MESSAGE As Dubai’s premier development company, Nakheel The Gardens and Ibn Battuta Mall. Once complete, has successfully shaped the very texture of this our developments will add more than 1,000 kms of forward-looking city. Ingeniously designed landmarks, beachfront to the Dubai coastline and occupy more distinctive residential communities, unique retail than 30,000 hectares of the city. offerings and unprecedented investment opportunities are all products of our determination to remain at the Supported by strategic alliances with exceptional heart of the Emirate’s ambitious expansion plans. partners, Nakheel’s success is synonymous with the evolution of Dubai. It is a success that understands With a finger right on the pulse of the latest research the motives that drive our 21st Century aspirations in architectural and lifestyle thinking, our focus is on and consequently attracts residents, tourists and building icons that embody innovation and progress, investors to the fastest growing city in the world. creating a strong legacy for future generations. Sultan Bin Sulayem With more than 900 employees, Nakheel currently Executive Chairman, Nakheel has 17 major projects under development, registering a combined value of more than US$30 billion. Our portfolio includes the three iconic and internationally acclaimed waterfront developments – The Palm, The World and Dubai Waterfront – and we’re also breaking new ground with the scope and imagination of our land developments such as Jumeirah Islands, DISCOVERY GARDENS OWNERS MANUAL Introduction Life at Community Rules Utilities Manuals Maps Discovery Gardens 5 About Nakheel 15 Location Information 35 Master Declaration 81 Palm District Cooling 85 Operation Manuals 92 Map of Dubai 6 About NAM 15 Community Facilities 62 Part A: Community Use 82 du 94 Discovery Gardens Rules 7 Community Management 16 Waste Management & 82 DEWA Master Plan Recycling 74 Part B: Code of Behaviour 7 Owners Association 83 Gas Management 17 Fire Safety 8 Leasing & Property 18 Security Visitor Access Management 18 Insurance 9 Infrastructure & Facilities Management 20 Service Charges 9 Customer Care 21 Defect Liability Period 10 About Dubai 22 Your Apartment 11 About Discovery Gardens 24 General Property Maintenance 12 Residency and Visas 28 Modifications 13 Emergency Contacts 30 Licensing 32 Preventative Maintenance 80 UTILITIES PALM DISTRICT COOLING Palm District Cooling (PDC) supplies chilled water to cool your apartment. The application procedure is set out below: 1. Complete and sign two (2) copies of the Cooling Services Terms and Conditions PDC form. (available from NAM). 2. Provide copies of the following documents: - Ownership Agreement/Sales Agreement - Copy of passport or trade licence 3. Make the following payments - Non-refundable set-up fee for the BTU meter of AED 1,500. - Refundable security deposit: Studio & One Bedroom – AED 1,000 Two Bedroom – AED 2,000 - Annual Capacity Charge payment. 4. One copy of the PDC service agreement will be returned to you along with a receipt for the security deposit. You will also receive your Customer Account Number. 81 DU DEWA There is a centralized network provided within the building for Dubai Water and Electricity Authority (DEWA) is your water and the purpose of telephone/TV/Internet connectivity. There are electricity service provider. DEWA registration can be completed multipurpose connection points provided in all the rooms. at the head office next to WAFI Mall. For connection, contact the service provider “Du” on 04 391 Apartment owners must visit DEWA and register their 0000 and obtain information on the documentation required apartment/s, and pay a AED1,000 registration fee. Failure to for obtaining the service. register will result in disconnection. The Du office is located at the Dubai Media City, Building 14. The following documents are required for DEWA registration: Applicants can present the required documents to complete the joining formalities. • Application form (will be provided at time of handover). • Photocopy of owner’s passport or Trade License of company. • Copy of Property Sales Agreement • Meter readings and consumption numbers (also provided at time of handover). For further information please contact DEWA on (T) 04 324 4444 (F) 04 324 8111 (E) [email protected]. 82 GAS The building is supplied with a centralised LPG gas supply that All calls of an emergency nature or any calls for gas service connects to each apartment via concealed pipe work within the activation or account issues should be directed to this number. building. A gas cooker connection point is provided in every kitchen with an isolating valve in the upper kitchen cabinet. Note: Connection of the gas cooker is to be carried out by authorised personnel only. You are requested to call Lootah Gas Lootah Gas is responsible for gas system maintenance, for connection or disconnection on the toll free number performing the initial connections for gas cooking, responding 800 5224. to relevant emergency situations inside the building and reading gas meters. To arrange a gas connection to your apartment you must deposit a cumulative amount of AED1,000 (AED500 refundable deposit, AED500 activation fee) in favour of Nakheel to the following account. Funds can be transferred to Dubai Islamic Bank, Account 01-520-6953379-05 Account Name: LBCG (Lootah BCGas) Copy of deposit slip to be faxed to LBCG Accounting at 04-297-7742 For connection, please contact: Lootah Gas All calls relating to live gas service should be directed to the LBCG Customer Call Centre toll free at 800-5224. This call centre is in operation 24 hours a day, 7 days a week. UTILITIES 83 84.