COURT MANAGER IN THIS ISSUE NACM 2014 Annual Conference Highlights • Keynotes and Educational Workshop Summaries Honors and Awards • Justice Achievement Award Submissions • Court2Court • Exhibit Show Conference Sponsors • Social Events • NACM Board of Directors Sworn In A PUBLICATION OF THE NATIONAL ASSOCIATION FOR COURT MANAGEMENT Volume 29 Number 3 Fall 2014 contents p. 8 p. 12 p. 52 p. 58 p. 62 features DEPARTMENTS 3 President’s Message 8 2014 NACM Annual Conference 6 Editor’s Notes 68 Washington Review Keynotes and Educational Workshop Summaries 12 71 Jury News 50 Shared Interest Groups 77 Technology FACTs 80 A Question of Ethics 52 Honors and Awards 86 New Members 54 Court2Court 91 Sustaining Members 92 2014-2015 Board of Directors Exhibit Show 58 CO-EDITORS GIUSEPPE M. FAZARI 61 Conference Sponsors Trial Court Administrator, Superior Court of New Jersey, Union Vicinage, 2 Broad Street, 2nd Floor Tower, Elizabeth, NJ 07207 (908) 659-4640, [email protected] 62 Social Events PHILLIP KNOX General Jurisdiction Court Administrator, Superior Court of Arizona 66 NACM Board of Directors in Maricopa County, 125 W. Washington, Fifth Floor, Phoenix, AZ 85003 (602) 506-6019 fax: (602) 506-0186, [email protected] MANAGING EDITOR LORIE J. GÓMEZ Association Manager, National Center for State Courts 300 Newport Ave., Williamsburg, VA 23185 (757) 259-1532, Fax: (757) 564-2114, [email protected] CONTRIBUTING EDITOR CHARLES CAMPBELL National Center for State Courts 300 Newport Ave., Williamsburg, VA 23185 (757) 259-1838, Fax: (757) 564-2114, [email protected] A PUBLICATION OF THE NATIONAL ASSOCIATION FOR COURT MANAGEMENT Court Manager Volume 29 Number 3 Fall 2014 ©2014, National Association for Court Management; printed in the United States. Court Manager is published quarterly by the National Association for Court Management. Opinions expressed and procedures explained in the articles are not necessarily those of NACM or of the National Center for State Courts. Publication of advertising in the Court Manager does not imply NACM or NCSC endorsement or approval of the product or service. The association encourages submission of material that will interest or benefit its members. Address correspondence to either the editor or the managing editor; inquiries about advertising should be directed to the managing editor. All rights are reserved to reject, condense, or edit any article or advertisement submitted for publication. THE COURT MANAGER VOLUME 29 ISSUE 3 1 President’s Message MICHELE OKEN Now, 50 years later, it is our responsibility to set the course for the next generation by developing “a blueprint for action.” This speech was given by Michele Oken when she was cohesiveness as future board members and officers sworn in as president at the NACM Annual Conference on move up the ranks; July 17, 2014. • Examine how we communicate with our members: Fast forward 20, 25 years. As we plan for the future, our publications, website, social media, and what will NACM, as an association, look like? What webinars. For the first time we live streamed our will it take to move us forward into the future with conference and had over 2,000 hits. We need the next generation of court managers? We are on the to stay relevant and keep up with the rapidly cutting edge of our profession and succession planning changing times; is critical. Over the past few months, I spent some • Continue to collaborate with our partner time contacting NACM members, board members, associations. At this conference we collaborated and officers asking for their perspective; we spoke with the National Conference of Metropolitan about what they see as priorities and important Courts and are in the midst of planning for the initiatives. As many of you are aware, I view the joint conference with the International Association presidency as a collaborative effort — not just my for Court Administration in 2017; vision. As stated by (National Center for State Courts President) Mary McQueen in her keynote address on • Enhance NACM’s collaboration with state Tuesday, “leadership is a relationship, not a position.” associations — explore the possibility of creating In addition to carrying forward Past President (David) regional programs; Slayton’s goals, I determined that this year’s focus • Educational opportunities — continue to survey should include: the members to determine your needs; • An introspective look at NACM as an association • Formulate a new and innovative National Agenda — look at the NACM Board and the committee to drive the priorities of NACM (a survey will be structure as we move into the future; sent to our membership and partner associations • Develop a transition plan for the board for this year to determine the agenda’s priorities); and the coming years to work together to provide 2 www.nacmnet.org • Distribute and market the new Core (update to Core it.” The board is here to lead NACM into the future. You, the Competencies). Yesterday, Stephanie Hess facilitated members, have a voice in NACM. We need your assistance a session where the Core was previewed and you, the in defining our course. I challenge each one of you to get members, had an opportunity to provide feedback. involved by participating on one committee. An email will be forthcoming to the entire membership as well with a link to the draft Core; NACM has the opportunity to set the tone and pave the way; the future of court management is in our hands. • Develop stronger connections with the membership, encouraging more members to become involved, It is an honor and privilege to serve as NACM’s 30th president. participate in our webinars, and attend conferences; • Last, but not least, take a close look at the value of NACM as an association and what we can do to impart that value for future generations. Last year, court administration celebrated 50 years of We are on the existence. Our path has been a long and winding road. Pioneers such as Ernie Friesen and Ed Gallas paved the way cutting edge for us. Now, 50 years later, it is our responsibility to set the course for the next generation by developing “a blueprint for of our profession action.” This year’s conferences focused on embracing the courts of the future. This board will carry that concept forward and succession as we embrace the future of NACM. As stated by Peter Drucker, professor, writer, and management planning is critical. consultant, “The best way to predict the future is to create THE COURT MANAGER VOLUME 29 ISSUE 3 3 Editor’s Notes PHILLIP KNOX “Court Management did not spring out of necessity… but predictions of great things for court management have proven to be valid.” Professor Ernest C. Friesen, in his acceptance speech for the 2014 NACM Award of Merit As we celebrate the end of another NACM year with our Seth Mattison charged-up the audience in his opening plenary annual conference, we can see that by every measure the last and provided us with some interesting demographics of our 12 months have been an unqualified success. Our readers will workforce. We can probably concur with him when he tells find this issue ofCourt Manager a great source for reliving the us that three to four generations are represented within our experiences of the July 2014 conference held in Scottsdale, employee ranks and that by the year 2020, more than 50 Arizona, in both words and photos. The Arizona sunshine percent of our staff will have a birthdate in the 1980s or later. held back a bit for several days, and believe a local, the heat Responding to changing demographics, understanding the could have been much worse. differences among the age groups, and inspiring individuals within each generation so as to foster and get the most out of Sessions aligned with and complemented the conference our workforce will challenge us for years to come. theme, Embracing Courts of the Future: Blueprint for Action. Indications are that many of the attendees appreciated the Until next time, thank you for reading. quality and value of the educational and social experiences. REMEMBER TO MARK YOUR CALENDARS FOR THE 2015 MIDYEAR CONFERENCE (FEBRUARY 8-10): LOST PINES (AUSTIN) TEXAS 4 www.nacmnet.org ® 2014 NACM Annual Conference Embracing the Courts of the Future: Blueprint for Action Scottsdale, Arizona, July 13-17 Metropolitan Courts President Roxanne Song Ong Chief Justice Scott Bales Michael Roosevelt Court managers from all corners on multiple generations in the of the United States — and beyond — workforce titled “NextGen@Work: gathered in Scottsdale, Arizona, in July Bringing Out the Best in Every for the 2014 National Association for Generation.” Mattison appeared thanks Court Management annual conference. to the sponsorship of CourtView. This year’s theme was Embracing the Workshops explored topics such as Courts of the Future: Blueprint for judge-executive teamwork and women Action, and keynotes and workshops in trial court leadership. explored how courts can successfully On Tuesday, Mary McQueen, move into the next century. This president of the National Center for Attendance was excellent at the shared conference was held in partnership State Courts, began the day with a interest group sessions, giving people with the National Conference of keynote address on “Productive Pairs: interested in self-represented litigants, Metropolitan Courts. Lessons from the Ark,” which focused juvenile justice, sovereign citizens, After a welcome from Chief Justice on the court management team. conservatorship/guardianship, and Scott Bales of Arizona, Monday’s Workshop leaders offered insights social media an opportunity to talk keynote speaker, Seth Mattison, into ethics, caseflow improvements, and share information. provided a high-energy presentation notorious trials, and human trafficking. THE COURT MANAGER VOLUME 29 ISSUE 3 5 Conference Wednesday’s work began with a shared interest group on The Core — Mark your calendar for the 2015 NACM Midyear NACM’s revamped Core Competencies — and workshops on solving problems Conference, February 8-10, in Lost Pines, Texas, and reducing recidivism.