dell's sMB World 2013 Predictions the Brain Market New servers, desktops & NoteBooks New greeNfield opportuNities iN sMB Big data & Cloud for the digital health Bring Your Own Device makes the list Canada’s Channelwww Voi.Ccomputerdealernewe for iT sinCe 1985 Volume 29,s Issue.com #1 | Dec/Jan 2013 | computedealernews.com TOP 25 newsmakers of 2012 starts with microsoft's max Long ces coverage a Look at the top products for the channeL at CES 2013 contents Volume 29, i ss u e 1 editorial deCeMBer/JaNuary 2013 editor paolo del Nibletto assistaNt editor Jeff Jedras CoNtriButiNg editors Brian Jackson howard solomon dave webb proJeCt speCialist Penny gianniotis CREATIVe SerViCeS Creative direCtor Jeff Coles SaleS vp & assoCiate group Brad McBride puBlisher AccouNt MaNager David hamilton (416) 290-0240 x 125 CirCULATION CirCulatioN MaNager Cheryl patfield New SUbSCriptioNS [email protected] Corporate ChairMaN Michael r. atkins Top 25 Newsmakers for 2012 presideNt & group puBlisher Fawn annan last year, leyland Brown of hp Canada became the first woman to be named top News- CoNtroller Rob Novorolsky maker in the history of CdN. did she make this year's list? News is very fickle and there are it world Canada is an affiliate of international data group (idg), the world’s largest publisher of comput- only five returning executives from last year's list. find out who made it on page: 12 er-related information and the leading global provider of information services on information technology. idg publishes over 300 computer publications in 85 countries. Ninety million people read one or more idg publications each month. Computer dealer News is published 8 times NEWS: INFOGRAPHIC: per year by it world Canada inc., a unit of the laurentian Media group, Michael r. atkins, Dell World a new mobile appliance plus Digital brain health solutions digital Chairman, 55 town Centre Court, suite 302, scarborough, ontario M1p 4X4 telephone: (416) new desktops, notebooks, servers keep dell brain health solutions will go mainstream 290-0240 fax: (416) 290-0238. humming 4 by 2020 8 publishers of Canadian Cio, Computing Canada and direction informatique. all rights reserved. the contents of this publication may not be reproduced either in part or in whole without the consent of the copyright owner. the views expressed in this publica- NEWS: EDITORIAL: tion are not necessarily those of the publishers. A look back at CES 2013 and all the new Why Max Long is the Top Newsmaker requests for missing issues are not accepted after three months from date of publication. products that will make this year cool 5 Microsoft Canada's up-and-down year 10 Date of publication, January 2013. GST Registration # R122605769 ISSN: 1184- 2369 NEWS: FEATURE REPORT: Canadian Postmaster, send form 33-86-186 to Circulation Dept., 55 Town Centre Court, Suite 2013 Predictions: take a look at what Top 25 Newsmakers: find out which ex- 302, Scarborough, Ontario M1P 4X4 might happen in the channel and in it 8 ecutives stayed, moved up or dropped off 12 Publications Mail Agreement No 40063800. CHANNEL QUADRANT channeL commitment market Leaders in this year-in-review edition, we look at VmWare microsoft Cisco Page 25 Page 12 Microsoft and the launch of windows 8, Page 19 which dramatically impacted the channel. this sap Circulation audited by is the reason why Microsoft ends and starts dell Page 19 Page 19 symantec CMC A the year in the market leaders position. dell Page 21 AUDITED made news at its dellworld show to end 2012 drive business to rim hp samsung and move up in the channel commitment Page 17 Page 17 Page 10 ity We acknowledge the financial support of the L Government of Canada, through the Canadian quadrant. Meanwhile, riM and hp stay in lenovo Periodical Fund (CPF) for our publishing activities. the scaling back area because of its difficult abi Page 6 year. finally, CES starts 2013 and that's why samsung and lenovo are inside the quadrant. scaLing back market challengers computerdealernews.com Decmeber/January 2013 3 neWs analysis & insight dell addresses the sMB at dell World The company showed off new tools, toys and a commitment hardware. Pricing is yet to be an- features the XPS 10 tablet for con- to Windows 8 at its Dell World nounced. sumers, the Latitude 10 tablet and conference Also on the management front, 6430u Ultrabook for businesses, the upcoming CIO Powerboard and the XPS 12 convertible with its by Lynn greiner is a unified dashboard that lets funky pivoting screen. All but the CIOs, IT professionals, partners 6430u are touch-enabled. AUSTIN, TEX. – Dell Computer and resellers see at a glance if there In addition, Mike Shinoda of Corp. got together with 6,000 of are issues in an IT environment, the band Linkin Park used an its closest friends in December and drill down to get details. It XPS 27 touchscreen all-in-one to for its second annual Dell World uses Dell Boomi to integrate inputs demonstrate StageLight, the music conference, and took advantage of from Dell Quest, Kace, SonicWall composition software that he de- the gathering to show off some new and AppAssure solutions, showing veloped in partnership with Open- tools, some new toys, and its com- application, network and hardware Labs. For $10, users can download mitment to Windows 8. status, user assets, security status the app and create their own tunes. On the tools front, it demonstrat- and more. Aimed at mid-sized Dell, Linkin Park and OpenLabs ed the newest addition to the Dell businesses, it brings together alerts have also joined forces to offer a Kace management appliances, the for all products and, said Carol Linkin Park Edition PC, complete K3000 Mobile Management Ap- Fawcett, CIO of Dell Quest, it will with music software and access to pliance. While other appliances in be free. John Swainson, president, Linkin Park sound packs. the line manage desktops, laptops Dell Software, added that the Dell has made clear its commit- and servers, the K3000 keeps an company is trying to show how ment to Windows 8. "We're definite- eye on mobile devices running iOS adding more context gives better ly jumping in with both feet," said and Android, managing, tracking, information. He views software as Brian Pitstick, executive director, g provisioning and securing them as the glue that ties together hardware product marketing, of Dell's CSMB AN well as providing a user self-service and services. product group. "It's an exciting op- W M portal. Integration with the K1000 Segueing to hardware, the portunity for Dell, especially with lets administrators work from a company showcased its recently an operating system optimized for by Ji by single console. The K3000 will be launched collection of personal the touch experience but with secu- oto available in the spring of next year, computing devices. Catering in rity and manageability, that fits into Ph either as a virtual machine or with large part to the BYOD crowd, it the IT infrastructure." 4 December/January 2013 computerdealernews.com news Intel sets course Blogs: cdn varBose on a new mobile experience at CES AFTER A successful CES keynote by rival Qualcomm CEO Paul Jacobs, Intel Corp. was under pressure to step up with something different targeted at the mobile marketplace. What Intel presented at CES was a plan to not just accelerate new mobile devices to market, but to Ballmer makes a surprise appearance at CES also redefine the mobile computing by paolo del nibletto experience. The announcement was high- it may not have been sexy, but Qualcomm CEO paul Jacobs delivered a great CES lighted by the release of Intel's lat- keynote and added the element of surprise. est Atom processor-based platform aimed at the value segment of that surprise was an appearance by Microsoft boss steve Ballmer. CES attendees smartphone market with support lamented over the fact that Microsoft was no longer doing the keynote at CES. to from vendor partners Acer and Jacobs' credit, he gave the people what they wanted. as Jacobs was getting into newcomer Lava International. his outline of snapdragon 800, out came Ballmer to the surprise of many. it was Intel also showed the first 22nm unexpected, it was executed brilliantly and it worked because it got the crowd in a quad-core Atom SoC for tablets, buzz and it had industry pundits talking and writing about him the next day. which is expected to more than double the computing perfor- But that wasn't the only surprise of the evening. Jacobs welcomed onto the stage Big mance of the Atom Processor Bird from sesame street. Big Bird was much maligned last year because the charac- Z2760 platform. This will be avail- ter was used by the u.s. republican party and presidential candidate Mitt romney as able late in 2013. an example of spending cuts needed to be made to reduce the federal budget deficit. Kirk Skaugen, vice president and Big Bird was on the stage to show off a kid's app called Big Bird'sw ords. general manager of the PC Client Group at Intel, also updated the Big Bird, again, was a nice surprise that worked. another smart addition was Mexi- media on the upcoming Clover can film makerg uillermo del toro, who showed a clip of his new horror movie. he Trail+ platform, which is aimed was there to show off how the movie-viewing experience is improved on a tablet at performance and mainstream device. Jacobs also aired a poignant discussion via video tape with south african markets as well as a low powered archbishop desmond tutu on digital healthcare, which is a big topic at this year's Core processor lineup that reaches CES.