Dell Update Packages User's Guide June 2020 Rev. A00 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners. Contents Chapter 1: Getting Started.............................................................................................................. 5 What’s new in this release....................................................................................................................................................5 DUP event viewer................................................................................................................................................................. 5 Zip pack elimination............................................................................................................................................................... 6 Slot information for hard drive.............................................................................................................................................6 Dependency............................................................................................................................................................................6 Supported Operating Systems.............................................................................................................................................6 Prerequisites...........................................................................................................................................................................6 Prerequisites And Features For Systems Running Linux..................................................................................................6 Dell-Qualified and Dell-Enabled Packages.................................................................................................................... 6 Prerequisites and Features for Systems Running Windows............................................................................................ 7 Downloading DUPs................................................................................................................................................................ 7 Downloading DUPs through Repository Manager.............................................................................................................7 Installing Device Drivers........................................................................................................................................................8 Interactive Mode..............................................................................................................................................................8 Non-Interactive Mode.....................................................................................................................................................8 Installation Order of DUPs....................................................................................................................................................8 Best practices for using DUPs.............................................................................................................................................9 Other Documents You May Need....................................................................................................................................... 9 Contacting Dell.......................................................................................................................................................................9 Chapter 2: Using Dell Update Packages........................................................................................... 10 Updating Packages Component and System Compatibility........................................................................................... 10 Executing DUPs in Linux Environment..............................................................................................................................10 Interactive Mode............................................................................................................................................................ 10 Non-Interactive Mode................................................................................................................................................... 10 Verifying the Digital Signature....................................................................................................................................... 11 Executing DUPs On Systems Running Windows.............................................................................................................12 Verifying the Digital Signature On Systems Running Windows................................................................................12 Compatibility checking.........................................................................................................................................................12 Information while applying the Updates on a Running System......................................................................................12 System Reboot Required...............................................................................................................................................13 Saving Console Output for Linux................................................................................................................................. 13 Delivering DUPs to the Systems........................................................................................................................................ 13 Updating Multiple Systems........................................................................................................................................... 13 Remote Terminal Sessions............................................................................................................................................ 13 Stand-Alone Systems and Firewalls.............................................................................................................................13 Confirming the Update........................................................................................................................................................13 Chapter 3: Update and Rollback in Lifecycle Controller Enabled Server.............................................. 15 Update in Lifecycle Controller............................................................................................................................................ 15 Rollback in Lifecycle Controller.......................................................................................................................................... 15 Chapter 4: Command Line Interface Reference................................................................................ 17 Contents 3 Linux CLI Options................................................................................................................................................................. 17 Windows CLI Options.......................................................................................................................................................... 18 Exit Codes for CLI............................................................................................................................................................... 20 Chapter 5: Linux Troubleshooting...................................................................................................23 Known Issues....................................................................................................................................................................... 23 Diagnostic Tasks Will Not Run While a DUP Reboot is Pending............................................................................. 23 Abnormal Termination of a DUP.................................................................................................................................. 23 Error While Loading Shared Libraries..........................................................................................................................23 Insufficient Free Physical Memory to Load the BIOS Image................................................................................... 23 Kernel Panic While Running Storage Controller Firmware Update Packages....................................................... 24 Loss of Functionality While Renaming Linux DUPs...................................................................................................24 DUPs Fail on 64-bit Red Hat Enterprise Linux Operating System.......................................................................... 24 DUP Update of Firmware Might Fail While Running in the UEFI Mode................................................................. 24 Messages..............................................................................................................................................................................24 DUP Message Logs..............................................................................................................................................................31