2020-21 A Guide to our Products and Services 2020-21 Henry Colbeck Limited England Seventh Avenue, Team Valley Trading Estate, Gateshead, Tyne and Wear NE11 0HG A guide to our Tel: 0191 482 4242 E-mail: [email protected] Scotland Products & South Caldeen Road, Calder Street Business Park, Coatbridge, Lanarkshire ML5 4EG Tel: 01236 425 656 E-mail:[email protected] Services www.colbeck.co.uk Follow us on We proudly support TM Henry Colbeck is MSC Certified MSC-C-51570 NATIONAL EDIBLE OIL DISTRIBUTORS ASSOCIATION Colbeck Stock Statement: The paper our Product & Services Guide is printed on is the first volume coated product to achieve Forestry Stewardship Council (FSC) certification in the UK and is ISO14001 certified. It only uses celluloses with an ECF bleaching process. More Than Just a Supplier! BRC Storage & Distribution Certificated Thanks for choosing to read our 2020/2021 Products & Services Guide and a very warm welcome to Henry Colbeck, our family-owned specialist wholesale supplier to Fish & Chip Shops, Takeaways, Fish & Chip Restaurants and the Fast Food Market At Henry Colbeck, our prime objective innovator in the Fish & Chip Market. choose to buy your oils and fats from Indeed, one of our key business aims is us and we collect the used oils and fats, is to provide our customers with the to develop new products and ideas to we will process and recycle them, which best service possible and for that help our customers stay ahead of the makes you part of an environmentally competition and provide you with the virtuous circle of product recycling service to reflect the passion we have best solutions to meet the needs of from ‘cradle to cradle’ – a great news your business. story to promote to your customers! for the Fish & Chip Market. We have been at the forefront of We pride ourselves in being ‘More Than developing environmentally-aware Just A Supplier’ and this guide has been The accreditations that we work towards provide corrugated packaging and bio- put together to provide you with a us with a quality framework that we use to monitor, packaging and have driven home the comprehensive guide to the products maintain and constantly improve standards. Lite-BITE® message to offer a wider we sell, to give you an insight into our choice of portion sizes to satisfy company and to reassure you that Henry all appetites and to help the Fish & Colbeck is the business partner that you My Great Grandfather Henry Colbeck Chip sector compete in the ‘food to can trust. I hope you enjoy browsing established the business 126 years go’ marketplace, especially during through this brochure and that you find ago in Newcastle upon Tyne and my lunchtime. There have been significant what you are looking for – if not then Father, Bill Colbeck (our Chairman) advances in the way Frozen At Sea fish don’t hesitate to call us. We hold the BRC Storage and opened a Scottish depot in Coatbridge, is caught, sized and graded to deliver Distribution Accreditation for Edible Lanarkshire 21 years ago. Working with product consistency and we are pleased If you are an existing customer, I’d like to a talented Board of Directors and a to be chosen business partners with fish thank you for choosing Henry Colbeck Oils which means that you can dedicated team of 150 employees, my suppliers Rammi and Norebo, amongst to be your trusted business partner. If assure your Environmental Health wife Georgina and I are committed to others. We are always looking for ways you are new to the company, I hope you Officer, Trading Standards and your continuing the standards and ethos to help you grow your business. will choose us and we look forward to of the company into the future and welcoming you into the family. customers that your supplier is working with our customers, suppliers Behind the scenes we continue our committed to maintaining exacting and industry bodies to champion the strategy of inward investment into our Thank you for your interest in standards of storage and distribution. Nation’s Favourite – Fish & Chips. business to build for the future and to Henry Colbeck – we wouldn’t give both our valued customers and be in business without you! Diversity in the ‘food to go’ market, employees reassurance that we are increasing customer and consumer focussed on quality and the process of sophistication and environmental continuous improvement. We collect awareness, have all seen our business and recycle used cooking oil as part Douglas Colbeck evolve and become the leading of our service. This means that if you Sales Director 109 F6073Colbeck_CorpBro_2019_Front_Back_FINAL.indd 2 24/04/2020 13:04 • We are a family business with over 125 years’ • Our regular deliveries (in some places twice weekly) experience dedicated to supporting the Fish & Chip are made in our dedicated and reliable fleet of and Catering Industry. bespoke vehicles. • You will have your own dedicated regional Sales • Our depot Trade Counter Collection Service offers Manager and Customer Service Advisor to support you additional savings over list price. and your business. • We are part of the Q Partnership Group, giving us • We offer a ‘Save + Select’ scheme – the only customer stability and supply chain benefits. loyalty scheme in the industry. • We invest in our customers and are industry sponsors • We stock over 1,500 industry specific products, with of Fish & Chip Shop of the Year. new products and concepts added regularly. • We are active members of the National Federation • Scottish & English regional specialities are catered for. of Fish Friers, National Edible Oils Distributors • We offer high quality own brand products – Q Frying Association, Foodservice Packaging Association, Frozen Fats, 42nd Street Classic Sausages, Chicken & Burgers, at Sea Fillets Association and Roundtable on Henry’s Pies and ‘Hook & Fish’ packaging. Sustainable Palm Oil. • We are industry innovators e.g. Lite Bite concept, • Our main aim in business is to provide the very best Q Oils & Fats and Bio packaging. customer service possible – in everything we do we aim to be ‘more than just a supplier!’ • We are MSC Fish, ISO & BRC accredited. We are also working to an ISO 1400 standard for Environmental • After all, our employees are company shareholders too Management. and they are invested in offering you the best customer service! • We buy and recycle your used cooking oil. • Our annual trade exhibition is a ‘must visit’ event with over 80 stands, at venues in Newcastle, Harrogate and Edinburgh. • We will send you ‘What’s Hot!’ our bi-monthly magazine of articles, offers and competitions. • We offer flexible ways to pay – cash, card, bank transfer and direct debit. • We deliver in temperature-controlled vehicles with data loggers and printouts. Henry Colbeck More Than Just a Supplier! www.colbeck.co.uk 1 FREE Posters! Eye-catching posters can really help to persuade your customers to spend more, especially if you’re offering a deal or introducing something new. We have a whole range of FREE posters for you to choose from, advertising everything from ‘Meal Deals’ to ‘Soft Drinks’ and ‘Sides’ to ‘Lite-BITE’. It’s easy to order them – just head over to our website www.colbeck.co.uk and select the posters you want. We’ll get them packed ONLY and delivered to you with your next order. MEAL DEAL PIE & CHIPS PLUS MUSHY PEAS, ONLY CURRY OR GRAVY PLUS A SOFT DRINK MEAL DEAL SAUSAGE & CHIPS PLUS MUSHY PEAS, CURRY OR GRAVY PLUS A SOFT DRINK F6080Colbeck_UsedCookingOilPoster.qxp_F6010Colbeck_EnviroPoster 03/12/2018 09:53 Page 1 ONLY MEAL We’re doing DEAL our bit FISH & CHIPS PLUS MUSHY PEAS, for the CURRY OR GRAVY ENVIRONMENT PLUS A SOFT DRINK The Used Cooking Oil that we produce is collected, recycled and used to generate green energy! 2 More Than Just a Supplier! Contents Contents 01 Welcome and Why Choose Us? 04 Save + Select 06 Lite-BITE® 08 We buy & recycle Used Cooking Oil 10 Fish Matters 12 Are your profits walking out of the door? 14 NEODA 15 Increase Your Sales 16 ISO 9001 and ISO 14001 18 What’s Cooking? Exhibition 20 Oils & Fats 26 Frozen Food 54 Batter Flour & Flour 55 Curry & Gravy 56 Packaging Its easy to get in touch 82 Soft Drinks Henry Colbeck Limited Condiments 85 England Seventh Avenue, Pickles & Seasonings 87 Team Valley Trading Estate, Canned & Dried Goods Gateshead, Tyne and Wear 88 NE11 0HG t: 0191 482 4242 Food Preparation 89 e: [email protected] 90 Equipment Scotland South Caldeen Road, Calder Street Business Park, 104 Italian Products Coatbridge, Lanarkshire ML5 4EG 107 Chinese Products t: 01236 425 656 108 Cleaning Materials e: [email protected] 109 BRC Storage & Distribution Accreditation www.colbeck.co.uk 3 Save+Select Customer Loyalty Scheme YOUR reward for choosing Henry Colbeck Thank you! We love rewarding our customers, and our Save+Select Loyalty Scheme is all about rewards. It’s a fully computerised scheme, so you don’t have to register to be part of it; we’ll sign you up as soon as you open an account with us.* How does it work? To start collecting Save+Select Points, all you have to do is purchase products which have Save+Select Points allocated to them – there are over 600 and they are all highlighted in this product guide. As soon as you have just 250 points you can start exchanging them for Save+Select the reward of your choice! What Are Your Points Worth? You’ll know how many points you have as Points Vouchers each invoice you receive from us will display 250 £10 your points total.