% % i i & USER GUIDE ROUTE MAP www.rideGOtransit.com Yes Yes Yes Yes Yes Yes Effective: July 1, 2021 Effective: 920.232.5340 Daily Value* % • stress i Calories from Fat 0 Fat from Calories of Wisconsin, of Wisconsin, Federal % • congestion Did you know? Did you i 0 Welcome Aboard! Welcome dates back to the late1800’s back to dates GO Transit is here to serve you. serve to you. is here Transit GO reliable, is provide Our mission to public and accessible affordable transportation support options to mobility needs. the community’s 1 million over provides Transit • GO rides per year at• Our clean diesel buses operate emissions standards. near-zero services funded by are Transit • GO Winnebago the City of Oshkosh, State County, and passenger Administration, Transit fares. buses carry 9,000 over Transit • GO bikes/year • Mass in the City transit of Oshkosh Bus Riding Facts Serving Unlimited Size: Serving: Per 1 rideAmount Serving Per Amount Calories Relaxation Affordability Mobility Accessibility ServiceGood Customer Impact Economic Local carbon emissions fuels fossil Your based on 1 ride. are Values *Daily be higher depending may daily values on the number of rides taken. VISIT OUR WEBSITE AT WWW.RIDEGOTRANSIT.COM TO USE THE TRIP PLANNER APP, EXPLORE User Guide MOBILE FARE OPTIONS, FIND LATEST DETOUR INFO AND VIEW PRINTABLE MAPS OF EACH ROUTE. FOLLOW US ON FACEBOOK AND TWITTER DOWNLOAD THE GO TRANSIT OSHKOSH BUS TRACKING APP This User Guide is a summary of basic information regarding GO Transit bus service. For more detailed information regarding the service, please feel free to contact GO Transit. Fares & Passes Hours of Service Transfers Contact GO Transit Cash Fares GO Transit buses operate from Monday through A transfer is needed when you cannot get to your Please contact GO Transit when you have a Pay your exact fare as you board the bus. Drivers are Saturday. See table below for hours of operation final destination on the first bus you board and need question, comment or suggestion. We would be unable to make change. by route and where each route begins & ends daily to transfer to another bus to reach your destination. happy to help plan your trip or provide any other City Route 10 service. A transfer is a paper receipt issued to a passenger by information that will make your trip easier. Routes 1 to Neenah 2 the bus driver after a fare is paid. It allows the rider Route Hours of Operation Beginning & Ending Point to board a another bus for no additional fare. Call: (920) 232-5340 Adult (Ages 6-59) $1.50 $3.00 1 6:15 AM - 6:45 PM Mallard & Evans Email: [email protected] Seniors (Age 60 and older)3 $.75 $1.50 Transfers are accepted at transferpoints. Common Mail: GO Transit 2 6:15 AM - 6:45 PM Smith/North High timed transfer point locations include the Downtown 926 Dempsey Trail Persons with Disabilities 3 6:15 AM - 6:15 PM New York & Bowen (w/ ADA Paratransit or $.75 $1.50 Transit Center, West Transfer Point, Walmart and Oshkosh, WI 54902 Medicare Card)3 4 6:26 AM - 6:30 PM Logan & Jackson Mallard Ave/Evans St. The most common transfer Visit: www.rideGOtransit.com points between routes are indicated with a red dot Disabled Veterans Free Free 5 6:15 AM - 6:45 PM West Transfer Point on the route map side. (w/ DVA Service Connected ID)3 6 6:15 AM - 6:45 PM Walmart GO Transit Office Kids (ages 5 and under)4 Free Free 7 6:15 AM - 6:15 PM West Transfer Point Tips and notes about transfers: GO Transit’s Office is located at 926 Dempsey 8 6:15 AM - 6:45 PM Mineshaft • Tell the driver which bus you will transfer to when Trail (on Route 6). Office hours are 8:00 AM - 4:30 City Route 10 Tokens 9 6:15 AM - 6:45 PM Walmart boarding your first bus. PM, Monday - Friday. GO Transit’s Office is closed Routes 1 to Neenah 2 • Most transfers expire 60 minutes after issue. during holidays observed by the City of Oshkosh. Tokens ($35 per pack of 20) 1 token 2 tokens Mon - Fri • The Route 10 bus will accept transfers at the 6:30 AM - 6:31 PM Downtown Transit Center when the rider’s Hearing impaired passengers may contact GO Punch Passes 10 Oshkosh Transit Center Transit by using the Wisconsin Telecommunications Each punch pass includes 20 punches. Sat destination is south of County Road Y. Riders from 7:30 AM - 6:31 PM Oshkosh going to Neenah must pay an additional Relay System (WTRS). The numbers for the WTRS City Route 10 Route 10 fare. are: Nationwide: 711, TTY: 800-947-3529, and 1 2 Cost Routes to Neenah • GO Transit will honor late transfers when normal Speech to Speech: 800-833-7637. Punch Pass $30 1 punch 2 punches service is interrupted. Reduced Punch Pass5 $15 1 punch 2 punches Notes: Upon request, GO Transit will provide materials, • There is no bus service on the following holidays: including maps and policies, in an accessible New Year’s Day, Memorial Day, July 4th, Labor Day, format to the best of its ability. Thanksgiving, Christmas, or days celebrated as such. Other Information Monthly Passes (best value) 1 Bike ‘N Ride Valid for unlimited rides in the City of Oshkosh for the Bus Stops Downtown Transit Center (110 Pearl Avenue) calendar month or months shown on the pass. Not All GO Transit buses are equipped with a bike valid for Route 10 rides to Neenah2. GO Transit bus stops are marked rack, including Route 10. This service is available One Month Pass $35 by distinctive blue and white signs year round on all GO Transit bus routes. There is Safe Riding no additional fare when the Bulk (3) Month Passes $90 located at stops along the routes. It is very important that you wait for For your safety, please keep in mind the following bike rack is used. More about fares & passes: the bus at the bus stop to ensure policies. Thanks for being a safe rider! For more information on how • All passes and tokens are sold at GO Transit’s 3 effective and safe service. Each sign 5 10 • Always follow the bus driver’s instructions. Our to use the bike racks, please Office at 926 Dempsey Trail (on Route 6). will display either a single route professional drivers are trained to make everyone’s trip visit our website at Additionally, monthly passes are sold at City number (left sign) when served safe and convenient. www.rideGOtransit.com . Hall and the Oshkosh Public Library. by one route or multiple numbers • Respect other riders. This includes no foul/offensive • Monthly and punch passes can also be (right sign) if served by more than language, fighting, vandalism, littering, tobacco use Accessibility one route. and e-cigarette use. purchased by mail. Each bus is equipped with accessible features, Please plan to arrive at your bus • No food or drinks in open containers are allowed on • Passes must be signed by the rider to be valid. including: kneeling capability (bus lowers to make stop a few minutes early. the bus. • A monthly pass can only be used by the person the first step easier), a ramp for wheelchair • Don’t cross the street in front of the bus when you get that signed it and is non-transferable. boarding, on-board wheelchair securement areas, off. Always wait for the bus to leave before crossing. • Punch passes (20 punches) can be purchased and stop announcements by the driver. GO Transit • Large items (including strollers) must be out of the aisle. from all drivers and at the GO Transit Office. Travel Training drivers are trained to safely secure wheelchairs. • Passengers must be able to safely board and carry all When the punch pass is presented to the driver, While onboard, mobility devices, such as GO Transit provides free training and other resources carry-ons or personal belongings in one attempt. the driver will punch it once for city routes and wheelchairs and scooters, are secured using the to any community member that would like to learn • No hazardous materials are allowed on the bus. two times for service to Neenah on Route 10. proper four (4) point securement. On the twentieth punch, the driver will collect how to use the bus. We call this program “Travel • No weapons or firearms are allowed on the bus. Training.” The program is designed to help first- • Please offer the front seating area to seniors and the card. If you want to transfer to another bus Lost & Found ask for a transfer and say which bus you are time riders and individuals with disabilities become passengers with disabilities. If you have lost an item on the bus or at other GO transferring to when boarding. familiar and comfortable with riding the bus. • Please be seated. If no seats are available, move to the Transit facilities, call our information number (920) • Visit www.rideGOtransit.com or call 232-5340 rear of the bus and hold onto the rails. If standing, do 232-5340. Articles that are found are held at the for more information about fares & passes. GO Transit is also able to help you plan a trip over not stand in front of the yellow line located on the floor the phone or via email. near the driver. GO Transit Office (926 Dempsey Trail) for 30 days, except perishables. Lost bikes are transferred to Footnotes: the Oshkosh Police Department after 24 hours.