MultiPing version 3 Product Manual (c) 2002, 2014 Nessoft, LLC MultiPing (c) 2002, 2014 Nessoft, LLC All rights reserved. No parts of this work may be reproduced in any form or by any means - graphic, electronic, or mechanical, including photocopying, recording, taping, or information storage and retrieval systems - without the written permission of the publisher. Products that are referred to in this document may be either trademarks and/or registered trademarks of the respective owners. The publisher and the author make no claim to these trademarks. While every precaution has been taken in the preparation of this document, the publisher and the author assume no responsibility for errors or omissions, or for damages resulting from the use of information contained in this document or from the use of programs and source code that may accompany it. In no event shall the publisher and the author be liable for any loss of profit or any other commercial damage caused or alleged to have been caused directly or indirectly by this document. Printed: August 2014 Special thanks to: Publisher All the people who contributed to this documention and to the Nessoft, LLC PingPlotter software. Managing Editor Special recognition to: Pete Ness Pierre Schwab Technical Editor Tom Larrow Jeff Murri Jenna Clara Andrea, D.D., Nina Mele Cam M. Larry M. Contents I Table of Contents Part I Welcome 2 Part II Support / Help 4 Part III Licensing 6 Part IV Getting Started 8 1 Things .t.o.. .d..o.. .w...i.t.h.. .M..u..l.t.i.P...i.n..g.. .................................................................................................. 8 2 Pinging.. .a.. .T..a..r.g..e..t. ................................................................................................................... 9 Part V Operation 11 1 Target.s.. .G..r..a..p..h.. ..................................................................................................................... 11 2 Time G...r.a..p..h..s. ........................................................................................................................ 12 Controlling Ti.m...e... .G..r..a..p..h... .V..i.s...i.b..i.l.i.t.y.. ....................................................................................................................... 14 Pixel Averagin..g.. ...................................................................................................................................................... 15 3 Floatin..g.. .T..i.m...e.. .G...r.a..p..h..s. .......................................................................................................... 15 Floating Graph.. .V...i.e..w.... .O..p...t.i.o..n...s.. .............................................................................................................................. 16 4 Works.p..a..c..e..s. .a..n..d.. .D..a..t.a.. .......................................................................................................... 16 5 Loadin..g.. .t.a..r.g..e..t.s.. .f.r.o..m... .a.. .f.i.l.e.. .................................................................................................. 17 6 IPv6 a.n..d.. .I.P..v..4.. ...................................................................................................................... 18 7 Dynam..i.c.. .D..N..S...,. .t.r.a..c..k.i.n..g.. .a..n..d.. .n..o..t.i.f.y..i.n..g.. .................................................................................. 18 8 Runnin..g.. .f.r..o..m... .a.. .U..S..B.. .d..r..i.v.e.. ................................................................................................... 20 Part VI Options 22 1 Gener.a..l. ............................................................................................................................... 23 2 Displa.y.. ................................................................................................................................ 24 3 Packe.t. ................................................................................................................................. 25 4 Versio.n.. ................................................................................................................................ 26 5 Email ................................................................................................................................... 26 Part VII Alerts 29 1 Creati.n..g.. ./. .C..o..n..f.i.g..u..r.i.n..g.. .A..l.e..r..t.s. ............................................................................................... 29 2 Troubl.e..s..h..o..o..t.i.n..g.. .A..l.e..r.t.s.. ........................................................................................................ 34 3 Email .S..e..t.u..p.. .(.f.o..r.. .a..l.e..r.t.s.). ........................................................................................................ 34 4 Alert E..v.e..n..t.s.. ......................................................................................................................... 35 Event Notificat..i.o..n.. ................................................................................................................................................... 35 Event - Play a .S..o..u...n..d.. .............................................................................................................................................. 36 Event - Send E..m...a..i.l. ................................................................................................................................................. 36 Event - Launch... .a..n.. .e..x..e...c..u..t.a..b...l.e.. ............................................................................................................................. 37 (c) 2002, 2014 Nessoft, LLC I II MultiPing Event - Log to. .f.i.l.e... .................................................................................................................................................. 38 Event - Tray Ic.o...n.. .C...h..a..n..g...e.. ..................................................................................................................................... 38 5 Variab..l.e.. .S..u..b..s.t.i.t.u..t.i.o..n.. ........................................................................................................... 39 Index 40 (c) 2002, 2014 Nessoft, LLC Part I Welcome 2 MultiPing 1 Welcome Thanks for using MultiPing! MultiPing is an application built for monitoring one or more TCP/IP targets, while providing detailed historical information about the collection period. MultiPing's time graphs 12 make a great way to quickly evaluate the uptime and quality of a connection to a target. MultiPing has a number of valuable features for someone who wants to monitor their network connectivity, including: Monitors the performance of one or more targets 9 over time, allowing you to compare the performance of these targets at any period of time. Allows you to scroll forward or backwards in time 13 to look at performance at any period during the collection session. Saves lists of targets 16 to monitor for easy setup of future monitoring sessions. The powerful "Timeline graphs 12 " can be shown for any of your monitored targets, with any time-scale you need to see the whole picture. Any/all timeline graphs can be floated 15 anywhere on your screen, and configured to stay on top, transparent, and a number of other options to make the graphs look just like you want them to. Configurable ping interval so you configure MultiPing to capture data at the rate that makes sense for your connection, and for the conditions you're looking for. Packet loss is graphed and easily visible. Will auto-start pinging on load, monitoring the destinations you were previously monitoring when you last closed MultiPing, or alternatively it can load a setup of your choice. Configurable 24 Good / Warning / Bad periods to easily identify which targets are in trouble. Flexible, configurable alert system to monitor one or more targets based on the conditions you set. You can be notified by playing a sound, sending an email, changing the tray icon, or launching an executable to allow you to customize your own alert events. You can even do all of those within the setup of one alert. Proven multi-threaded engine for maximum performance over long periods. Flexible workspaces 16 , with the ability to save and reload at any time. Can minimize to your system tray. More ... (what feature list would be complete without the ubiquitous "more" feature?). (c) 2002, 2014 Nessoft, LLC Part II Support / Help 4 MultiPing 2 Support / Help Visit the MultiPing home page at http://www.multiping.com anytime! We offer a number of online resources to ensure your success with MultiPing. Licensed users get priority, but we happily offer as much help as we can give to people evaluating MultiPing. Check the online resources Since the help file you are currently reading is relatively static (i.e.: there is no way for us to update this without you downloading a new version), your first stop should be on our support site at http:// www.multiping.com/support.html. This site has links to online resources and other active content. Get the latest version If you're having problems with something that you think is a bug in MultiPing, you can visit our web site to get the latest version. Send us an email You are always welcome to send an email to [email protected]. We have a number of systems in place to make sure we get your email, but again, please check our web site before sending us an email since we may have resources