1 Away Supporter Information 2021/22 Away Supporter Information 2021/22 This guide has been created to provide away supporters (also known as visiting supporters) with information about your visit to Villa Park as a supporter of the visiting team. Other than the result, we hope you have an enjoyable visit to Villa Park! 2 Away Supporter Information 2021/22 Your allocation The away fans section at Villa Park is located in For cup matches, in order to comply with the north east corner of the Doug Ellis Stand. The competition regulations your allocation may include allocation is split in to two areas: other areas of Villa Park. • Doug Ellis Lower – Block Q 1,800 seats approx. Villa Park kiosks are now cashless to purchase refreshments, you can pay with your • Doug Ellis Upper – Block P credit/debit card or with your phone via Apple or 1,300 seats approx. Google Pay Please help us to give you your full allocation of seats In order for your club to receive your full entitlement Please observe any requests from club personnel. of seats, it is necessary for you and your fans to Should the supporters of any club fail to comply conduct yourselves in line with ground regulations with ground regulations and or instructions from when visiting Villa Park. club officials, it is likely that local authorities will These regulations include: impose restrictions on the number of tickets we are able to allocate you for future fixtures. Our • When watching the match remain Ground Regulations can be found at the end of this seated at all times. document. • Ensure that gangways and aisles are kept free from obstruction at all times. Turnstile layout Doug Ellis Upper P – use turnstiles P87, P88 or P89 Late arrival - should you arrive after kick off, then for the upper tier. From ground level turnstiles Q96 and / or P89 will remain open until the there are several flights of stairs to reach the upper second half has started. concourse area (64 steps in total). Doug Ellis Lower Q – use turnstiles Q91 to Q96 for the lower tier. P Q Q P Q Q Q Q P 91 92 93 94 95 96 87 88 89 3 Away Supporter Information 2021/22 Barriers on entry – possible ticket inspection In the interests of your safety and to ensure that ensure that persons are in the correct area and in only those with valid tickets gain admittance to the possession of a valid match ticket. Please have your seating areas, we will, on occasion, use a barrier ticket ready for inspection when requested. system at the turnstiles. These barriers help us to Access for disabled fans At present, we are unable to offer wheelchair spaces Ambulant disabled fans should look to be for visiting supporters within the visiting supporters’ accommodated on the front row of Doug Ellis Lower allocation. Our away allocation of wheelchair spaces Q. You will encounter eight steps at the vomitory to are based within the Trinity Road Stand, and can be reach the front row from the concourse area. accessed via R44 wheelchair entrance located on The away area is usually a vibrant and noisy space on the stadium map. There are eight wheelchair spaces matchday, so any fans with non-mobility related with adjacent seats for personal assistants. We have disabilities should look for the front row AA of the no wheelchair user facilities within blocks P & Q, so Doug Ellis Upper P, as this is likely to be the least any fans arriving in wheelchairs for these areas will be congested area. unable to gain admittance to the stadium. An accessible toilet is located in the Doug Ellis Lower Within the visiting supporters section of seats, we Q concourse area, accessed via a RADAR key. would recommend the following: Parking for visiting disabled supporters is available Visually impaired spectators can have free access on the away coach park. Away clubs will be sent an to match commentary provided via earpieces allocation of permits which need to be purchased in that can be used from anywhere within the visiting advance from that club. Please note that accessible supporters section. We also accommodate parking cannot be purchased on the day of the assistance dogs (in line with guide dogs for the blind game. association guidelines). An additional seat will be required (free of charge) to ensure there is room for For more information, or to book match your dog, and this needs to be obtained at the time commentary or parking please contact us on of purchase from your club. We would recommend 0333 323 1874. using the front row A of Doug Ellis Lower Q or the front row AA of Doug Ellis Upper P if an assistance dog is needed. Sale of alcohol The club is licensed to sell alcohol in the Doug Ellis visits to Villa Park) where we will have been unable to Lower – Block Q only (alcohol will not be available secure a license from the local authorities. in Doug Ellis Upper – Block P). Please note that no If you wish to find out if alcohol will be available for transfers can be permitted. your club’s visit then please call us in advance on There are some matches where we will not be 0333 323 1874. In order for us to continue and / or licensed to sell alcohol to away fans (local derbies, provide alcohol during your visit, please help us by for example). In addition, there will be some clubs complying with ground regulations for the duration we will play (on account of their conduct on previous of your visit. 4 Away Supporter Information 2021/22 Match programmes We advise visiting supporters in Doug Ellis Upper Tier – Block P to purchase a match programme from the official programme kiosks located on Witton Lane prior to entering the stadium. Due to limited facilities within the Upper Tier concourse area it is not always feasible for us to sell programmes. Please bring cash to purchase a match programme (£3.50) Family Fun Zone We welcome all families to Villa Park, home and away, The Family Fun Zone is open to all families (home and we would love to see you in our Family Fun Zone. and away) on production of a match ticket. Adults The Fun Zone is a facility for families to enjoy a range must be accompanied by at least one junior to of free activities for up to two hours before kick-off enter, while juniors must be accompanied by at least on weekend fixtures. one adult. Our staff are on hand on all activities to supervise, but responsibility of juniors remains with Located in our Academy building (see map on page the accompanying adult. If your junior gets lost or 6), the Fun Zone is suitable for all ages and includes has an accident within the Fun Zone please contact activities such as face painting, large inflatables, a member of staff on our Welcome Desk. challenge based games, football activities and much more. Providing fans with a fun, safe and exciting football experience has been a central part of the club’s operation for many years and the Fun Zone is a key aspect of this. We hope you enjoy your pre- match warm up and a full day out with your family at Villa Park. 5 Away Supporter Information 2021/22 Travel & Transport 6 Away Supporter Information 2021/22 TOWARDS A34 FOR JUNCTION 7 OF THE M6 D A O BROOKVALECAR PARK RD A4 R 04 N 0 O A TT ST I O W N 0 LA 04 D N 4 A E A O R No7 + No11 WITTON H T R O D A W L O D D I A R A N O N O R M E R R A K K D E K IN A N T C S O D O N O N R A R I L U P = PROGRAMME KIOSKS T E O R N D T R E N O O N A W E C L S O D S M T O E IT N ACADEMY W MAJESTIC R N O 0 O A 4 R D 1 YEW TREE SCHOOL R 4 AWAY D IS B R VILLA VILLAGE R P COACH PARK N O TICKET OFFICE IO A T D A V T IL S L A G VILLASTORE E P11 P10 P9 R SUPPORTERS O N VISITING A E D MCGREGOR STATUE L S NORTH STAND J O CAR PARK P Y Q1 Q2 Q3 A Q E N W E R R N D T O D I R N H A NORTH STAND DOUG ELLIS STANDW E I E O E C D I T L O R T R T O E O T O TRINITY ROAD STAND A T A R N D D O R D L A R O A D E A N E SOUTH CAR PARKS G D A L IL P V TR P IN HOLTE END ITY RO AD B E V P I HOLTE N G CAR PARK T O N R O TRAFFIC EXCLUSION ZONEA D Please note that in the interest of pedestrian safety, a tra�c exclusion zone (TEZ) is W IT imposed around Villa Park on match days to exclude vehicles on the following roads: T O N L A Witton Lane from the junction with Aston Hall Road to the tra�c island at Witton N E Road, and Trinity Road between Nelson Road and Witton Lane.