TM Solutions for PLUS: state and local Path to Viability government. An up-close look at tech fi rms bringing new tools to the public sector. JANUARY/FEBRUARY 2018 Bigger deals, more investment, new companies and fresh ideas 2018 power the gov tech market. GovTech VOL 31 ISSUE 1 / A PUBLICATION OF e.REPUBLIC / GOVTECH.COM GT01_cov.indd 26 12/14/17 1:13 PM __________Designer __________Creative Dir. 100 Blue Ravine Road Folsom, CA 95630 916-932-1300 __________Editorial __________Prepress www.erepublic.com CMY grey T1 T2 T3 5 25 50 75 95 100 5 25 50 75 95 100 5 25 50 75 95 100 5 25 50 75 95 100 Page # __________Other ____________OK to go BLACK YELLOW MAGENTA CYAN PROTECTING THE PUBLIC SECTOR FROM RANSOMWARE State and local government agencies are being held hostage by À´¿¼¶¼ÂÈÆ´·É¸Åƴż¸Æ´Á·ÆÂìʴŸ·¸Æ¼ºÁ¸·ÇÂÆǸ´¿·´Ç´ How prepared is your organization to deal with a ransomware attack? Take 3 minutes to learn more: att.com/govsecurity ACCESS GRANTED AT&T FIREWALLS Fully managed security services to help prevent unauthorized ACCESS DENIED access to your network AT&T THREAT MANAGER At-a-glance, situational threat awareness for multiple sites and “state of the org” view AT&T CYBERSECURITY VULNERABILITY CONSULTING ASSESSMENT Lifecycle approach to vulnerability, threat management and path to compliance AT&T SECURE EMAIL GATEWAY ¸ÆǼÁ¶¿´ÆƸÀ´¼¿è¿Ç¸Å¼Áº and threat detection All AT&T Cybersecurity solutions are powered by AT&T Threat Intellect. © 2017 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. __________Designer __________Creative Dir. 100 Blue Ravine Road Folsom, CA 95630 916-932-1300 __________Editorial __________Prepress www.erepublic.com CMY grey T1 T2 T3 5 25 50 75 95 100 5 25 50 75 95 100 5 25 50 75 95 100 5 25 50 75 95 100 Page # __________Other ____________OK to go BLACK YELLOW MAGENTA CYAN January/February 2018 www govtech.com Vol 31 | Issue 1 COVER STORY 14 / 2018 GovTech100: Raising the Profile Three years in, more signs emerge that upstart tech companies see government as a legitimate market. Blue Ravine Rd, Folsom, CA 95630. Periodical Postage Paid at Folsom, CA and additional offices. POSTMASTER: Send address changes to: Send address changes to: at Folsom, CA and additional offices. POSTMASTER: Paid Postage Periodical Folsom, CA 95630. Rd, Blue Ravine NS: Subscription inquiries should be directed to Government Technology, Attn: Circulation Director, 100 Blue Ravine Rd, Folsom, CA 95630, CA 95630, Folsom, Rd, 100 Blue Ravine Attn: Circulation Director, NS: Subscription inquiries should be directed to Government Technology, By Ben Miller 26 / Growing Up GovTech Three pioneers on getting started, gaining ground and going forward. By David Raths 31 / Guest Voices Leaders from the front lines of gov tech weigh in on the market. SHUTTERSTOCK.COM 916-932-1300. Government Technology (ISSN# 1043-9668) is published monthly except February, May, August, and November by e.Republic Inc, 100 and November by e.Republic August, May, February, (ISSN# 1043-9668) is published monthly except Government Technology Inc. All rights reserved. SUBSCRIPTIO Copyright 2018 by e.Republic Folsom, CA 95630. Rd, 100 Blue Ravine Government Technology, www.govtech.com // January/February 2018 3 GT01_03.indd 3 12/14/17 4:03 PM __________Designer __________Creative Dir. 100 Blue Ravine Road Folsom, CA 95630 916-932-1300 __________Editorial __________Prepress www.erepublic.com CMY grey T1 T2 T3 5 25 50 75 95 100 5 25 50 75 95 100 5 25 50 75 95 100 5 25 50 75 95 100 Page # __________Other ____________OK to go BLACK YELLOW MAGENTA CYAN Publisher: Alan Cox, [email protected] EDITORIAL GT Editor: Noelle Knell, [email protected] Managing Editor: Lauren Harrison, [email protected] Web Editor & Photographer: Eyragon Eidam, [email protected] Chief Copy Editor: Miriam Jones, [email protected] Copy Editor: Kate Albrecht, [email protected] Senior Editor: Tod Newcombe, [email protected] Assistant News Editor: Ben Miller, [email protected] Staff Writers: Skip Descant, [email protected] Theo Douglas, [email protected] Zack Quaintance, [email protected] Elizabeth Zima, [email protected] Contributing Writer: David Raths Editorial Assistant: Erik Hopkins, [email protected] DESIGN Chief Design Offi cer: Kelly Martinelli, [email protected] Graphic Designer Pubs: Kale Mendonca, [email protected] Senior Designer Custom: Crystal Hopson, [email protected] Production Director: Stephan Widmaier, [email protected] COLUMNS NEWS Production Manager: [email protected] PUBLISHING 5 Point of View 6 govtech.com/extra SENIOR VP OF STRATEGIC ACCOUNTS: Stacy Ward-Probst, [email protected] 2018 GovTech100 company Updates from Government Technology’s VPs OF STRATEGIC ACCOUNTS: names provide a revealing daily online news service. Kim Frame, [email protected] Arlene Boeger, [email protected] look at the state of the market. Shelley Ballard, [email protected] 36 CIO Central SALES DIRECTORS: Melissa Sellers, [email protected] 8 Four Questions Career changes across tech-driven Tracy Meisler, [email protected] Karen Hardison, [email protected] Melissa Bridges of Little Rock, Ark., roles in government. Lara Roebbelen, [email protected] on open data and fostering Carmen Besirevic, [email protected] Lynn Gallagher, [email protected] buy-in across departments. 39 Spectrum Kelly Schieding, [email protected] More research, more science, ACCOUNT EXECUTIVES: Paul Dangberg, [email protected] 10 What Does It Take to Win more technology. Rebecca Regrut, [email protected] Kathryn Nichols, [email protected] in Gov Tech? Joelle Tell, [email protected] Excerpts from our online series, 41 Products Lisa Blackie, [email protected] BUS. DEV. MANAGER: Ask Joe. ASUS NovaGo, Getac Next-Gen S410 Maggie Ransier, [email protected] Notebook, SMK-Link Electronics Nick Pedersen, [email protected] INSIDE SALES: 12 Becoming Data Smart Ergonomic Keyboard Katrina Wheeler, [email protected] SR. SALES ADMINISTRATOR: To improve disaster response, Kelly Kashuba, [email protected] government must trust tech. SALES ADMINISTRATORS: Jane Mandel, [email protected] Koy Saelee, [email protected] 38 Cybersecurity Strategies Sr. Dir. of Sales Operations: Andrea Kleinbardt, [email protected] How to communicate Content Studio Managing Editor: Jeana Bigham, [email protected] about cybersecurity. Dir. of Web Marketing: Zach Presnall, [email protected] Web Advertising Mgr: Adam Fowler, [email protected] Subscription Coord.: [email protected] 40 Data Points Eenie Yang, CORPORATE Using tech to improve the CEO: Dennis McKenna, [email protected] home-buying process. President: Cathilea Robinett, [email protected] CAO: Lisa Harney, [email protected] CFO: Paul Harney, [email protected] 42 GovGirl on Social Executive VP: Alan Cox, [email protected] Chief Content Offi cer: Paul Taylor, [email protected] Why your agency needs Dep. Chief Content Ofc.: Steve Towns, [email protected] a social media coordinator. VP Research Joe Morris, [email protected] Government Technology is published by e.Republic Inc. Copyright 2018 by e.Republic Inc. All rights reserved. Government Technology is a registered trademark of e.Republic Inc. Opinions expressed by writers FOLLOW are not necessarily those of the publisher or editors. US ON Article submissions should be sent to the attention of the Managing Editor. Reprints of all articles in this issue and past issues are available IN OUR NEXT ISSUE: (500 minimum). Please direct inquiries for reprints and licensing to Wright’s Media: (877) 652-5295, [email protected]. The State of Open Data Finding Equity Real ID Subscription Information: Requests for subscriptions may be directed A look at the real impacts of New paths toward States must be compliant to Subscription Coordinator by phone or fax to the numbers below. You can also subscribe online at www.govtech.com. progress around government bridging the digital divide. by 2020. What will it take 100 Blue Ravine Rd. Folsom, CA 95630 transparency. to get there? Phone: (916) 932-1300 Fax: (916) 932-1470 Printed in the USA. WWW.GOVTECH.COM 4 January/February 2018 // www.govtech.com GT01_03.indd 4 12/14/17 1:25 PM __________Designer __________Creative Dir. 100 Blue Ravine Road Folsom, CA 95630 916-932-1300 __________Editorial __________Prepress www.erepublic.com CMY grey T1 T2 T3 5 25 50 75 95 100 5 25 50 75 95 100 5 25 50 75 95 100 5 25 50 75 95 100 Page # __________Other ____________OK to go BLACK YELLOW MAGENTA CYAN POINT OF VIEW By Noelle Knell / Editor What’s in a Name? his issue marks the third iteration lic sector. The widespread use of both words, GovTech of the GovTech100 — a representa- and so many related terms, in company Ttive list of 100 technology companies monikers is refl ective of where government These terms show whose solutions are aimed at state and local priorities lie in 2018. Good government is up most often in government, a market with estimated tech guided by open, transparent operations. And 2018 GovTech100 spending of more than $100 billion last year. the most eff ectively run public organizations company names: As we’ve gotten deeper into our coverage are supported by usable, timely data that can City 8 of the growing ecosystem of companies be harnessed by those inside and outside of off ering innovative tech solutions to solve government for the most possible good. Civic 5 real government problems, there are clear The most prominent words to show up Data 4 signs the market is maturing. New ideas in GT100 company names are “city” and “civic.” This undeniable fact suggests that Gov 5 continue to make their way onto the scene, and the deals and investments are growing, the civic tech movement we’ve been covering Open 3 signaling the viability of a government-only for several years has given rise to this new (or government-fi rst) business model.