Volume 5 No.02 Everything that makes pubs tick Mental Health Pub Real Estate 2019 In Hospitality Proudly Sponsored by: Contents 6 16 24 INDUSTRY MAJOR FEATURE TRENDING NEWS 6. Not waving, drowning 16. Hot Property 2019 24. February’s greatest clicks Mental health problems are After another record-setting The trending PubTIC newsletter alarmingly prevalent in the year of transactions around the stories deemed most important hospitality industry. Emma country, we crunch the data and by our discerning readers. Castle looks into the risks, and look to the future of pub real how pub operators can address estate. them in the workplace. 10. Anzac Day Legacy – by Australian Brewery Now under the protective cloak of ASX-listed Redcape, the nationalistic Rouse Hill brewery continues its history of innovation. 12. To Be Sure Thing A thousand years in the making, the Irish pub concept is the most successful globally, with fresh incarnations of craic opening still. Clyde Mooney reports 2 | March 2019 PubTIC EDITOR’S RANT From time to time the stars align in the arena of real estate to the point where we look into our crystal balls and decide it’s time for another major feature on what’s been going on. This inevitably brings about poring over past stories and statistics, teasing out tid-bits of analytic treasure. Going back to the beginning of 2018, up until this feature, we had available to consider no less than 127 articles on pubs coming to market, and 87 on sale transactions. Furthermore, the unofficial superhero of Australian gaming pubs both bought and sold and finally took its lot to the ASX. Also, the once thriving Publican Group slipped into financial purgatory, where it was snapped up by the other major mover in the market, Australian Venue Company. The trials and successes of pub real estate are staples of PubTIC’s semi-daily content line-up, and overwhelmingly the highest traffic topic in our game. It is hoped that some ‘big picture’ commentary on major events in this area will add to the benefit enjoyed by our readers. In other news, the most Irish day of the year has just taken place, spawning green beer and red wigs and a reminder that the ever-present Irish pub is far from dead. Industry stalwart Pat Gallagher opened a very considered new PJs instalment in time for St Pat’s Day, and the indomitable and very international Gold Coast found room for another Finn McCool’s legend just prior to Christmas. These prophetic projects and the associated annual revelry seemed ample excuse to be chasing the rainbow all the way to the Irish pub concept pot of gold. In the spirit of the occasion, even I donned a foot-tall black felt hat emblazoned with Guinness, and tipped a pint to my familial and occupational ancestors. Good times. PUBLISHED BY: PUBLISHING EDITOR: GRAPHIC DESIGN: The Information Collective Clyde Mooney Therese Lloyd Granville, NSW [email protected] PRODUCTION: Australia 2142 Clyde Mooney NATIONAL SALES: Peter Wiedemann DISCLAIMER: This publication is published by The Information Collective Pty Ltd (the “Publisher”).Your The thoughts Publisher accepts noon liability, the to the matter extent permitted are by law, welcome for materials appearing in this publication supplied by outside parties. All material is protected by Australian intellectual property laws. Duplication of any part of the publication is prohibited without the written consent of the Publisher. Clyde Mooney – pub media die-hard Reference to products or services in the publication does not amount to the Publisher’s endorsement. Views expressed in the publication do not necessarily represent those of the Publisher, its agents or employees. 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While every attempt is made to ensure accuracy, to the extent permitted by law, the Publisher excludes all liability for loss resulting from any inaccuracies or false or misleading statements that may appear in this publication. 4 | March 2019 PubTIC Copyright © 2019 - The Information Collective Pty Ltd Where gaming technology meets hospitality. Australasian Gaming Expo 2019 The Australasian Gaming Expo truly connects you. This August come and experience the very latest in gaming technology and discover the best in hospitality equipment and supplies. 2019 celebrates AGE’s 30th year so you know it’s going to be bigger than ever. Visitor registration is now open at www.austgamingexpo.com 13-15 August 2019 Tue-Wed 10am-5pm ,Thu 10am-3pm ICC Sydney Darling Harbour NSW FEATURE Not waving, drowning Mental health in hospitality A recent report found that mental health problems are alarmingly prevalent in the hospitality industry. Emma Castle looks into the risks, are and how pub operators can address them in the workplace. It is my belief people should not be denied employment because of mental health “issues … that would be dreadful. We have been fighting that attitude for a long time, and secure employment is very important for them. Such vulnerable people should be offered more extensive education and support around the difficulties and pressures in such an industry, so they can thrive.“ – Dr Gwenyth Francis 6 | March 2019 PubTIC FEATURE UK pub trade publication The Morning Advertiser recently reported that of 700 hospitality workers surveyed by drinks industry charity The Benevolent, only 46 per cent said they were ‘on top of’ their mental health. The worrying implication being that 56 per cent are not. Half of all surveyed workers said they didn’t think their workplace had any mental health mechanisms in place, and a third said that they had experienced high levels of stress, anxiety and fatigue. While this research was conducted in the UK, the parallels are clear, and local research conducted by the team at R U OK Day found that 80 per cent of hospitality workers in Australia said that mental health issues were a challenge in the industry. Cause and effect So why is there such a relationship between this industry and mental health issues? What is it about hospitality that is causing so much stress? Or are people already susceptible to instability drawn to lifestyles such as found in hospitality? The answers are multi-faceted. The age range with the highest suicide rate in Australia is 15 - connections to others in the same industry, so a form of social 24 years. This is also the age group most likely to find work in isolation or limitation develops. hospitality. “This social seclusion often results in taking time out with the Dr Gwenyth Francis, general practitioner and mental health group, after work or at other times and, if the use of alcohol professional*, says that hospitality workers are exposed to a is involved as a socialiser and stress reliever, it can become range of emotional triggers. These include: conflict and abuse a serious problem. Likewise, if there is a drug culture in that from patrons, potentially involving physical violence, extreme particular hospitality arena, drug addictions can become of verbal abuse and spitting; personality clashes and even concern.” workplace bullying with work colleagues and management; It’s pertinent then that Safe Work Australia is conducting an extreme work pressure in order to serve patrons efficiently independent review into model Workplace Health & Safety and successfully; dealing with rejection of service or goods by (WHS) laws that highlight the importance of mental health. patrons; and dealing with complaints. The review is being conducted by Ms Marie Boland, former Additional stressors are biological. For a lot of hospitality Executive Director of SafeWork SA. workers, it’s hard to maintain a healthy diet, quality sleep and In her preliminary report, Boland states, “I found that there is a regular exercise when they are working busy shifts at odd general acceptance that the definition of ‘health’ in the model hours, and eating what’s available when they are on a break. WHS Act explicitly includes psychological health. There is also hospitality’s reputation for being a ‘party hard’ “There is a widespread view that psychological health is industry. When people aren’t working, there is a culture of neglected in the model WHS Regulations and Codes. after-work ‘staffies’ or Sunday and Monday ‘industry nights’ where hospitality professionals can let their hair down “The feedback from small businesses in particular was that after having worked to serve others through conventional they wanted more prescription and practical guidance to help socialising times. them identify and manage psychosocial risks and hazards,” said Boland. Dr Francis says, “It is well documented in research that shift work and irregular hours do have a negative impact on mental The key message being: it’s time for employers to take mental wellbeing. These irregular hours can also confine your social health seriously. * Dr Francis MB. BS. Hons II, MPM, Dip CSP, FAAPM, EMDR. Masters of Psychological Medicine, Diploma of Contemporary Somatic Psychotherapy, Fellow of the Australian Association of Psychological Medicine, Schapiro Institute EMDR, also Bachelor of Medicine and Surgery with Honours II.