Systems Integrator for next generation ORCA SCOPE OF WORK August 2017 Table of Contents 1 Introduction & Background........................................................................................................................ 1 1.1 Introduction ...................................................................................................................................... 1 1.2 Project Background .......................................................................................................................... 2 1.3 System Components ......................................................................................................................... 2 1.4 Performance Responsibilities ........................................................................................................... 3 1.5 Operational Responsibilities ............................................................................................................. 3 1.6 Project Timeline ................................................................................................................................ 4 1.6.1 Phasing .................................................................................................................................... 4 1.7 Project Goals ..................................................................................................................................... 5 1.7.1 Customers ............................................................................................................................... 5 1.7.2 Technology .............................................................................................................................. 6 1.7.3 Cost ......................................................................................................................................... 6 1.7.4 Agency Needs .......................................................................................................................... 6 1.7.5 Relative Importance of Capabilities ........................................................................................ 7 2 Implementation Services ........................................................................................................................... 9 2.1 Project Management ........................................................................................................................ 9 2.1.1 Project Manager & Lead Engineer .......................................................................................... 9 2.1.2 Project Meetings ..................................................................................................................... 9 2.1.3 Project Management Plan ...................................................................................................... 9 2.1.4 Change Control ..................................................................................................................... 12 2.2 Design Reviews & Approvals .......................................................................................................... 12 2.2.1 General Requirements .......................................................................................................... 13 2.2.2 Conceptual Design Review .................................................................................................... 14 2.2.3 Preliminary Design Review ................................................................................................... 14 2.2.4 Final Design Review .............................................................................................................. 15 2.3 Installation & Transition ................................................................................................................. 16 2.3.1 Installation & Transition Strategy ......................................................................................... 16 2.3.2 General Installation and Transition Needs ........................................................................... 18 2.3.3 Installation & Transition Plan ................................................................................................ 18 2.3.4 Site Surveys ........................................................................................................................... 18 2.3.5 Prototype Installations .......................................................................................................... 19 2.3.6 Onsite Work Requirements .................................................................................................. 19 2.3.7 Installation Procedures ......................................................................................................... 19 2.3.8 Shop As-built Drawings ......................................................................................................... 19 Systems Integrator for next generation ORCA Page i RFP No. RTA/RP 0119-17 Scope of Work August 2017 2.4 Testing ............................................................................................................................................ 20 2.4.1 General Requirements .......................................................................................................... 21 2.4.2 Test Documentation ............................................................................................................. 21 2.4.3 Agency Test Facility ............................................................................................................... 22 2.4.4 Factory Testing ...................................................................................................................... 23 2.4.5 Integration Testing ................................................................................................................ 24 2.4.6 System Acceptance Testing .................................................................................................. 27 2.5 Training ........................................................................................................................................... 28 2.5.1 General Requirements .......................................................................................................... 28 2.5.2 Training Plan ......................................................................................................................... 29 2.5.3 Training Materials and Equipment ....................................................................................... 29 2.5.4 Training Courses .................................................................................................................... 29 2.6 Manuals .......................................................................................................................................... 30 2.6.1 Manual Content & Format .................................................................................................... 30 2.7 Program Documents ....................................................................................................................... 32 2.8 Master Program Documents List .................................................................................................... 33 3 System Design & Architecture ................................................................................................................. 41 3.1 Common Design Capabilities .......................................................................................................... 41 3.1.1 Service-proven Design .......................................................................................................... 41 3.1.2 Nonproprietary Technology .................................................................................................. 42 3.1.3 Supply & Availability ............................................................................................................. 42 3.1.4 Materials & Workmanship .................................................................................................... 43 3.1.5 Software Design Principles ................................................................................................... 43 3.1.6 User Interface & User Experience ......................................................................................... 45 3.1.7 Maintainability & Serviceability ............................................................................................ 45 3.1.8 System Sizing and Scalability................................................................................................. 46 3.1.9 Operating Environment ........................................................................................................ 47 3.1.10 Electrical .............................................................................................................................. 50 3.1.11 Licensing & Ownership ....................................................................................................... 53 3.1.12 Accessibility & ADA Compliance ......................................................................................... 53 3.1.13 Code & Regulation Compliance .......................................................................................... 55 3.1.14 Information Security ........................................................................................................... 56 3.1.15 Fraud Prevention ...............................................................................................................