A publication of CHRISTIANA CARE EXTERNAL AFFAIRS AUGUST 2017 VOLUME 28, NO. 8 Focusing on the people and initiatives that distinguish Christiana Care Health System INSIDE 6 PEDS READINESS Middletown ED team earns pediatric accreditation 8 GENE EDITING Breakthrough partnership advances journey to personalized medicine 10 PRIMARY CARE Behavioral health insomnia experts visit doctors’ offices Parking improvements shift into high gear Christiana Hospital’s new parking garage increases convenience for patients and families n June 14, Patricia Wing-Green led “Our new patient and visitor garage enables us to the way for patients and visitors to the beer serve our neighbors through easier access Christiana Hospital campus to park in a to Christiana Hospital,” said President and CEO Onew garage at the main entrance. At the opening Janice E. Nevin, M.D., MPH. “Now our patients ceremony, she drove her car into the garage as and families are just steps away from the expert the rst person to park in the new facility. care they come to us to receive.” e four-level parking garage oers 700 spaces e garage complements the architectural design of free parking for patients and visitors. Planned and brick façade of the hospital and features a in consultation with Wing-Green and the other covered walkway to the main entrance. Energy- members of Christiana Hospital’s Patient ecient LED lighting enhances comfort and and Family Advisory Commiee, the garage safety. e rst level is dedicated to handicapped increases access and convenience for patients parking, with additional handicapped spaces on and families. all levels. e garage also has charging stations CONTINUED INSIDE Patricia Wing-Green drives the first car into the new garage. She and other members of Christiana Hospital’s Patient and Family Advisory Committee consulted on the project. PATIENT EXPERIENCE PARKING | CONTINUED Christiana Care celebrated the garage’s opening. Cutting the ribbon at front are (from left) Sharon Kurfuerst, Ed.D., OTR/L, FACHE, senior vice president, Health Services Operations; Patrick Fugeman, vice president, Design Services; Kelly E. Hanna, director, Design Services; President and CEO Janice E. Nevin, M.D., MPH; and Patricia Wing-Green of Christiana Hospital’s Patient and Family Advisory Committee. 700 new spaces of free for energy-ecient cars on the rst and second levels. Operations. “e garage increases patient and visitor parking for Campus shules and DART buses can pull directly parking on campus as close as you can get to the patients and visitors. into the garage to drop o and pick up passengers. hospital’s front door.” “e decision to build this new garage speaks directly e parking garage is an important milestone in the to our commitment to increasing access to care and transformation of the Christiana Hospital campus, creating an exceptional experience for our patients which continues with the construction of a new and visitors,” said Sharon Kurfuerst, Ed.D., OTR/L, Women’s and Children’s building, scheduled to open FACHE, senior vice president, Health Services in 2020. ● Project will expand Wilmington Hospital employee parking garage major construction project to expand the employee Christiana Care employee parking will be disrupted during parking garage at Wilmington Hospital began June 19 the project due to the temporary loss of parking spaces; and is scheduled to be completed in early November however, accommodations have been made to ensure ample 2017.A e employee parking garage will be expanded upward parking for hospital employees close to the campus throughout two levels, increasing parking from approximately 600 spaces construction. ● to 900 spaces. “As we serve together and continue to build an environ- ment that supports our extraordinary people in delivering excellence in all that we do, we are following the comple- tion of our patient and visitor garage at Christiana Hospi- tal with a new project that will improve employee parking at Wilmington Hospital,” said Sharon Kurfuerst, Ed.D., OTR/L, FACHE, senior vice president, Health Services Operations. “e expansion of our employee garage at Wilmington Hospital will relieve parking congestion for our sta and support our continued ability to provide the very best care to our community.” e visitor free-parking garage at Wilmington Hospital will remain open, and the impact of the construction FOR THE COMPLETE PROJECT TIMELINE AND PARKING DETAILS, project on visitors to the hospital will be minimal. VISIT HTTP://NEWS.CHRISTIANACARE.ORG/2017/07/NEWPARKINGGARAGE INCREASESACCESSANDCONVENIENCEFORPATIENTSANDFAMILIES/ 2 • FOCUS AUGUST 2017 THE CHRISTIANA CARE WAY We work in health care because we love it, because we are called to do it By Ric Cuming, Ed.D., RN, NEA-BC, FAAN, Chief Nurse Executive As a Magnet organization, we provide nursing care that is evidence-based, data-driven and patient-centered. at is excellence. e American Nurses Credentialing Center (ANCC) has designated only 8 percent of U.S. hospitals as worthy of Magnet status. Research demonstrates that patients at Magnet hospitals receive the highest levels of care and compassion, experience the highest levels of quality and safety and enjoy improved outcomes and greater satisfaction. Magnet designation aracts top nurses to our organization who are valued partners in the health have been continually inspired by your commitment care team. We have an environment where our nurses can to quality, patient safety, excellence and service to our bring their very best every day in service to our mission and in community in support of our mission e Christiana service to our neighbors. Our extraordinary people have the ICare Way. I see each and every day that Christiana Care is an tools they need to do their jobs, and they feel joy and meaning incredible health care organization that lives its mission and in their work. Excellence to me means all of those things, and takes its values to heart. we achieve it together. Our Magnet® designation is a wonderful example. Christiana In serving together, we advance the ve model components Care is the only Delaware health system to have achieved of Magnet structural empowerment; transformational Magnet designation twice. Magnet is the ultimate recognition leadership; new knowledge, innovations and improvements; of the best in nursing care and reects a commitment to exemplary professional practice and empirical outcomes. excellence from the entire health care team. e model components of Magnet directly align to Christiana Magnet also reects our organization’s values. In nursing and Care’s values and behaviors, sharing commitments to throughout Christiana Care, we serve together, guided by our innovation and new knowledge, continuous improvement, values of excellence and love. a genuine sense of responsibility and providing the highest quality care by active listening, seeking to understand and Since our new values and behaviors were announced in June, anticipating the needs of others. we have been working as an organization to embrace them as they help us live our mission. Magnet helps us get there. Magnet is an ongoing journey of excellence that comes from a place of love. It’s about applying best practices, providing care Lillian Wald, the founder of American community nursing, with compassion and generosity, exploring creative ideas and acknowledged that while nursing can be intense, it is “love employing innovative tools and technologies that lead to beer in action.” In caring for our patients and their families we care, beer experiences and beer outcomes for our patients demonstrate our love for humanity. In nursing and throughout and their families. health care, we are called to a profession that focuses on the relationships we create with our patients and their families, Magnet encourages us to continuously improve to be with our colleagues and with ourselves. exceptional today and even beer tomorrow. anks to each and every one of you for all you do to make us a Magnet We take care of other people at some of the most important organization. ● and oen challenging times in their lives, and we make a dierence. at is love. AUGUST 2017 FOCUS • 3 MIDDLETOWN ED Middletown Emergency Department earns Pediatric Ready designation ince it opened four years ago, state for the pediatric-ready initiative by Last year, guidelines were draed by the Christiana Care’s Middletown the national Emergency Medical Services Delaware EMSC program, and a new Emergency Department has treated for Children (EMSC) program. All level was added to include freestanding Smore than 17,000 children an average Delaware hospitals participated. departments those not connected to of 14 per day for everything from a hospital in the review process, said “ese kinds of designations hardwire fevers to broken bones to respiratory David Salati, BSN, RN, CPEN, CCRN, standards into a proactive environment distress. Now, that expertise has earned MICP, pediatric nurse coordinator for the and support ongoing excellence,” said , the facility the designation of Level 4 department. said Linda Laskowski-Jones, MS, APRN, Delaware Pediatric-Ready Emergency ACNS-BC, vice president of emergency Previously, only hospitals could apply Department. and trauma services for Christiana Care. for three levels of distinction. Dedicated at means the center and its sta are “It’s a source of pride for the sta, and the children’s hospitals can qualify for specially equipped, trained and prepared sta in Middletown deserves recognition. Level 1. Christiana Hospital is Level