top 10 Things You Need to Know About Lexis Advance Page 168 Remodel a library much? Ed Burgess, Director, CARL Page 169 Considering Access During a Library Merge Rebecca Aftowicz, Reference Librarian, Comptroller of the Currency Library, with contributions from Joseph Thornton, Library Technician, Comptroller of the Currency Library Page 175 vii BEST PRACTICES 2012 Planning for the Worst: Disaster Preparedness and Response in Federal Libraries Aileen M. J. Marshall, MA, MLIS, Reference Librarian at the U.S. Department of Transportation Page 178 Veterans History Project: Preserving Veterans Memories Bob Patrick, Director, Veterans History Project, American Folklife Center, Library of Congress Page 182 Building a Better Intranet D. Lynne Rickard, Electronic Resources Librarian, Pentagon Page 184 The Public Library: A 24/7 Information Portal for the Government Professional Cassandra Harper, Information Services Librarian, DC Public Library Page 187 LexisNexis Publisher Solutions Page 190 Embedded Librarians: Pushing Boundaries David Shumaker, Clinical Associate Professor, Catholic University of America Page 192 Engaging Online Students Suzanne Morrison, U.S. Courts Librarian, 8th Circuit Page 196 Pushing the Physical Boundaries of the Academic Library Jennifer Matheny, Academic Product Manager, LexisNexis Academic, LexisNexis Page 198 Using the SharePoint Intranet Portal to Reach, and Reach Out to, Clients at OPIC Christopher Lee Cochran, Business and Industry Librarian, Overseas Private Investment Corporation Page 200 Digitizing State Historical Sites’ Nomination Applications Stephanie R. Altbier, MSLS, ERMp Page 204 viii BEST PRACTICES 2012 Improving Services to Customers: Forward Thinking from NTIS Bill McGahey, Customer Contact Center Manager, National Technical Information Service Page 205 23 Things: From Afghanistan to Zanzibar Mary Nell Bryant, M.A., M.L.S., U.S.