Spring Offers 2020 Customer Care Focus www.cornthwaitegroup.com WELCOME DEPOT NEWS Since our last Customer Care Booklet and as well as introduce to you, Will Anderson at the time of print I’m pleased to announce who joined us during harvest last year, NANTWICH DEPOT that our doors at our Dumfries depot are Will has been carrying out training of our now open and we look forward to seeing and systems at Kendal. See their introductions supporting you all. At Nantwich we are just below…. At the time of print we are now in the final process of erecting the signage on the building completing the finishing touches. More about Finally I invite you to read through this and completing the landscaping, we are looking forward to our open day scheduled for Nantwich and Dumfries will follow later in this booklet which again is packed with aftersales March 28th when we look forward to showing our completed re-development which booklet. support and fixed cost services. If there are amongst other things has the extended sales yard and showroom. Keep up to date with We constantly strive to add to our team any bespoke prices you require please do shows, events & offers through our Social Media platforms. In our workshops at this time we and bring on board the right calibre of not hesitate to give the aftersales teams a are carrying out Pre Delivery Inspections to the new tractors and harvesting machines that people. Since the last booklet I am pleased call or email offers@ are pre-sold as well as carrying out expert check on harvesting machinery and groundcare to welcome new members to our team to cornthwaitegroup.com products to ensure a smooth operation when they begin their 2020 season. It’s not too late support you, we have added strength at to book your machine for a winter checkover / pre-season check and take advantage of our every level in our organisation and I would Thank you. best out of season discounts. also like to take this opportunity to introduce Kevin Lesser, who joins us from John Deere, Stuart MEET THE TEAM “Born and raised on a farm, I started working “I would like to introduce myself, I have been for John Deere in 2007 at their Sub Saharan dedicated to the industry for my whole career African head office in South Africa and serving my time in a range of different roles. regional offices in Kenya and Ghana. Starting Over the last few years I have worked in the as an Area Manager Product Support then USA, maintaining and operating John Deere DUMFRIES DEPOT moving onto being a Product Support forage harvesting equipment. More recently Specialist for Precision Ag. This then gave I worked as a product support engineer for With our Dumfries Depot now open, we really are beginning to see plenty of stock arrive me the opportunity to develop into being a a large manufacturer based in South West for display. Feel free to come along and see for yourself anything from tractors, gators, Product Line Manager and later taking on the Scotland. role of Branch Tactical Marketing Manager. harvesting equipment, horticultural, Stihl, Kramer and Ktwo products. Like Nantwich, the Day to day I will be based in the Dumfries workshop is busy preparing new & used machinery. As well as again carrying out pre- For the past 3 years I served as Branch service office and like the rest of the team, season check on harvesting and horticultural products both in the workshop and on farm. Marketing Communications Manager for the I am new to the company and we are all Sub Saharan Africa region. I am honoured looking forward to helping the business grow We look forward to seeing you all at our open day on 4th April. Keep an eye on our Social to join Cornthwaite Group and value the in the area and supporting our customers. Media for event dates. Thank you again for you patience whilst we have been building this opportunity to use and apply my experience depot, please do come along we would be happy to show you around. and knowledge gained to date. I joined I am committed to ensuring all your Cornthwaite Group because of their dedication aftersales, service and repair needs are and focused in offering first class services and taken care of. I look forward to meeting all support. I look forward to engaging with you of our current customers and inviting new to understand your needs customers into the depot and to shape our business as now our Dumfries Depot and services solutions to is open.” meet those needs.” Will Anderson Service Manager, Dumfries Kevin Lesser Group Business Development Manager 2 www.cornthwaitegroup.com www.cornthwaitegroup.com 3 AIR CON SERVICE BALER/MOWER MAKE SURE YOU STAY COOL THIS SUMMER! A cool operator is a more alert and focused driver. This summer make sure your air conditioning system is working to its full potential with a Cornthwaite service package. Our team of fully trained John Deere technicians fully service and clean your system to eliminate harmful bacteria and odours so you’ll stay fresh and cool all day long! BALER SERVICE & INSPECTIONS Our baler services all include: • Check Over Our service package includes: Expert checks are a multi point inspection • All Guards checked of your baler including all drive system, • Testing system pressures • Gear Boxed Oil Replaced HALF PRICE bearings, chains, wearing parts, gears, • Greased • Draining, cleaning and recharging of the refrigerant belts and electrical system. • Multi Lube Filled • Leakage test including installation of leak detection dye TRACTOR . • Shear Bolts replaced • Cab air intake and circulation filters including fitting of AIR CON SERVICE SERVICE PRICES... • Belts Checked (Where applicable) new filters if required* (filters charged additionally) WHEN BOOKED WITH A • Netting System Checked MAJOR SERVICE Conv. Fixed Variable (Where applicable) • Condenser and evaporator checks and all major Book before Square Round Round system connections. • Run up & Tested 31st May 2020 £299 £299 £339 • Pump drive belt check Prices start from £125 contact us now to book your Air-Con service Package MOWER SERVICE & INSPECTION Our mower service includes: SERVICE PRICES... • Check Over Front Rear Butterfly • All Guards checked Mower Mower Mower • All Oils Replaced A TRACTOR PRIZE • Blade Replacement inc new bolts & nuts £199 £229 £399 WIN EXPERT CHECK DRAW We will put your machine through our extensive point by point technical check by our certified technicians who will complete a comprehensive overview of your machine’s status and needs. We will then provide you with the findings of the inspection……. Go to our website to enter, before 30th April 2020 www.cornthwaitegroup.com/competition 4 www.cornthwaitegroup.com 5 www.cornthwaitegroup.com www.cornthwaitegroup.comwww.cornthwaitegroup.com 55 SPFH COMBINE YOU NEED YOUR COMBINE TO BE READY DON’T DELAY! TO PERFORM NO MATTER WHAT ! AIR CON SPRING AIR CON SPRING SYSTEM OFFER SYSTEM OFFER SERVICES SERVICES FREE DRIVERS KIT FROM £249 FROM £249 FREE DRIVERS KIT (Overalls, Jacket & Cap) inc regas, filter inc regas, filter (Overalls, Jacket & Cap) WITH EVERY SPFH replacement replacement WITH EVERY EXPERT CHECK EXPERT CHECK Booked before Booked before 31st March 2020 Let us keep an eye on 31st March 2020 things for you!! Book some more uptime for next year today and get your Cutterhead Knives: Why ours last longer • Sandblasted surface ensures precise combine ready to deliver your best season yet! Time is clamping forces. running out harvest is fast approaching be ready to reap what Combine The cutterhead plays a critical role in forage you have sown. Book a PRE SEASON check on your combine harvester performance. Which is why it’s so • Induction-hardened cutting zone stays sharp Expert Check longer. and let out team of experienced, factory trained engineers important to choose knives that fit, perform check your combine over and make it harvest ready. £329 and last. John Deere Cutterhead Knives are • Tough body minimises breakage risk. made for that – manufactured specifically for • Extended knife body supports retraction on your John Deere Forage Harvester. object impact. COMBINE FIXED INTERIM SERVICING • Trademark identifies the genuine John Deere 1075 W540 T560 Straw Chopper Knife Replacement Our forager specialists can have Knife. £549 £699 £750 £499 you ready for the grass SPFH EXPERT CHECK season, contact your 7000 Series 8000 Series local service Replacing auger fingers – Replacing belts – when?? department £329 £329 when?? When you see visible cracks today!! Broken, bent or excessively appear on a belt or when worn auger fingers should be it starts to make unusual replaced. noises. HELPFUL Replacing chains – when?? Replacing cutting parts – Replacing chains in time is TIPS when and why?? critical. Typical fatigue modes Watch your platform cutting are broken inner plates, parts for signs of wear or sheared pins because of damage and replace them SPFH broken inner plates or fatigue Replacing chopper knives to ensure that you are fractures. Fixed Cost – why?? cutting the crop instead of Servicing Replacing rasp bars – Broken, damaged or worn ineffectively ripping it. You’ll 8000 Series when?? out chopper knives can get better ground speed, When the profile on a rasp save fuel, and increase the 500 Hour cause lower cutting quality bar is below 6 mm in the and higher fuel and power lifetime of your drive belt. £699 maximum position. consumption. 6 www.cornthwaitegroup.com www.cornthwaitegroup.comwww.cornthwaitegroup.com 77 FIXED COST SERVICE 7/8R FIXED COST SERVICE 6M/6R Tractor Expert Check £138 SPRING OFFER FIXED COST SERVICING FREE DYNO TEST WITH 500Hr 750Hr 1000Hr 1500Hr ANY SERVICE CARRIED OUT IN DEPOT 6M Sm £459 N/A £499 £899 Book before 6M Med N/A £479 N/A £999 30th April 2020 6M Lrg N/A £479 N/A £999 FIXED COST SERVICING 6R Sm £459 N/A £539 £995 6R Med N/A £485 N/A £999 500Hr 1000Hr 1500Hr 6R Lrg N/A £485 N/A £1099 7R £569 £599 £1,399 8R £729 £699 £1,499 Please note these prices are model specific to AutoQuad, please contact your local after- sales department or email [email protected] for other prices.