2009 A guide to services for tenants Welcome Home Table of Contents 1 Introduction . 3 Crisis Information . 4 Quick Reference . 4-5 Tenant Rights and Obligations . 5-7 Living on a limited budget ABCs of Coupon Clipping . 7 Bicycles . 8 Cleaning . 8 Community thrift stores . 8-10 Computers . 10 Food – see Meals in services section Furniture . 10 Haircuts . 10-11 Things to do – see also Community Centres, Toronto Drop-in Network Brochure, and Toronto Public Libraries in services section • Attractions . 11 • Event and festival listings . 11 • Recreation . 11 Where to get services in your community Aboriginal Services and Housing . 12 Addiction Services • General information . 13 • Recovery and harm reduction programs . 13 • Withdrawal management . 14 Bed bugs - see Pest Control Community Centres . 14-18 Drop-ins (Toronto Drop-in Network brochure) . 19-33 Education • General information . 34 • Apprenticeships . 34-35 • Community Colleges . 35 • Reading, writing, math and computer skills . 35-38 • Toronto District School Board (TDSB) . 38 Employment Resource Centres . 39-42 Welcome Home | A guide to services for tenants | 2009 2 Table of Contents Financial assistance/income • Canada Child Tax Benefit . 42 • Canada Pension Plan . 42 • Employment Insurance . 42 • Goods and Services Tax (GST) Credit . 42 • Guaranteed Income Supplement . 42 • Old Age Security . 43 • Ontario Child Tax Benefit . 43 • Ontario Disability Support Program . 43 • Ontario Works . 43-45 • Credit counselling . 45 • Trusteeship programs . 45 Health • General information . 46 • Assistive devices and special diet . 46-47 • Dental . 47-48 • Health centres . 48-51 • Heat alerts . 51-52 • Home care . 52-57 • Hospitals with emergency rooms . 58 Housing and Housing Help Centres . 59 Income Tax Clinics . 60 Internet Access (see Toronto Public Libraries) Legal Services . 60-63 Meals • Allotment and community gardens . 64-66 • Community kitchens . 66-68 • Farmers markets . 68-69 • Food banks . 69-70 • Free and low cost meals . 71-74 • Meals on Wheels . 75 Mental Health Services . ..